Ratings based on 455 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Colorado
Convenient hotel near OprylandPosted May 22, 2017
Pros and cons: really kind staff. The hot and cold complimentary breakfast selection was tasty. The cinnamon rolls were AMAZING!! The pool was chilly and there was no hot tub. The rooms were clean but our room had lots of dust on the dark furniture. Bed was fair on comfort/sheets could be cleaner. Would try staying somewhere else but the prices and amenities were better here.
for Everyoneby A verified traveler
Nice hotel close to everythingPosted May 16, 2017
My experience was great! Complimentary breakfast was good
for Everyoneby A verified traveler from STOUD ENGLAND
Very good hotel well placed for opryland.Posted May 9, 2017
Pros: The staff always ready to help but never in your face . Also in the right place for our needs.
Cons: Not much maybe acountry music channel on the TV.
Location: Neat to Oprymills,Grand ole opry,some very good shows at the texas troubadour theater(free entry for the midnight jamboree the show at nashville night
We picked this hotel as it was very close to everything we had planned to do . Lots of places to eat drink shop but most of all hear lots of good music . Hotel runs a shuttle around the local area and can also get you on one to nashville for a small fee. All in all agood place to stay.
College visitationPosted Apr 13, 2017 on Hotels
Good location close enough to restaurants and shopping without the hassle of traffic.
for Everyoneby A verified traveler
26th years AnniversaryPosted Apr 3, 2017
My wife and I once again took off to Nashville to spend our anniversary together. Everything went well the hotel was nice Rome was nice the staff was nice. Only complaint was that at 3 a.m. the fire alarm went off and everyone had to leave the room well most people did anyway. I was upset because for a 26 year anniversary to waking up at 3 a.m. in the morning and there was no word from the staff about being sorry or conversating for the disturbance. I will be contacting the corporate office concerning this situation. I wouldn't be awakened at 3 a.m. in the morning I would recommend Holiday Inn and Suites.
Over chargedPosted Mar 26, 2017 on Hotels
I was overcharged and reservations was for king hotel only had queen but charged me for a king anyway. Staff at front desk was not friendly
by A verified traveler
Posted Mar 22, 2017 on Hotels
Posted Mar 20, 2017 on Hotels
for Everyoneby A verified traveler from Houston, TX
Trip to Nashville Grand Ole OpryPosted Mar 20, 2017
Pros: Price and indoor pool, breakfast was really good too.
Cons: Shuttle bus pick up location and times at Grand Ole Opry
Location: Mall and Grand Ole Opry
The hotel was great and the pool is truly heated with the pool area heated as well even though it was very cold outside. Took a shuttle bus to the grand ole opry. The drop off and pick up location for the shuttle bus was very far from the Grand Ole Opry and we had to walk in freezing cold weather. At pick up there were many people waiting for the bus and we barely made it on. I would recommend parking at the mall parking lot so you are not rushed to catch the bus by the 10 pm cut off time. We were rushed to leave to make sure we caught the bus and didn't get to spend time in the Opry gift shop.
for Everyoneby A verified traveler from Alabama
Quick Trip To Nashville!Posted Mar 19, 2017
We just needed a getaway for a couple of days and the hotel was great! Just what we needed. A great location, near the zoo and the mall! Clean, friendly and convenient! Breakfast was delicious and convenient also!