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Holiday Inn Franklin - Cool Springs, an IHG Hotel

Photo gallery for Holiday Inn Franklin - Cool Springs, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Room amenity

Overview of Holiday Inn Franklin - Cool Springs, an IHG Hotel

Holiday Inn Franklin - Cool Springs, an IHG Hotel

3.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
1738 Carouthers Pkwy, Brentwood, TN, 37027

Explore the area

  • Popular LocationCoolSprings Galleria4 min drive
  • Popular LocationAspen Grove Park5 min drive
  • Popular LocationCrockett Park5 min drive
  • AirportNashville, TN (BNA-Nashville Intl.)22 min drive

Room options

About this area

Brentwood

Holiday Inn Franklin - Cool Springs, an IHG Hotel is located in Brentwood. The area's natural beauty can be seen at Aspen Grove Park and Crockett Park, while Boiler Room Theatre and Pull-Tight Players Theatre are cultural highlights. SOAR Adventure Tower and Nashville Zoo are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • CoolSprings Galleria - 4 min drive
  • Aspen Grove Park - 5 min drive
  • Crockett Park - 5 min drive
  • Brentwood Library - 5 min drive
  • Franklin Farmers Market - 9 min drive

Getting around

  • Nashville Riverfront Station - 17 min drive
  • Nashville International Airport (BNA) - 22 min drive

Restaurants

  • Siam Pad Thai - 6 min walk
  • Moe's Original Bar B Que - 9 min walk
  • Jasmine Thai & Sushi - 10 min walk
  • Wild Ginger - 12 min walk
  • Puffy Muffin - 12 min walk

About this property

Holiday Inn Franklin - Cool Springs, an IHG Hotel

3-star hotel
Dry cleaning/laundry services, a bar, and a gym are just a few of the amenities provided at Holiday Inn Franklin - Cool Springs, an IHG Hotel. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • An area shuttle, express check-out, and an elevator
  • Coffee/tea in the lobby, a vending machine, and a front desk safe
  • Guest reviews give top marks for the location
Room features
All 106 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Area shuttle up to 3 mi

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 988 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Magnuson Cool Springs
Magnuson Cool Springs Brentwood
Magnuson Hotel Cool Springs
Magnuson Hotel Cool Springs Brentwood
Holiday Inn Franklin Cool Springs Hotel Brentwood
Holiday Inn Franklin Cool Springs Hotel
Holiday Inn Franklin Cool Springs Brentwood
Holiday Inn Franklin Cool Springs
Wingate Inn Cool Springs Hotel Brentwood
Wingate Cool Springs

Frequently asked questions

Does Holiday Inn Franklin - Cool Springs, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Franklin - Cool Springs, an IHG Hotel?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Franklin - Cool Springs, an IHG Hotel on Feb 9, 2023 start from $95.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Franklin - Cool Springs, an IHG Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 60 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Franklin - Cool Springs, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Franklin - Cool Springs, an IHG Hotel?

Check-in is from 3 PM - 1:00 AM.

What time is check-out at Holiday Inn Franklin - Cool Springs, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Franklin - Cool Springs, an IHG Hotel located?

Situated in Brentwood, this hotel is 1.2 mi (1.9 km) from CoolSprings Galleria and within 3 mi (5 km) of Iasis Health Care and Aspen Grove Park. Crockett Park and Brentwood Library are also within 3 mi (5 km).

Can I cancel my reservation for free at Holiday Inn Franklin - Cool Springs, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Franklin - Cool Springs, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Franklin - Cool Springs, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 308 out of 478 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 117 out of 478 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 32 out of 478 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 10 out of 478 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 11 out of 478 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

FR Dereck

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We called earlier to say that we'd be checiing in late and was told this isn't a problem. Only when we arrived there was nobody at the front desk. The person who was rinning the front desk seemed to be doing other work, which led me to believe that the hotel is short on staff. When we booked our room we booked for 6 only to be met by 2 beds and no pull-out couch. This is a website problem in my mind. We then had to pay extra to get a bigger room. And also in the bigger capacity rooms it may be a good idea to provode kore towels from the get go. Or offer it at the counter at check in.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean, pet friendly.
Stayed 1 night in Dec 2022

8/10 Good

Steve

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to a gas station. Decorated for a Christmas party and made the lobby very inviting
Stayed 1 night in Dec 2022

10/10 Excellent

Vanessa, Camden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Very friendly front desk. Great breakfast!

6/10 Okay

Lori

Traveled with family and small children
Liked: Cleanliness, amenities
The suites were large with nice amenities. The AC didn’t work properly so the room was hot and the front desk staff was less than welcoming when we arrived. It was fine for one night.
Stayed 1 night in Nov 2022

4/10 Poor

Lewis

Traveled with family and small children, Traveled with pets
Disliked: Amenities
Shower was broken and bathroom sink dripped all night.
Stayed 2 nights in Nov 2022

8/10 Good

Wendy

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were checked in by Saeed who was unfriendly and unwelcoming. He did not give eye contact and did not give a verbal greeting. At one point, he wrote down my credit card information on a piece of paper. When I asked about it, he said he could not get it to "go through" and then apparently changed his mind and gave me the piece of paper that he had written the information on.

10/10 Excellent

JAMIE, miramar beach

Traveled with family
Liked: Cleanliness, staff & service
Lots of bad stains on the carpet but other than that it was fine
Stayed 1 night in Oct 2022

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay, nothing special.
Nice place to stay but was out of shampoo in tub/shower. Moved a seat for luggage and found dead bug in carpet edge by wall. Small little centipede crawling in bathroom. Charged $10 for breakfast.
Stayed 2 nights in Oct 2022

2/10 Terrible

Nadia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what we expected
Stayed 1 night in Oct 2022