Ratings based on 1,964 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Meeting

Posted May 18, 2017
Pros: The Bathroom was Fantastic.
Cons: Over priced.
Mr. Patel was kind and worked out an adjustment. ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Comment from Hotel Management
May 19, 2017 by Eric McCaughna, Hotel Management
Traveler, Thank you for providing feedback about your recent stay. I am so happy to see you found our bathrooms to be fantastic, but am upset we didn’t provide accommodations equal to the price you paid. Nashville is a very competitive hotel marketplace and we feel that are prices are reflective of the services and amenities we provide. I will pass along your kind words to Jay Patel personally for taking care of you. We would love to have you back as our guest the next time you are in Nashville.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Nice hotel just outside the downtown core

Posted May 15, 2017
Pros: The staff were wonderful and the shuttle service addresses the fact that the hotel is slightly removed from the downtown core
Cons: We were awoken Saturday morning by ongoing construction noise
Location: The Bluebird Café and Studio B tour were highlights
This hotel is located away from the hustle and bustle of Broadway but still convenient to major attractions with an effective shuttle service. The rooms are delightful and the service was first rate. The front desk, concierge and bellhop/transportation personnel were extremely helpful, knowledgeable and friendly.
Comment from Hotel Management
May 16, 2017 by Eric McCaughna, Hotel Management
Mark, Thank you very much for the feedback about your recent stay at the Hutton Hotel. I am so happy to hear you enjoyed your stay with us. I will pass along your kind words to our staff. I am very sorry to hear you were affected by noise during your stay. On behalf of the entire hotel I would like to apologize. We have taken great lengths to prepare for and prevent our construction from affecting our guests' stays. Thank you again for staying with us and providing the feedback you did. We look forward to more return trips to Nashville in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
Everything was great from checkin to checkout. Friendly and helpful staff, clean, comfortable room, great coffee and light breakfast available for purchase in the lobby.
Comment from Hotel Management
May 11, 2017 by Eric McCaughna, Hotel Management
Traveler, We greatly appreciate the time you took to write about your stay. We take pride in providing a level of service that is second to none. I will surely thank the front desk and the rest of our team for providing you with a wonderful experience. We would love to have you as our guest the next time you are in Nashville.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto ON, Canada

Very happy with our choice.

Posted May 8, 2017
Pros: The atmosphere, staff, comfort of the room.
Cons: Housekeeping, could have been better two out of the seven days of our stay.
Location: It was downtown so it was close to anything we wanted to visit. Just a short ride.
There are several hotels to stay at in Nashville but after looking at the reviews most of the reviews were very positive for this hotel.
Comment from Hotel Management
May 10, 2017 by Eric McCaughna, Hotel Management
Mary, We appreciate your feedback about your recent stay at Hutton Hotel. I am happy you found the atmosphere, staff and you room to be a positive part of your stay. I am so sorry we fell below are normally high standards of excellence two out of the seven nights. On behalf of the hotel let me apologize and assure you this is well outside the norm for us. We would love to have you as a guest the next time you are in Nashville.
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Lovely hotel near to Music Row

Posted May 6, 2017
Loved our stay at the Hutton - friendly and welcoming staff with really comfy rooms and lovely little touches including salted caramel for bed time and free wine hour from 5pm! 20 min walk to the downtown honky tonks (or the hotel run a free shuttle!) and a 5 minute walk to Hattie B's and Music Row. Would definitely return, we loved it!!!
Comment from Hotel Management
May 8, 2017 by Julia K., Hotel Management
Thank you for being our guest and we are ecstatic to hear that you will definitely be returning! We appreciate your kind comments about our great location and welcoming staff. Our shuttle is always available to complimentary escort guests anywhere within a three mile radius of the hotel. We are happy to hear that you were able to enjoy the delicious Hattie B’s next door and that you had a nice easy walk down to Broadway to see the honky tonks! We look forward to your next visit to Nashville and appreciate all of your great feedback! Warmest wishes, Julia K.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Out of the way, but ok!

Posted May 2, 2017
Pros: People!
Cons: It needs a spa and pool for the price. Watch the entrance. Tiled steps and slippy.
Location: The gultch, lots of restaurants, Fin & Pearl our best find, partner to the Southern, Two Old Hippies shop us fab! Unusual gifts and attire.
Hotel employees fantastic. Rooms clean. Gym good. Spa, not a spa. Evening reception nice addition. Restaurant over priced for what is available close by, The Gultch, Whiskey Kitchen , Fin & Pearl (awesome), Adeles.....shuttle normally 20 mins wait time but very handy to get downtown.
Comment from Hotel Management
May 3, 2017 by Eric McCaughna, Hotel Management
Vics, We appreciate the time it took to give us feedback about your stay. I am so happy you found our employees to be fantastic. We take pride in providing a one of a kind experience for all of our guests. I am sorry to see that your experience in our restaurant was not up to our normally high standards of excellence. I agree heartily that there are many amazing options for restaurants in Nashville and we consider our 1808 Grille to be one of those can't-miss options. We appreciate your valuable feedback and thank you again for being our guest. We would love to have the opportunity to show you the issues you experienced during your stay were an unheard of occurrence at our property.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent, Staff-Location-Amenties

Posted Apr 25, 2017
Pros: Everything...Shower was outstanding
Location: Location is very good, lots within walking distant. Downtown easily accessible via shuttle and/or cheap uber ride. Could even walk if weather allows.
1st time visiting, would love to stay here for a few extra days.
Comment from Hotel Management
Apr 26, 2017 by Eric McCaughna, Hotel Management
Traveler, Thank you for your kind words about your recent stay at the Hutton Hotel. We have cultivated a culture of service and attempt to make every interaction with our guest special and personalized. I am very happy you found our location convenient to all of Nashville’s must see attractions. We would love to have you back as our guest the next time you are in Nashville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, close to everything and a shuttle!

Posted Apr 24, 2017
Great stay and visit to Nashville. Centrally located close to everything in Nashville and a complimentary shuttle is an added bonus.
Comment from Hotel Management
Apr 26, 2017 by Eric McCaughna, Hotel Management
Traveler, Thank you for taking the time to review our hotel. We take time to provide each of our guest with personalized service. I am so happy you found the property centrally located and close to everything and you were able to utilize our shuttle during your stay. We would love to have you back the next time you are in Nashville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing!

Posted Apr 23, 2017
We stayed at the Hutton for 3 nights and absolutely loved our stay. Upon entering our greeting was very friendly and she was very informative. Our room was ready and extremely clean. Turn down service didn't disappoint and we parked valet. Every time we came in and out no matter what hour there was someone available. They leave you little caramels during turn down service that are delicious. The hotel decor is beautiful and being a huge instagrammer - there was a photo perfect opportunity in every corner. The hotel itself was within 5 minutes to basically every single place we wanted to visit. The Hutton will definetly be our go to place to stay when we visit Nashville again!
Comment from Hotel Management
Apr 26, 2017 by Eric McCaughna, Hotel Management
Dear Joann Soler, Thank you very much for the review about your recent stay at the Hutton Hotel. I am so happy to hear you enjoyed your stay with us. I will pass along your kind words to our staff. They work hard to provide all of our guests with a one-of-a-kind experience. I am also very happy you found our beautiful decor to be Instagram worthy too. Be sure to tag and follow us as well! Thanks! Thank you again for staying with us and providing the feedback you did. We look forward to more return trips to Nashville in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Apr 22, 2017
Pros: location, shuttle, staff
Location: the hotel is located away from the downtown area, but you can walk down, or take the shuttle. It was a nice walk to go to Vanderbilt University.
The Hutton hotel was a very nice hotel. It is near everything, but far enough away to be in a quiet section of town. The hotel has a shuttle, and it is a great way to get to a lot of places. There is no fee for this service. The staff was very friendly, and helped you with reservations, car services etc. It also has a airport service that allows you to give them your suitcase and they get it to the airport and get it checked in for you. If in Nashville, i would recommend this hotel.
Comment from Hotel Management
Apr 25, 2017 by Eric McCaughna, Hotel Management
Traveler, Thank you for choosing to stay at the Hutton Hotel and for taking the time to review our hotel. I definitely agree that we are close enough to walk all of the Nashville attractions, and I am very happy you found our shuttle to be convenient. We take pride in providing a one of a kind experience at Hutton Hotel, I am very happy you found our staff very friendly. Hutton Hotel was the first hotel in Nashville to offer airport check in, in our lobby. I am so happy you found this service convenient. We would love to have you back as a guest the next time you are in Nashville.