Ratings based on 371 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Jan 7, 2017
Fantastic location and facilities. Highly recommend this hotel
Comment from Hotel Management
Jan 9, 2017 by nk, Hotel Management
Thanks for your great review.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic stay! Great location

Posted Jan 4, 2017
Pros: Location, nearby shops, easy access, friendly staff, comfortable room.
Cons: Nothing
Great hotel with plenty of parking and friendly staff. Our room had really comfortable beds and had a lovely view of the Parthenon. The toiletries are from Bed Bath and Beyond and were good quality. We had trouble connecting to the wifi but we spoke to a really helpful tech guy who sorted all our issues and we then could connect all devices. The location is brilliant- MacDonalds, Starbucks, coffee shops, restaurants, liquor store and a Piggly Wiggly (supermarket) all within meters of the hotel. Right behind McDonalds is an amazing BBQ joint called Hog Heaven which is hard to go past. Its about 10 minutes easy drive to downtown. I would definitely recommend this hotel and will stay here next time I'm in Nashville.
Comment from Hotel Management
Jan 9, 2017 by nk, Hotel Management
Thank you for sharing your feedback with us. I am so glad to hear that your trip was enjoyable. Our guest service is so important to us, so it is great to hear that we excelled in this area .We hope to see you again in Music City!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2017
Hotel was close to downtown. Staff was friendly and the breakfast served was amazing.
Comment from Hotel Management
Jan 4, 2017 by nk, Hotel Management
Thanks for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Easy to find. Near Parthenon!

Posted Jan 2, 2017
Pros: It was in a nice location and close to what we wanted.
Cons: Nothing, everything was just swell.
Location: The Parthenon is right across the street.
Hotel had nice rooms, great service, and a huge breakfast. We were within short drive,or walking distance of everything we wanted to do with our limited time there.
Comment from Hotel Management
Jan 3, 2017 by nk, Hotel Management
Thank you so much for sharing this wonderful feedback! We're beyond delighted to hear your compliments on our location and service. It is always our goal to help our guests enjoy the best Music City experience possible, and we are so thrilled to know that we succeeded for you. We hope to welcome you back in the future for another equally great stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Great location.

Posted Jan 1, 2017
Hotel and staff very good. Restaurant average to poor.
Comment from Hotel Management
Jan 3, 2017 by nk, Hotel Management
Thank you for your 4 star review.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salem, Il

Relaxing evening

Posted Dec 20, 2016
Check-in was easy. The stay was comfortable and pleasant. Check-out was quick and simple. Staff was friendly and room was clean.
Comment from Hotel Management
Dec 23, 2016 by nk, Hotel Management
Thank you for staying with us at the Holiday Inn Vanderbilt and thank you for your feedback. We hope to see you again next time when you visit Nashville.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2016
Nice hotel and great staff. Great convenient location
Comment from Hotel Management
Dec 13, 2016 by nk, Hotel Management
Thanks for your feedback. We're glad you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Visit to Nashville

Posted Dec 11, 2016
We had an amazing stay at this hotel! Our room was spotless, the staff were very helpful and friendly, and the location was great. The hotel shuttle was a great service! We would recommend this hotel to anyone visiting Nashville and would definitely stay here again.
Comment from Hotel Management
Dec 13, 2016 by nk, Hotel Management
Thank you for taking the time to share such wonderful comments; I hope this trip was only the first of many to our vibrant city! We look forward to serving you again in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler

Started out so well

Posted Nov 24, 2016
Check in was great; room was wonderful; view and location excellent. They have a really innovative thing ...a housekeeping menu where you can request things like extra pillows, coffee, cups etc ...and that's where the problems started. I requested extra coffee...nine appeared; I requested room to be serviced by 2:00, it was after 4 when it was done. The first day, a paper was slipped under the door...this was a nice touch, but it didn't happen again. They have a shuttle, but do not rely on it if you are in any way time-sensitive. They do lots of things really well, but need to sort out housekeeping BIG TIME. I was so impressed to start with, but they did not sustain performance. Oh...on the last day I was left with no coffee at all...called to reception and after 30 minutes had to go down because it still hasn't arrived. The manager took my complaint, but never hit back to me.
Comment from Hotel Management
Nov 28, 2016 by nk, Hotel Management
We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible We appreciate you bringing your concern to our attention and rest assured, your input will be shared with our management team. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great hotel, fabulous location!

Posted Nov 22, 2016
Pros: The sweet lady that worked the breakfast buffet on Sunday and Monday was so helpful, kind and sweet. Excellent service.
Cons: The beds were not as comfortable in one room as they were in another. Room 402 may be rented out more, mattresses need to be turned or replaced.
Location: endless - across the street from the Parthenon, shops, school, restaurants, endless
Great hotel, the location was perfect for us! Wewere there for the ballgame and for a tour on Monday at Vanderbilt. We were able to walk to most places we wanted to go. Clean, friendly staff, great location. We will stay there again.
Comment from Hotel Management
Nov 23, 2016 by nk, Hotel Management
Thank you so much for sharing this wonderful feedback! We're beyond delighted to hear your compliments on our location and friendly staff. It is always our goal to help our guests enjoy the best Music City experience possible, and we are so thrilled to know that we succeeded for you. We hope to welcome you back in the future for another equally great stay!