Ratings based on 355 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Pet friendly updated hotel!

Posted Jan 20, 2017
While traveling to Florida with our dogs, we needed a stop half way. Found this hotel on Expedia as being pet friendly. Very nice updated room with sofa seating area, frig and micro. The lady that checked us in was very nice! Room was clean and relaxing! Outlet mall is within walking distance if interested in shopping. Hot breakfast buffet was well stocked. Could hear a little road noise from I-40, but wasn't terrible.
Comment from Hotel Management
Jan 23, 2017 by S.Mehaffey, Hotel Management
Thank you for taking the time to write a kind review about your experience while staying at our La Quinta Lebanon, TN. We are glad to hear you enjoyed your stay. Hope to see you soon.
2 out of 5
by A verified traveler from NC

Needs Attention

Posted Dec 8, 2016
Pros: next question
Cons: remodel
Location: Next door was a dump hotel. You kept wondering if those folks would be checking out the cars at night.
The from clerk didn't know much about the WiFi except the password is with the key cards. The floor thru out the whole room was not level. It was like part of the floor has dropped. The stopper in the tub didn't work and was unscrewed , so forget a good soak in the tub. And finally my room was near the interstate and there was too much road noise to get a good sleep during the night.
Comment from Hotel Management
Dec 13, 2016 by S.Mehaffey, Hotel Management
Thank you for your feedback. Your experience was not up to our Lebanon La Quinta standards. Our maintenance department will be quick to fix our room maintenance. I will make sure our front desk agents have information on our internet at there fingertips.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Thanksgiving stop over

Posted Nov 30, 2016
Pros: clean, quite, comfortable, reasonable priced
Cons: breakfast
A great place to stop and rest for the night in between East adn West TN
Comment from Hotel Management
Dec 6, 2016 by S. Mehaffey, Hotel Management
Thank you for taking time to review our Lebanon La Quinta. We are glad to hear you enjoyed your stay. Hope to see you next time you pass thru Lebanon.
5 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
This was the second time we stayed at this location and both times have been nice. Good location and clean rooms.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
We are glad you hear your stay was enjoyable. Thank you for making Lebanon La Quinta your go to hotel when you are in our area. See you soon.
4 out of 5
by A verified traveler

Posted Nov 8, 2016 on Hotels
the room was clean and appreciated being able to bring my dog. breakfast was not tasty.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Thank you for your feedback. We love our four legged visitors. Sorry you did not enjoy our breakfast. Our breakfast staff works hard to ensure we serve a variety of good quality food. We look forward to seeing you and your pet the next time your are in our area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very helpful hotel staff.

Posted Nov 3, 2016
My wife and I arrived much earlier than the posted check in time. The staff was able to get us checked in to a clean room with no wait time. The staff was very courteous and helpful.
Comment from Hotel Management
Nov 7, 2016 by SMehaffey, Hotel Management
I’m pleased to hear that you had such an enjoyable stay. We are glad to hear we were to accommodate your early check in. Our team looks forward to providing you with exceptional service in the future.
5 out of 5
by A verified traveler

very convenient and clean hotel

Posted Oct 31, 2016 on Hotels
had a great stay. was more of a pass-through stop as we were driving from Nashville to Memphis. very friendly staff and good breakfast. very good value for money
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Thank you for taking the time to write a review on Lebanon La Quinta. We are glad you enjoyed your stay. We'll see you the next time you travel through Lebanon. Sincerely, SMehaffey
5 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
I’ve received your review of La Quinta Lebanon. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. S. Mehaffey-GM
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Stuttgart

Travel hotel just off I-40

Posted Oct 10, 2016
Pros: Lots of pillows.
Cons: A distracted clerk at check-in and the location.
Location: There are quite a number of of restaurants and fast food outlets, but no way to walk to them except along the shoulder of a busy four-lane road.
The room had a sofa and chair, but the springs on the chair were worn, making it a bit saggy. Two flat-screens. The bedroom had a large, king-sized bed with plenty of pillows.
Comment from Hotel Management
Oct 14, 2016 by S. Mehaffey, Hotel Management
I appreciate your feedback; this is definitely not the experience we want you to have at check in. Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Sincerely, Sara Mehaffey
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place for business traveler

Posted Oct 3, 2016
Room was quiet even though it's close to the highway. Clean, comfortable room. Breakfast was about average for this level hotel. Staff is very friendly.
Comment from Hotel Management
Oct 3, 2016 by Sara Mehaffey-GM, Hotel Management
Thank you for taking the time to tell us about your stay. Hope to see you soon.