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Reviews of Knights Inn Nashville

1.5 out of 5
Knights Inn Nashville
99 Spring St, Nashville, TN

Reviews

7.2

Good

Rating 10 - Excellent. 790 out of 2466 reviews" "
Rating 8 - Good. 681 out of 2466 reviews" "
Rating 6 - Okay. 388 out of 2466 reviews" "
Rating 4 - Poor. 249 out of 2466 reviews" "
Rating 2 - Terrible. 358 out of 2466 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Staff was not friendly at all
Stayed 1 night in Apr 2024
Response from John on Apr 19, 2024
Hello Miss Rebecca,Thank you for staying with us and we're sorry for that. we appreciate your feedback!

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from John on Apr 19, 2024
Dear Amanda,Thank you for choosing Knights Inn Downtown Nashville! We appreciate you taking the time to give us a 5-star review. We look forward to providing you with a 5-star service on your next visit.Regards,Knights Inn.

10/10 Excellent

eva

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff. Very clean facility. I enjoyed my stay. Five stars!
Stayed 2 nights in Apr 2024
Response from John on Apr 19, 2024
Hello Miss Eva,Thank you for choosing Knights Inn Downtown Nashville. We appreciate you taking the time to share your thoughts and giving us a 5-star review. We take pride in providing all our guests with excellent services. We look forward to hosting you with our exceptional services in the future.Thanks,Knights Inn.

6/10 Okay

Laura

Traveled with family
Liked: Staff & service
Better breakfast than expected. Decent place to sleep for a night or two. Rooms basic.
Stayed 1 night in Apr 2024
Response from John on Apr 19, 2024
Hello Miss Laura, Thank you for staying with us, we appreciate your feedback! we're looking forward to see you again.

8/10 Good

Lesly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 nights stay was good but my only complaint is that the room we were originally given was not ready when we walked in. So I had to get in my car and go to the front office to get a different room. An apology would have been nice for the inconvenience. Other than that location was great. Very close to DTN.
Stayed 2 nights in Apr 2024
Response from John on Apr 18, 2024
Hello Miss Lesly, We're sorry for the inconvenience. We hope you stay again with us! It's a pleasure to see you again soon.

10/10 Excellent

Brandi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city transit
Stayed 1 night in Apr 2024
Response from John on Apr 18, 2024
Dear Brandi,Thank you for staying with us. We appreciate the 5-star review and your feedback. We hope to host you in the future again.Thanks,Knights Inn.

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything good but the internet sucked
Stayed 1 night in Apr 2024
Response from Dawood on Apr 16, 2024
Dear BenjaminSorry for the internet Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, and we look forward to serving you with our best services in the future.Thanks

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean.
Stayed 1 night in Apr 2024
Response from Dawood on Apr 16, 2024
Dear DerrickThank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, and we look forward to serving you with our best services in the future.Thanks

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice front desk people and quiet stay
Stayed 1 night in Apr 2024
Response from Dawood on Apr 16, 2024
Dear LindaThank you for choosing Knights Inn Downtown Nashville. We appreciate you taking the time to share your thoughts and giving us a 5-star review. We take pride in providing all our guests with excellent services. We look forward to hosting you with our exceptional services in the future.Thanks,

4/10 Poor

Gary

Traveled with group
Disliked: Cleanliness
Just a place you use to lay your head for the night
Stayed 1 night in Apr 2024
Response from Dawood on Apr 16, 2024
Hello,Thank you for staying with us. We apologize for your inconvenient experience. We value your time and feedback and look forward to providing you with our best services in the future

4/10 Poor

Lynette

Traveled with partner
Disliked: Amenities, property conditions & facilities
It seems a lot of people live in this motel. Hot water did not get very warm. Shower wasn’t flat and not safe. Beds were super hard. Very poor lighting in the bathroom. Seems more like a live in motel. Would not stay there again. Pay extra and stay in town. Hardly worth the over priced room.
Stayed 2 nights in Apr 2024
Response from Dawood on Apr 16, 2024
Hello,Thank you for staying with us. We apologize for your inconvenient experience. We value your time and feedback and look forward to providing you with our best services in the future

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating for last min reservations
Stayed 1 night in Apr 2024
Response from Dawood S on Apr 16, 2024
Dear ErinThank you for choosing Knights Inn Downtown Nashville. We appreciate you taking the time to share your thoughts and giving us a 5-star review. We take pride in providing all our guests with excellent services. We look forward to hosting you with our exceptional services in the future.Thanks,

10/10 Excellent

Miles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very all around good place to stay.
Stayed 1 night in Apr 2024
Response from HN on Apr 14, 2024
Dear Miles,Thank you for choosing Knights Inn Downtown Nashville for your recent stay. We appreciate you for taking the time to leave us a great review and we look forward to welcoming you back soon.Regards,Knights Inn.

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here since 1995 , great place for the value , staff is good , free breakfast is good . The area around there is kinda iffy . But they have been at that location a long time . And they do the best to keep homeless people and other riff raff away..
Stayed 4 nights in Apr 2024
Response from HN on Apr 14, 2024
Hello Timothy,Thank you for your review regarding your stay at the Knights Inn in Downtown Nashville. It's wonderful to know that our team's efforts left a positive impression on your experience since 1995. We are delighted that our property provided all of the comforts you expected and that you particularly have enjoyed our prime location. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our associates.We hope to have the pleasure of hosting you again shortly.Best Regards,Knights Nashville.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was just fine.
Stayed 1 night in Apr 2024
Response from John on Apr 13, 2024
Thank you for staying with us! We do appreciate your feedback about us. we would love to see you again.

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good nights sleep the people that worked there were helpful and kind
Stayed 1 night in Apr 2024
Response from John on Apr 13, 2024
Thank you for choosing Knights Inn Downtown Nashville! We appreciate you taking the time to give us a 5-star review. We look forward to providing you with a 5-star service on your next visit.Regards,Knights Inn.

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. But the toilet seat became detached. The breakfast was very good.
Stayed 1 night in Apr 2024
Response from John on Apr 12, 2024
Dear Peggy,Thank you for choosing Knights Inn Hotel in Downtown Nashville. We appreciate you taking the time and giving us a 5-star review. We at Knights Inn Hotel strive to provide all our guests with the best services possible, and we are looking forward to providing you with our best services in the future again.Thanks,Knights Inn

10/10 Excellent

Ambrose, New Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from John on Apr 12, 2024
Thank you much for the wonderful feedback about us! we're glad we were able to provide you with a pleasant, comfortable, and quiet experience. We take great pride in serving guests well, and I'm happy to hear that we're meeting and exceeding expectations.Sincerely,

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for great rooms. Close to where we wanted to be without the bother of fighting crowds. Location means no driving needed when we got there. This is my second stay and not my last. Great job, I appreciate the staff . keep it up. Steve Murphy
Stayed 4 nights in Apr 2024
Response from John on Apr 11, 2024
Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, we look forward to serving you with our best services in the future.Thanks,Knights Inn.

8/10 Good

Aminda

Traveled with family
Liked: Staff & service
Awesome Mexican in the food truck outside.
Stayed 1 night in Apr 2024
Response from John on Apr 10, 2024
Hello Miss Aminda,Thank you for staying with us, we appreciate your feedback! we're glad you stayed with us and also liked the food truck next to us which is convenient. We hope seeing you again soon.

10/10 Excellent

Jalora

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like I had to pay for parking
Stayed 1 night in Feb 2024
Response from John on Apr 10, 2024
Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, we look forward to serving you with our best services in the future.Thanks,Knights Inn.

8/10 Good

taja

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
wonderful place too stay, but the manager was a bit cross!
Stayed 2 nights in Mar 2024
Response from John on Apr 10, 2024
Thank you so much for this great feedback about us! we're glad you like us. we will love to see you again soon.

2/10 Terrible

Guoqing

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property owner you should remove your listing in expedia. We were kept waiting for an hour in the lobby just bacuse they can't get payment info from expedia. It's your problem not mine okay? if you don't want to be charged by Expedia and just want charge extra parking fee, remove your listing and just put the price in your lobby.
Stayed 1 night in Apr 2024
Response from Dawood S on Apr 10, 2024
Dear. Guoqing Zhou "On April 6, 2024, you checked into our hotel without any issues, as we had your reservation on that day. However, when you arrived yesterday April 9 2024, we couldn't find any reservations under your name in our system or on Expedia. Despite our efforts, including contacting our main reservation hotline, there were no bookings found. We take guest reservations seriously and strive to accommodate everyone. Additionally, regarding parking fees, we charge a minimal fee of 10 to help our guests stay within their budget, considering downtown parking fees range from 40 to 50 per day."

10/10 Excellent

madison

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from John on Apr 10, 2024
Dear guest,It's wonderful to read the excellent feedback from you, we appreciate this. we hope to see you again soon.

10/10 Excellent

Simone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Apr 2024
Response from Dawood S on Apr 9, 2024
Dear Simone;Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, we look forward to serving you with our best services in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dawood on Apr 10, 2024
Dear MichaelThank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, and we look forward to serving you with our best services in the future.Thanks,

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pretty pleasant experience for a motel! The room was very clean, check in and out was smooth, and the staff was attentive to my needs. Plusses: (1) clean and affordable (2) easy walking distance to downtown/Broadway (3) wifi and breakfast included Minuses: (1) the room smelled heavily of cleaning products, (2) the outlets next to my bed did not work, so I could not charge my phone (3) there was very poor sound proofing between the rooms.
Stayed 1 night in Apr 2024
Response from Dawood S on Apr 9, 2024
Dear Sarah;Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 4-star, we look forward to serving you with our best services in the future

2/10 Terrible

Dan, Chino Hills

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches
Stayed 1 night in Apr 2024
Response from Dawood on Apr 9, 2024
Thank you for choosing Knights Inn Downtown Nashville! We apologize for any concerns you may have experienced while staying with us. Please give us another opportunity in the future, and we assure you your next stay will be exceptional.Thanks

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was real friendly, I had a great stay
Stayed 1 night in Apr 2024
Response from Dawood S on Apr 9, 2024
Dear Daniel;Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, and we look forward to serving you with our best services in the future.

8/10 Good

Kara

Traveled with family
Liked: Staff & service, amenities
Area is convenient, easy access to all parts of town. The room was decent, the floor needed mopping but it was still just a place to lay my head. Good for the price.
Stayed 2 nights in Apr 2024
Response from Dawood S on Apr 9, 2024
Dear Kara;Thank you for choosing Knights Inn Downtown Nashville! We appreciate the rating, we look forward to hosting you in the future again.Thanks,

4/10 Poor

Steve

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The room stunk of smoke when I requested a non smoking. I know that is not always possible but it reeked. The room was tied and needed a tidy up and difficult to see the office when driving to it.
Stayed 1 night in Apr 2024
Response from Dawood on Apr 9, 2024
We attempted to locate your reservation in our system, but it appears that you did not stay at our hotel. We take issues related to odors in our rooms very seriously."

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Look, this place is cheap. But it's worth the price. It's not a 5-star hotel, but it's close to downtown. I felt safe. You could hear people outside, and sure, the place wasn't perfect, but it was fine for a weekend.
Stayed 2 nights in Apr 2024
Response from Dawood S on Apr 9, 2024
Dear Joshua;Thank you for choosing Knights Inn Downtown Nashville! We appreciate the rating, we look forward to hosting you in the future again.Thanks,

8/10 Good

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for overnight trip, staff was great, clean, great coffee, and bed wasn't the best, no heat, otherwise for the price I was happy
Stayed 1 night in Apr 2024
Response from HN on Apr 7, 2024
Thank you for your kind words, Lisa. We appreciate your feedback regarding the bed, and no heat will strive to enhance our offerings. We hope to welcome you back for another delightful stay experience soon!Regards,Knights Inn.

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Well taken care of
Stayed 2 nights in Apr 2024
Response from John on Apr 7, 2024
Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, we look forward to serving you with our best services in the future.Thanks,Knights Inn.

10/10 Excellent

Liahona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On behalf of me and my family, We’d like to commend Mr. John for an exceptional customer service. Treats everyone fair & square with positive vibes. He was an asset to the Inn! Housekeepers are very friendly and accommodating too. Thanks for making our Nashville trip easy!
Stayed 2 nights in Apr 2024
Response from Dawood S on Apr 9, 2024
Dear Liahona;Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, we look forward to serving you with our best services in the future

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms and friendly staff.
Stayed 3 nights in Feb 2024
Response from HN on Apr 7, 2024
Thank you for your delightful review for our clean rooms and friendly staff! It was great hearing that you enjoyed your stay with us. Your kind words about our team are very much appreciated as well. Thank you for staying with us, we look forward to welcoming you back as our guest again in the future!Warm regards,Knights Inn.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lot better than I expected. The price was reasonable.
Stayed 1 night in Apr 2024
Response from HN on Apr 7, 2024
Hello Michael,Thank you for taking the time to review your recent stay at our hotel. We are happy to hear you enjoyed our hotel, the reasonable price and the price location; we are relieved to hear that your stay was enjoyable. We look forward to welcoming you back to Knights Inn in Downtown Nashville!Best regards,Knights Inn.

10/10 Excellent

Wendy

Traveled with partner
Amazing location for the price. We walked 25 mins to Broadway. Average 8$ Uber back at night.
Stayed 4 nights in Apr 2024
Response from HN on Apr 7, 2024
Dear Wendy,Thank you for taking the time to post about your recent visit. I was pleased to read that you found our location to be convenient for your needs while in Nashville, TN and we hope to welcome you back soon.Sincerely,Knights Inn.

4/10 Poor

Ricardo

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Unpleasent rooms, not properly cleaned (floors, bathroom). Very unhelpfull staff - bad experience, will not return. I also noticed a particular difference in treatment between myself and my wife, a strange behaviour I had only noticed while travelling in some countries the Middle East and North Africa - I was treated correctly, but any request from my wife was ignored - very strange.
Stayed 1 night in Apr 2024
Response from John on Apr 10, 2024
Thank you for staying with us. We apologize for your inconvenient experience but we always welcome our guests and treat them all the same. We value your time and feedback and look forward to providing you with our best services in the future.

8/10 Good

Jacob

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from John on Apr 6, 2024
Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 4-star, we look forward to serving you with our best services in the future.Thanks,Knights Inn.

6/10 Okay

darcey

Traveled with partner
Room was decent, it was clean, but the area is sketchy. A lot of homeless living very close to hotel, with a lot of police presence. Our flight was delayed 3 times until 11pm. Hotel would not give us a late checkout past 12 pm, when it was empty. Would pay the extra to stay in a better location
Stayed 5 nights in Mar 2024
Response from John on Apr 4, 2024
Thank you for choosing Knights Inn Downtown Nashville! We appreciate you taking the time to share your feedback with us. We will definitely use your comments to make improvements in our services. Your input is greatly appreciated! We would love to have the opportunity to welcome you back soon again.Regards,Knights Inn.

4/10 Poor

Kylie

Traveled with family
Disliked: Staff & service, amenities
The front desk guy wasn’t very friendly. The lobby was so updated with Apple computers and very clean. The room on the other hand, not so great our tv had a fuzzy picture. There was hair in the sink and in the bathtub and the door handle to the bathroom did even fit.
Stayed 1 night in Mar 2024
Response from John on Apr 3, 2024
Hello Kylie, We're sorry for the all inconvenience, but we do have maintenance 24hr working and we could provide service as soon as possible to you. We hope you like us and stay in the future.

8/10 Good

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities
No cabinets, for clothes and very small soap
Stayed 1 night in Mar 2024
Response from John on Apr 3, 2024
Hello Mr Phillip, Thank you for staying with us, we only provide hangers. We hope you like us and stay again.

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff friendly Other staff polite and quiet Room was very clean and bed was comfortable Recommend this place for value and cleanliness
Stayed 1 night in Mar 2024
Response from Dawood S on Apr 1, 2024
Dear NathanThank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, we look forward to serving you with our best services in the future

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely beautiful property
Stayed 1 night in Mar 2024
Response from Dawood S on Apr 1, 2024
Dear Sofia Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, we look forward to serving you with our best services in the future thank you

2/10 Terrible

Cathy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia you should not have any affiliations with this motel or company. Absolutely horrific. Cigarette burns in sheets and bed covers and our room was not even swept or clean. Disgusting and gross.
Stayed 1 night in Mar 2024
Response from Dawood S on Apr 1, 2024
Dear Cathy We're sorry for the all inconvenience. We do have maintenance staff to take care of it. we could have taken care of right away. We hope you like us and stay with us again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from John on Apr 3, 2024
Dear guest,Thank you for the wonderful feedback about us, we appreciate your feedback! It was a pleasure for us. We hope to see you again soon.

4/10 Poor

Yavuz

Stayed 3 nights in Mar 2024
Response from John on Apr 3, 2024
Hello Yavuz, Thank you for staying with us, we appreciate your feedback! We hope you like us and stay in future again.

8/10 Good

Lisa

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, but smelled like stale cigarettes. We smelled it immediately upon opening the door and almost asked for another room, but was only staying for one night so we just dealt with it. The staff was very polite and the breakfast was pretty good. Overall, a decent stay for a great price.
Stayed 1 night in Mar 2024
Response from Dawood S on Apr 2, 2024
Dear LisaThank you for choosing Knights Inn Downtown Nashville for your recent stay. We appreciate you taking the time to share your thoughts with us and look forward to hosting you soon again

4/10 Poor

Andre

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a central location to my event and local spots. However, the room was dirty especially the clogged face basin
Stayed 5 nights in Mar 2024
Response from John on Mar 30, 2024
Thank you for choosing Knights Inn Downtown Nashville! We apologize for any concerns you may have experienced while staying with us. Please give us another opportunity in the future, and we assure you your next stay will be exceptional.Thanks,Knights Inn.