Ratings based on 798 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Great location

Posted Nov 20, 2016
Pros: Location
Location: Brentwood, Franklin, shopping, food
Great staff, friendly, curteous, and helpful....easy to find the hotel, right off the expressway
5 out of 5
by A verified traveler from US

Posted Nov 16, 2016
Lovely hotel, great room layout, cool lobby, and close to shopping and restaurants.
5 out of 5
by A verified traveler from Kentucky

Great as usual!

Posted Nov 7, 2016
Pros: Overall everything
Cons: All good
Location: Good location
Everything great. Stay here every year. Never disappoints!
5 out of 5
by A verified traveler

Love this place! Great hotel!

Posted Oct 27, 2016
Location: Franklin. A great little town nearby! Percy Warner park is beautiful!
Best rooms! Large and comfortable. Bathrooms are large and clean!
5 out of 5
by A verified traveler

Nice hotel close to interstate, dining & shopping.

Posted Sep 11, 2016
Our family had a very nice weekend here in Nashville.
4 out of 5
by A verified traveler

Good, not great.

Posted Aug 22, 2016 on Hotels
Nice clean hotel, very comfy beds/pillows. Good shower water pressure and roomy bathrm w/ good toiletry items and towels. Clean standard suite sitting area setup. Only one remote to work 2 tvs. Parking was not great, a little overcrowded, and hotel parked a van in the covered section of the entrance that interfered with access to front door during rain storms. Coffeepots in lobby often empty. No free newspapers or even a shop to buy one. Service at breakfast cafe not good (and no free breakfast, which most similar hotels at that price offer).
4 out of 5
by brian from Huntsville,al

Great hotel

Posted Aug 8, 2016 on Hotels
It was a great stay only thing I didn't like was the charge for breakfast
4 out of 5
by Debi from Ohio

Beautiful Hotel!

Posted Aug 8, 2016 on Hotels
The only complaint I have is the balcony view is of the inside of a tree. Beautiful hotel.
5 out of 5
by Lawrence from Hermitage TN

Great stay.

Posted Aug 7, 2016 on Hotels
This hotel is by far the best bang for your buck in the area. Staff was friendly. The indoor scenery was terrific. We order room service. We were pleasantly surprised that you got plenty to eat. We ordered too much if anything.
3 out of 5
by Tammy from TN

Wouldn't stay again..

Posted Aug 3, 2016 on Hotels
My husband and I like to get away without the kids from time to time. We planned a nice date night with dinner at a steakhouse in Nashville, but with the prices of the hotels there, we opted for Brentwood which is close enough....about a 20 minute drive. We arrived at the hotel at 4:20pm. We were told that it would be 5-10 minutes until our room was ready. I stressed the fact that we had dinner reservations at 5:30 at Jimmy Kelly's Steakhouse and need to change clothes. We were not the only people waiting around for a room. We did not get into our room until 5:45pm. We completely missed our reservations and they didn't have another time open for that night. Our "date night" was completely ruined in that aspect. We weren't offered any comps at all for dinner and/or drinks or even some $$ off the actual room. The front desk staff was "nice", but seemed really rushed and disinterested in the fact that people had to wait more than an hour or two for a room. I would not stay here again, unfortunately.