Ratings based on 774 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from new orleans

Great location in Nashville

Posted Aug 26, 2016
Location was great, valet service was the best but chair in room was stained and sofa wasn't comfortable. Super shower head and instant hot water was a winner !
5 out of 5
by A verified traveler

Posted Aug 22, 2016
Short visit to Nashville - hotel was very convenient to Ryman. Perfect location for access to the many museums in downtown Nashville.
Comment from Hotel Management
Aug 23, 2016 by Melanie, Hotel Management
We are so pleased that you enjoyed your visit and found our location to be perfect. We hope to welcome you back again soon. Best regards,
5 out of 5
by A verified traveler

Posted Aug 18, 2016
Cons: The furniture in the sitting room could have been more comfortable.
All of the hotel staff were helpful and friendly. The room was very clean and housekeeping was very efficient.
Comment from Hotel Management
Aug 19, 2016 by Melanie, Hotel Management
We appreciate your feedback and pleased that you found the accommodations were clean and the team members were helpful. We hope to welcome you back again soon.
5 out of 5
by A verified traveler

Location was perfect

Posted Aug 13, 2016
The desk staff was very helpful. The breakfast was very tasteful.
Comment from Hotel Management
Aug 15, 2016 by Melanie, Hotel Management
Thank you for your feedback and we are pleased that our team members were helpful and breakfast was tasteful. We hope to welcome you back again soon.
5 out of 5
by A verified traveler from Ontario

Best hotel if you want to be close to all the act.

Posted Aug 7, 2016
We had an executive room so daily breakfast in the executive lounge was included. Didn't find this out until check in. Nice bonus. Don't go to the dining room in the lobby - that one is not included.
Comment from Hotel Management
Aug 8, 2016 by Melanie, Hotel Management
Dear Suzanne, we are so pleased that you enjoyed the Executive lounge access during your stay. We hope to welcome you back again soon.
5 out of 5
by A verified traveler

Nice and close to the venue we needed.

Posted Aug 7, 2016
Would recommend and return to stay! So close to the venue we needed to be at for 2 days of work. Will be back!
Comment from Hotel Management
Aug 8, 2016 by Melanie, Hotel Management
Dear Mandy, thank you for your recommendation and we look forward to welcoming you back again soon.
5 out of 5
by A verified traveler

Best location and view

Posted Aug 6, 2016
Had business in another city, so vacationed in Nashville for two days prior to leaving. Started the trip off by using Uber and Lyft. When you sign up Uber gives you a $30 credit for the first trip and Lyft will give you $10 each for five trips. We started our journey with a stay at the Hilton Downtown Nashville with a room facing the music hall. Upgraded from arrival to the 9th floor. Hotel service and people were so friendly and professional. Arrived early so had bags stored and started out with a quick lunch at Pub 5, around the corner. Great tacos and beer in a small tavern atmosphere. Checked into room afterward. Next place we went to each was ACME on the end of Broadway, Sushi and beer, wine for my wife. Ended the day with Margaritaville, eating casual and listening to the live music of Matt Marinchick. Highlights of day 2 was B.B. King's Blues Club, where we enjoyed live guitar music along with foord and drink. The next it was time to leave, had a great breakfast at the Hilton of Nutella French stuffed toast, something everyone must try. The food was great and entertainment in Nashville will be going back. One last highlight, the Yazoo Kiosk at the airport. A great opportunity to sample all of Yazoo brewery beers served by an expert.
Comment from Hotel Management
Aug 8, 2016 by Melanie, Hotel Management
We are so pleased that you selected the Hilton Nashville Downtown for your quick vacation to Nashville. Thank you for your feedback on the accommodations and service. We hope to welcome you back again soon.
4 out of 5
by A verified traveler from tn

Within walking distance to Bridgestone

Posted Jul 24, 2016
It was nice but we were very disappointed (considering the amount we paid per night ) that we weren't notified until we checked in that we would have no running water from midnight to 4 am. Only compensation they offered was bottled water brought to our room if we requested it. The room itself was beautiful.
Comment from Hotel Management
Jul 26, 2016 by Melanie, Hotel Management
Thank you for the feedback and our apologies that we did not notify you prior to arrival about the unexpected water outage and any inconvenience that caused. Thank you again for your comments. Sincerely, Melanie
4 out of 5
by A verified traveler

Music Cities Trip

Posted Jun 20, 2016
We visited Nashville to go to the Country Music Hall of Fame, Johnny Cash Museum, George Jones Museum, and experience all the honky tonks of live music on the Broadway strip. The location of the Hilton Downtown was absolutely perfect for walking to all of this!! If anyone is visiting Nashville for the same purpose, book the Downtown Hilton!! Also, I've never slept in more comfortable hotel bed in my life.
Comment from Hotel Management
Jun 20, 2016 by Melanie, Hotel Management
Thank you for selecting the Hilton Nashville Downtown and we are so pleased that you enjoyed your stay and the beds were comfortable. We appreciate the recommendation and look forward to welcoming you back again soon. Sincerely, Melaie
5 out of 5
by A verified traveler

walking distance during music fest

Posted Jun 14, 2016
Pros: Clean rooms. Spacious. Walking distance to the places we wanted to visit. Helpful staff. Food at the restaurant was good.
Location: Country music hall of fame is across the street. Nissan stadium across the street. Honky tonk row is one block away.
Country music fest week. Very safe. We could walk to all the local area happenings. Quick taxi ride to Grand Ole Opry. The hotel staff was polite and very accommodating. I will stay there the next time I visit Nashville and will highly recommend it if downtown is where you want to stay.
Comment from Hotel Management
Jun 14, 2016 by Melanie, Hotel Management
Thank you for selecting the Hilton Nashville Downtown during CMA Music Fest. We appreciate your feedback and recommendation. We hope to welcome you back again next year!