Ratings based on 1,940 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great Pick

Posted Apr 13, 2017
Booked this hotel based on some recommendations from friends.", and we were so happy that we did! Great location -- quieter than the Broadway area but easily walkable. They also have a free shuttle service for rides within a 3 mile radius. The staff, and I mean everyone, was so friendly and helpful! We enjoyed the free wine offered in the afternoons and also liked the convenience of the hotel's restaurant and bar. The hotel lobby is a comfortable gathering spot and the rooms were comfortable and clean. I will definitely stay at the Hutton again!
Comment from Hotel Management
Apr 14, 2017 by Eric McCaughna, Hotel Management
Dear GM, Thank you very much for the feedback about your recent stay at the Hutton Hotel. I am so happy to hear you enjoyed your stay with us. I will pass along your kind words to our staff. We take pride in providing excellent customer service, and I am so happy everyone was so friendly and helpful. We look forward to your return trips to Nashville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing customer service

Posted Apr 12, 2017
The hotel and staff are the best I have ever experienced.
Comment from Hotel Management
Apr 14, 2017 by Eric McCaughna, Hotel Management
We greatly appreciate the time you took to review our hotel. We take pride in providing a one of a kind experience. I am so happy we were the best you ever experienced. We would love to have you back as a guest.
5 out of 5
Recommended
for Everyone
by A verified traveler

Finally found a good one for the price!

Posted Apr 10, 2017
Finally after years of staying in Nashville, we have found a hotel we will be returning to. The Hutton is extremely nice for the price compared to many of nashville's downtown hotels. This will be our #1 pick for our Nashville stays from now on. Hotel has a downtown shuttle, but after hours is just a small cab/uber/lift fee or about a mile walk. Can't beat the price for the location and luxury! Bed was a little stiff, but I still slept like a baby with the completely blacked out curtains.
Comment from Hotel Management
Apr 10, 2017 by Eric McCaughna, Hotel Management
Traveler, We are so happy you enjoyed your stay and have found your hotel in Nashville. Thank you for such wonderful feedback, we take pride in providing a one of a kind experience. Thank you for mentioning our shuttle, I will share your experience with the valet team. We appreciate the time you took to review our hotel and we can’t wait to see you back at our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Beach, FL

Hutton Hotel Visit

Posted Apr 9, 2017
Pros: Convenient, clean, superior staff
Location: Free shuttle (within 3 miles). Perfect for sightseeing and visiting museums.
One of the best experiences we have ever encounter at a Hotel. The hotel staff was beyond accommodating, friendly and attentive. The rooms were super clean & fresh. They offered free shuttle within 3 miles which was perfect to go everywhere we needed to go.
Comment from Hotel Management
Apr 10, 2017 by Eric McCaughna, Hotel Management
Loretta, Thank you very much for the feedback about your recent stay at the Hutton Hotel. I am so happy to hear our staff was beyond accommodation, friendly and attentive.. I will pass along your kind words to our staff. We appreciate your valuable feedback and thank you again for being our guest.. We look forward to more return trips to Nashville in the future
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2017
It was a great hotel, but we went to the hotel bar to get a bite to eat before going downtown, no one acknowledged us. We eventually left after 15 min. The room was very nice, but you could hear other guest alarms going off and people chatting. The housekeeping came at 8am!
Comment from Hotel Management
Apr 10, 2017 by Eric McCaughna, Hotel Management
Traveler, We appreciate your feedback about your recent stay. I am sorry to hear your experience was not up to our normally high standards of excellence. On behalf of the entire staff, I want to apologize for not acknowledging you in the grille. I am happy you found our room very nice, but I am sorry you could hear other guest. We have a zero tolerance for noise and are always quick to assist once made aware of any noise disturbances. We appreciate your valuable feedback and thank you again for being our guest.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rhode Island

Nice hotel in perfect location

Posted Apr 5, 2017
This boutique hotel is situated between Vanderbilt campus and downtown. The staff is friendly and helpful. Rooms are spacious, updated and clean. We will definitely stay at the Hutton again!
Comment from Hotel Management
Apr 6, 2017 by Julia K., Hotel Management
Dear Lisa, We are thrilled to hear that you will definitely be staying with us again in the future! I will be sure to pass along your great comments about our friendly staff and clean rooms to our front office and housekeeping departments. We are the perfect location between downtown and Vanderbilt University and our complimentary shuttle is a great way for our guests to explore both of those surrounding areas. Thank you for taking the time to leave us your valuable feedback! Warmest wishes, Julia K.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2017
Was good; loud dog down the hall but enjoyable other than that
Comment from Hotel Management
Apr 6, 2017 by Julia K., Hotel Management
Dear Traveler, Thank you for being our guest and we are happy to hear that overall you enjoyed your stay with us at The Hutton! I apologize that there was a noisy dog in your hallway and for your future stays our front desk staff is available 24 hours per day to assist in alleviating any noise issues that may arise. We appreciate your valuable feedback and look forward to your next visit to Nashville! Warmest wishes, Julia K.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly and Clean place

Posted Apr 2, 2017
Easy access to all venues and many nice places to eat nearby too
Comment from Hotel Management
Apr 4, 2017 by Eric McCaughna, Hotel Management
Dear Traveler, We greatly appreciate your feedback about your recent stay. We take pride in providing and amazing guest experience, and I am so happy you had a great time. We look forward to your return trips to Nashville and we would be happy to have you as a guest .
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel close to Vanderbilt University

Posted Mar 27, 2017
Pros: Staff was very helpful and service was excellent. Room was very modern and clean. Hotel restaurant was very good.
Cons: I have no complaints
Staff was very helpful and service was excellent. Room was very modern and clean.
Comment from Hotel Management
Mar 28, 2017 by Eric McCaughna, Hotel Management
Dear Traveler, Thank you very much for the feedback about your recent stay at the Hutton Hotel. I am so happy to hear you enjoyed your stay with us. I will pass along your kind words to our staff about the service and your room. Thank you again for staying with us and providing the feedback you did. We look forward to more return trips to Nashville in the future. Sincerely, Eric McCaughna
4 out of 5
Recommended
for Everyone
by A verified traveler from a

Great stay

Posted Mar 24, 2017
Stayed at Hutton. Very welcoming,courteous and helpful staff. Shuttle was a plus. Hotel rooms could use a little update and better drawer space should be considered. It's a bit of a walk from downtown but all in all fine
Comment from Hotel Management
Mar 27, 2017 by Eric McCaughna, Hotel Management
Dear Joyce, Thank you very much for the feedback about your recent stay at the Hutton Hotel. I am so happy to hear you enjoyed your stay with us. I will pass along your kind words to our staff. I'm pleased to share that we will be completing a full renovation this year and am confident that the finished product will exceed your expectations. Thank you again for staying with us and providing the feedback you did. We look forward to more return trips to Nashville in the future.