Ratings based on 83 Verified Reviews

4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from NC

Needs Attention

Posted Dec 8, 2016
Pros: next question
Cons: remodel
Location: Next door was a dump hotel. You kept wondering if those folks would be checking out the cars at night.
The from clerk didn't know much about the WiFi except the password is with the key cards. The floor thru out the whole room was not level. It was like part of the floor has dropped. The stopper in the tub didn't work and was unscrewed , so forget a good soak in the tub. And finally my room was near the interstate and there was too much road noise to get a good sleep during the night.
Comment from Hotel Management
Dec 13, 2016 by S.Mehaffey, Hotel Management
Thank you for your feedback. Your experience was not up to our Lebanon La Quinta standards. Our maintenance department will be quick to fix our room maintenance. I will make sure our front desk agents have information on our internet at there fingertips.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Thanksgiving stop over

Posted Nov 30, 2016
Pros: clean, quite, comfortable, reasonable priced
Cons: breakfast
A great place to stop and rest for the night in between East adn West TN
Comment from Hotel Management
Dec 6, 2016 by S. Mehaffey, Hotel Management
Thank you for taking time to review our Lebanon La Quinta. We are glad to hear you enjoyed your stay. Hope to see you next time you pass thru Lebanon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very helpful hotel staff.

Posted Nov 3, 2016
My wife and I arrived much earlier than the posted check in time. The staff was able to get us checked in to a clean room with no wait time. The staff was very courteous and helpful.
Comment from Hotel Management
Nov 7, 2016 by SMehaffey, Hotel Management
I’m pleased to hear that you had such an enjoyable stay. We are glad to hear we were to accommodate your early check in. Our team looks forward to providing you with exceptional service in the future.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Stuttgart

Travel hotel just off I-40

Posted Oct 10, 2016
Pros: Lots of pillows.
Cons: A distracted clerk at check-in and the location.
Location: There are quite a number of of restaurants and fast food outlets, but no way to walk to them except along the shoulder of a busy four-lane road.
The room had a sofa and chair, but the springs on the chair were worn, making it a bit saggy. Two flat-screens. The bedroom had a large, king-sized bed with plenty of pillows.
Comment from Hotel Management
Oct 14, 2016 by S. Mehaffey, Hotel Management
I appreciate your feedback; this is definitely not the experience we want you to have at check in. Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Sincerely, Sara Mehaffey
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place for business traveler

Posted Oct 3, 2016
Room was quiet even though it's close to the highway. Clean, comfortable room. Breakfast was about average for this level hotel. Staff is very friendly.
Comment from Hotel Management
Oct 3, 2016 by Sara Mehaffey-GM, Hotel Management
Thank you for taking the time to tell us about your stay. Hope to see you soon.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Tennessee

Excellent

Posted Sep 27, 2016
Pros: Staff and cleanliness
Cons: Not a thing
Location: Restaurants and gas station in walking distance. More restaurants within 3-5 miles. Easy 20 minute commute to Nashville.
Great hotel - super nice staff, safe location, well lit, very clean, restaurants close by. A+, I'll be back. Thanks!
Comment from Hotel Management
Oct 3, 2016 by S Mehaffey, Hotel Management
WOW!!! 5 out of 5 Thank you... Our staff works hard daily to provide our guest great place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2016
It was a nice hotel with a great breakfast. The waffles were the best!
Comment from Hotel Management
Oct 3, 2016 by Sara Mehaffe, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Lebanon. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Sara Mehaffey-GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, comfortable and quiet.

Posted Aug 18, 2016
Easy access, reasonable price, a good place for a restful overnight.
Comment from Hotel Management
Aug 22, 2016 by Sara Mehaffey-GM, Hotel Management
Glad to hear you enjoyed your stay. Hope to see you the next time your travels bring you to Lebanon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, easy access from I-40. Close to amenities.

Posted Aug 2, 2016
All good. Pet friendly Chiberish because expedia wants more info
Comment from Hotel Management
Aug 2, 2016 by Sara, Hotel Management
Thank you for your comments. We hope to see you on your next travels to Lebanon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fayetteville, AR

Wonderful, Modern, Convenient

Posted May 31, 2016
Pros: Mentioned that in above comments
Location: Convenient location............just over night stay...Didn't do anything nearby
This hotel far exceeds a reasonably priced hotel. It is very convenient off the interstate. The rooms are modern, very clean, comfortable bed, great tv channel selections and a very nice breakfast. I would recommend this hotel to anyone. Quick check in and check out as well. Go, stay, enjoy!!
Comment from Hotel Management
Jun 1, 2016 by Sara Mehaffey, Hotel Management
Thank you for your kind words. Our staff at La Quinta Lebanon work hard in each department. We look forward seeing you on your next visit to Lebanon.