Water view

Reviews of Millennium Maxwell House Nashville

3.5 out of 5
Millennium Maxwell House Nashville
2025 Rosa L. Park Boulevard, Nashville, TN

Reviews

6.6
Rating 10 - Excellent. 293 out of 1184 reviews" "
Rating 8 - Good. 247 out of 1184 reviews" "
Rating 6 - Okay. 271 out of 1184 reviews" "
Rating 4 - Poor. 195 out of 1184 reviews" "
Rating 2 - Terrible. 178 out of 1184 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Hoyt

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs lot of maintenance. Convenience fee is a joke. Light in room did not work. Parking trrrible. Not convient. Banquet hood dry and overpriced. Hotel was overpriced feed not disclosed before bookinh
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica, Waverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 20, 2024
Jessica, thank you for sharing your experience at Millennium Maxwell House Hotel Nashville. We're thrilled to hear you enjoyed your stay. Your feedback encourages our team to continually provide exceptional hospitality. Looking forward to welcoming you back soon!

10/10 Excellent

Mariangely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 20, 2024
Mariangely, it's delightful to hear you enjoyed your stay at the Millennium Maxwell House Hotel Nashville. We aim to provide an excellent experience for all of our guests and your feedback is much appreciated. We can't wait to welcome you again in the future!

8/10 Good

June A, Fairless Hls

Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 20, 2024
June, it's wonderful to see your 4-star rating for the Millennium Maxwell House Hotel Nashville. We hope your stay was pleasant and we're looking forward to the opportunity of serving you again in the future.

6/10 Okay

Susan, Middleton

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was great, very nice drivers on the shuttle. Our room was clean and comfortable. The hotel itself is very outdated and could use a refresh!
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 15, 2024
Susan, thank you for sharing your experience. It's heartening to know you found our team members amiable and our shuttle service commendable. We're glad to hear that your room was spotless and cozy. However, it appears that the hotel's decor may not have met your expectations. We continuously strive for improvement and your feedback will indeed guide us in enhancing our patrons' experiences. We hope for another opportunity to better serve you in the future.

10/10 Excellent

kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities
I love the memorabilia. Not cool? Breakfast buffet, selection providee was limited and over steamed. Server in the lounge filled with attitude because no food order and only 1 cocktail. My guest from Jersey was even taken back. Shuttle service is a very nice feature. There is only 1 usb connection and it is on the alarm radio clock. Not easy to find! Great bed! Price was good, have and will stay here again. Very peaceful!
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 11, 2024
Kathy, it's truly great to hear that you appreciated the unique memorabilia at Millennium Maxwell House Hotel Nashville. We regret hearing about your feedback on the breakfast choices and our lounge service, and assure you we continually strive for improvement. Your observation on the USB connection is duly noted. It's a delight to know that you found our shuttle service convenient and our beds comfortable, which contributed to a peaceful experience. We eagerly await your return for another memorable stay.

2/10 Terrible

Lokesh

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they claimed breakfast included, it is only available with money.
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 6, 2024
Lokesh, we're sorry to hear about your experience and the confusion surrounding the breakfast offerings. We try to ensure all information regarding any additional costs is communicated clearly. Your feedback helps us improve how we convey these details and we appreciate you bringing it to our attention.

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a decent older hotel with free parking. They have a shuttle that operates every half hour.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 25, 2024
Patrick, thank you for sharing your experience at Millennium Maxwell House Hotel Nashville. We're glad to hear that you appreciated the complimentary parking and regular shuttle service. It's our aim to provide conveniences that contribute to a great stay. We hope to welcome you back again in the future.

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 22, 2024
August, it's wonderful to know you had a fantastic stay at Millennium Maxwell House Hotel Nashville. We truly value your feedback and hope your travels bring you back our way again soon.

10/10 Excellent

Cas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 13, 2024
Cas, it's fantastic to hear that you had a positive experience at the Millennium Maxwell House Hotel Nashville. It's delightful knowing our team members made a remarkable impression. We're already excited to welcome you back on your next visit to Nashville.

4/10 Poor

Hunter

Traveled with family
Disliked: Property conditions & facilities
The bathroom had many issues. Mold in the shower, showerhead wasn't attached to the wall and could see/move the pipe going into the wall, had a loose screw, toilet had fecal matter remaining in the water when we got there and wouldn't flush properly. TV was disconnected when we got there.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 11, 2024
Hunter, your comments regarding your stay are greatly appreciated. We regret that your experience fell short, especially concerning the condition of the bathroom and the readiness of your room. We have shared your feedback with our team and we thank you for bringing these issues to our attention. We are committed to continuous improvements and providing a better experience in the future.

6/10 Okay

Tracy

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It’s a convenient location to downtown for the price. The shuttle into downtown was very convenient for us. Rest of experience was uneven however - some of the staff were friendly and some were borderline rude. We stayed for 2 nights and they didn’t clean our room which meant us walking down to front desk to get fresh towels (the shower was so powerful we had to use our towels to dry floor every time). The room was clean but felt worn out - carpet was pulling out near door and bed was in need of a new mattress.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 9, 2024
Tracy, we appreciate your feedback on your recent stay. It's nice to hear you found our location and shuttle service advantageous. However, it's unfortunate you didn't experience consistent service and felt some aspects of your room could be updated. We strive to ensure every guest's needs are promptly addressed and apologize this wasn't the case this time. Please take reassurance that we are continuously working on improving our guest experience. Should you choose to visit us again, we are confident your stay will be more pleasurable.

6/10 Okay

Lea, Cleveland

Liked: Cleanliness, staff & service, amenities
The room was clean, lobby, location and restaurant great. Beds are fairly comfortable. Adjoining room made for very noisy night from attached room. Saw one cockroach in the bathroom, but he scurried back into the vent. Broken picture frame glass and needs updating but it was clean and therefore a decent affordable option near downtown. Shuttle service is great.
Stayed 2 nights in Feb 2024
Response from The Maxwell House team on Feb 24, 2024
Hi Lea, thank you for staying with us and taking the time to share your experience. Our pest control is here every 3 months and should address your visitor very shortly. We hope you had fun in Nashville and wish you save travels

10/10 Excellent

Halle

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 2, 2024
Halle, it's great to see your perfect score! We're thrilled you enjoyed your stay at Millennium Maxwell House Hotel Nashville. We hope to see you on your next visit to Nashville!

2/10 Terrible

David

Stayed 2 nights in Jan 2024
Response from The Maxwell House team on Mar 20, 2024
Hi Davidthank you for staying with us and apologies for not having met your expectations. We would have loved to have done something about them. Is there anyway you could let me know what in particular?Wishing you safe travels and great health

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 26, 2024
Robert, we're pleased to hear you had an enjoyable stay at the Millennium Maxwell House Hotel Nashville. It's fantastic that everything met your expectations. We look forward to welcoming you back in the future.

6/10 Okay

Lois

Liked: Staff & service
There is only one restaurant and the food was not good.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Lois, it's disappointing to hear your dining experience at the hotel restaurant didn't meet your expectations. Thank you for sharing this feedback with us. It's crucial for the continuous refinement of our on-site dining. We'd love the opportunity to host you again and showcase our improvements.

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super efficient and great attitudes! Will stay again!
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Jennie, we're thrilled to hear that you found our team members at Millennium Maxwell House Hotel Nashville to be highly efficient and positively spirited. It's always fantastic to hear such positive feedback. We look forward to welcoming you back for another pleasant stay!

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon checking in we were informed that there would be a $50.00 deposit each night. Of that $50.00 the hotel would be keeping $21.85 each night for "Hotel Fees". I didn't see this anywhere online. While I was frustrated about that, I thought oh well. Until I got to the room, which wasn't cleaned thoroughly. Further, housekeeping never came. I will not stay again and would recommend anyone coming to Nashville to stay elsewhere.
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 13, 2024
Michael, it's regrettable to hear about the issues you faced during your stay, particularly those related to fees and cleanliness. Transparency with our costs is a top priority, and we will address your comments with our team. We endeavor to communicate all costs as clearly as possible and we regret any oversight that may have led to a dissatisfaction for you. Also, the lack of housekeeping service is not indicative of our usual standards and we will look into it urgently. We appreciate your feedback as we continually strive to provide an exceptional experience for our guests.

2/10 Terrible

Cortez

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took MY MONEY & Bought A Plane Ticket To Fly Someone Else Out With MY MONEY! & Refuse To Refund Me!!! Would NOT Recommend Anyone To Stay Here! Toilet Didn’t Really Flush, Phone Did Not Work. Room Smell Like Cigarettes!!! But The Main Thing Is They Flew Someone Out On MY EXPENSES & Will NOT Refund My MONEY
Stayed 1 night in Dec 2023
Response from The Maxwell House team on Feb 24, 2024
Hi Mr Cortez, as we communicated with you it is clear that we can not agree on this. I hope things have straightened themselves out by now. Wishing you great health

6/10 Okay

karen

Traveled with partner
Disliked: Staff & service, amenities
have stayed here several times and this was the worst one our room in 5 night stay was never cleaned and we were out and avout town every day sightseeing, went down to the bar and the bartender didnt knowngow ti pour a beer?? yes lol true and when we checked out we were charged an additional facility fee?? for what facilitys as we paid for the room in the reservation and the staff at frint desk was rude to me when i asjed her about getting chance for the vending machine.. all in all a 2out of 5 stars and thats being generous
Stayed 5 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Karen, we're truly sorry to hear about the elements of your recent stay that didn't meet your expectations. In regards to cleanliness, we ensure consistent housekeeping services, and it's unusual for any room to be overlooked. We're also concerned to hear about your bar experience - providing quality service and pouring a great beer is important to us.We understand the confusion around additional charges, rest assured this feedback will be used to improve our communication with our guests at the time of booking and check-in. As for the interaction with one of our team members at the front desk, we always strive for politeness and professionalism. It's disheartening to hear you felt otherwise in this instance.Thank you for your candid response. This allows us a chance to continuously evolve. We hope we'll have an opportunity to make a better impression in the future.

4/10 Poor

Jocibel

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 13, 2024
Jocibel, thank you for taking the time to rate your stay. It seems like your experience was not up to the mark. We always strive for the complete satisfaction of our guests and regret to know that we missed this during your visit. We would appreciate any additional feedback and hope for another chance to provide you with a satisfying experience.

2/10 Terrible

Oscar

Stayed 2 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Oscar, we see that your stay at the hotel was not up to your expectations. We value your feedback and your perspective would greatly assist us in making improvements where necessary. Thank you for choosing us for your stay. Please consider giving us another chance in the future to better serve you. Safe travels.

2/10 Terrible

Scot

Disliked: Cleanliness, property conditions & facilities
Overbooked, sent me elsewhere
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 2, 2024
Scot, we understand your experience regarding the overbooking situation was not ideal. The hotel always strives to provide a seamless process for our guests and we apologize for any inconvenience caused. We appreciate your patience in this matter and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 13, 2024
Thank you for the excellent rating, Patricia!Our goal is to go above and beyond to ensure our guests have a memorable experience at Millennium Maxwell House Hotel Nashville! We look forward to hosting you again soon.

2/10 Terrible

Morgen

Stayed 2 nights in Dec 2023
Response from Customer Service on Jan 1, 2024
Morgen, we're sincerely disappointed to hear your stay didn't meet your expectations. We take reviews like yours to heart, as they help us identify areas that need improvement. We hope to have the opportunity to provide a better experience in the future.

4/10 Poor

Clayton

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cars were getting broke into on the property and the hotel didn’t care when I told them I seen cars getting broke into and broken windows to customers cars.
Stayed 2 nights in Dec 2023
Response from The Maxwell House team on Feb 24, 2024
Hi Clayton, thank you for staying with us and taking the time to share what was going on. We apologize for haven given the impression that we did not care and were not doing anything while the opposite was going on at the very same time. We hope you had a chance to enjoy the city and had a save trip home

4/10 Poor

Jessica

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 30, 2023
Jessica, it seems like your stay wasn't up to your expectations. We're always aiming to improve and would appreciate if you could provide us with more specific feedback. We hope you'd provide us with another opportunity to serve you better in future.

8/10 Good

Somsak, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 31, 2023
Somsak, we appreciate you taking the time to leave a review even without any specific comments. The team at Millennium Maxwell House Hotel Nashville thrives on feedback and is always looking to improve our guests' experience. We hope your stay was enjoyable and that we'll see you again soon.

4/10 Poor

Paul

This hotel charges each guest room a $50 PER NIGHT Fee in addition to your room cost booking. I stayed two days and that hold should have been $100 and got charged over $160 additional for absolutely nothing. Of the $50 per day guests are supposed to get about half back after they check out. I didn’t. Called and got them to refund that. This is another hotel charging unnecessary fees over the posted booking price. I caught them , GET A RECEIPT AND CHECK IT.
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 30, 2023
Paul, we appreciate your feedback and we're truly sorry to hear about your experience with our billing process. We intend to be transparent with all additional charges. It's unfortunate you felt there were inconsistencies; we respect your financial queries. We're glad you were able to get in touch with our team members, clarify, and get the issue resolved finally. Please remember your bill can always be reviewed upon check-out to avoid any misunderstandings. Despite this setback, we still hope to have another chance to better your experience in the future.

10/10 Excellent

Yasmine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 26, 2023
Thank you for the wonderful rating, Yasmine!It's fantastic you enjoyed your time at Millennium Maxwell House Hotel Nashville so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Excellent

Lathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 27, 2023
Thank you for the fantastic rating, Lathan!We strive to make all of our guests feel welcome and relaxed during their time at Millennium Maxwell House Hotel Nashville! We can't wait to see you again soon.

2/10 Terrible

Amy

Disliked: Amenities
The hardest and unprofessional check in. Also, they charge a resort fee.,no complimentary water in the room. Room is half-cleaned. Toilet runs. Stay away
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 22, 2023
Amy, thank you for sharing your recent experience. It's regrettable to hear that the check-in process didn't meet your expectations, and you had to encounter some issues regarding additional charges and room cleanliness. We always aim to extend a seamless visit, as well as clear communication about any potential fees. The condition of the bathroom doesn't reflect the standard we strive for, and we understand your frustration. We'll make sure the relevant teams are informed so that we can address these matters. Your feedback is priceless and we appreciate your understanding.

6/10 Okay

Jessica

Liked: Room comfort
Disliked: Staff & service
The hotel was ok. We got there 45 mins earlier that 3:00 and could not check in til exactly 3:00 which was annoying. The men at the front desk were kind of rude, but the front desk ladies were very helpful. The room smelt strange at times but I think it was the water, it had a sulfer type smell. The chairs in the lobby and the rugs were very dirty. The shuttle to town was great and the driver was super nice and helpful. Another couple had there truck broke. Into and a window busted out of there truck, the hotel offered no help, and they have security at night. Would stay there again for the price.
Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 20, 2023
Jessica, thank you for sharing your mixed experience. It's unfortunate that early check-in was not available and you found some aspects of cleanliness to be lacking. We do adhere strictly to our check-in times to ensure rooms are prepared adequately for our guests. Your feedback about the overall cleanliness, particularly in our common areas, is important and will be useful in our continual efforts to improve guest experience.We're pleased that our shuttle service was a highlight, with our friendly driver making your trips enjoyable. Regarding the unfortunate vehicle incident, our night security is trained to respond to such situations and we regret any oversight.It's great to see that you would consider returning to us due to the value. We look forward to offering an even better stay next time.

4/10 Poor

omar

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property in run down
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 19, 2023
Omar, we regret to hear that your stay did not meet your expectations. We take feedback about our hotel's condition seriously and continuously strive to provide a well-maintained environment for our guests. We aim to improve on this matter and seek to deliver a more satisfying experience in the future.

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
Service was terrible rooms not updated Only thing that was ok is the bar
Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 19, 2023
Dennis, we are sorry to hear that your stay didn't meet your expectations. We strive to provide an exceptional experience to our guests, and we regret any shortcomings in our service and guest rooms' condition during your stay. On the bright side, it's pleasing to hear that you found some positives at our bar. Your feedback is important as it helps us improve for our future guests. We hope for another opportunity to make your experience a better one.

2/10 Terrible

Ellen

Stayed 1 night in Dec 2023
Response from Customer Service on Dec 19, 2023
We appreciate your feedback, Ellen.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 Excellent

Theresa

It is okay
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 17, 2023
Theresa, thank you for taking the time to share your experience. We understand there are always areas we can improve and we appreciate your feedback. We hope we have the chance to better serve you in the future.

4/10 Poor

Jeanne

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed
I found the hotel overall dirty.. stained carpets, dirty upholstery in room chair. Bathroom tub and toilet leaked and ran ALL the time. Tub had green stain from nonstop water running. NOT to mention how many gallons of water per day were wasted. Toilet overflowed had to get new room assignment, moved to that room , opened the door and was hit with extremely stale smoke smell. Had to back to front desk for a dif room assignment. And the MOST ANNOYING of all the Hotel charged $50 per night for facilities security. I assumed I would get that $ back after the room was cleared with no damages ONLY to find out the keep $21.85 per night of the $50. When I asked what they kept MY $21.85 for .. NO STAFF could explain to me what for. One desk clerk said for the coffee they put out etc. OVERALL I would NOT got back to this hotel
Stayed 7 nights in Dec 2023

8/10 Good

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
Our stay was only for 2 nights. The price and location was good. The room was nice and comfortable. This is an old hotel, it could use some upgrades with decor (carpets, tile, electronic device outlets, etc.) I liked the posters for the Country Music performers. Cudos for staff with protecting guests during the tornado warning. Only criticism was that the bar and restaurant need to stay open and serving guests until the closing time of Midnight.
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 12, 2023
Jeffrey, it's great to hear that you found Millennium Maxwell House Hotel Nashville offering good value with its location and pricing. Your comfort in our rooms and your appreciation for our music-themed decor bring smiles to our faces. We take into account your suggestions regarding the updating of certain aspects around our historic property. It's our team's priority to ensure our guests' safety, and we're proud that this was reflected during your stay. As for your comment about our restaurant and bar hours, your feedback is noted and will be used to further optimize our operations. We look forward to welcoming you back in the near future!

8/10 Good

Jeffrey

Stayed 5 nights in Nov 2023
Response from Customer Service on Dec 13, 2023
Jeffrey, thank you for choosing to stay at the Millennium Maxwell House Hotel Nashville and for leaving a rating. Your feedback is valuable to us and we're glad to learn about your satisfactory experience. We'd love to welcome you again in the future!

6/10 Okay

Jerri

Liked: Staff & service
Disliked: Property conditions & facilities
Didn’t like paying a resort fee for 65.00 when they didn’t have anything to offer guests
Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 12, 2023
Jerri, we appreciate your feedback. It seems you had concerns about the value for the amenities we offer. Rest assured, the fees we charge are intended to enhance the overall experience and provide a wide range of services. Nevertheless, we'll surely take your input into consideration during our ongoing efforts to improve guest satisfaction. Thank you for staying with us. We look forward to having another chance to better serve you next time.

10/10 Excellent

Yixiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Customer Service on Feb 6, 2024
Yixiang, thank you for contributing a perfect score. It's heartening to know that your stay at Millennium Maxwell House Hotel Nashville left a strong positive impression. We hope to see you again soon!

6/10 Okay

Billy

Response from Customer Service on Feb 8, 2024
Thank you for taking the time to submit this feedback, Billy.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 Excellent

Lacy

Stayed 1 night in Dec 2023
Response from Customer Service on Dec 27, 2023
Lacy, thank you for choosing Millennium Maxwell House Hotel Nashville and for your five-star rating. We're thrilled you enjoyed your stay and look forward to welcoming you back in the future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Okay for short stay
Stayed 4 nights in Nov 2023
Response from Customer Service on Dec 6, 2023
It's always rewarding to see an appreciative guest like you. We hope you enjoyed your stay at Millennium Maxwell House Hotel Nashville and look forward to welcoming you back for another memorable experience. Thank you for choosing us.

8/10 Good

Nathan

Liked: Staff & service, room comfort
It was a good hotel for the price and location. Certain things were showing wear (like the carpet in the lobby). The hotel staff were friendly and helpful and the room was comfortable.
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 6, 2023
Nathan, we're thrilled you recognized the value and convenience of the Millennium Maxwell House Hotel Nashville. We appreciate your mention of friendly and helpful team members, ensuring your comfort. Regarding your comments about certain areas needing attention, rest assured we continually strive to update and maintain our facilities. We look forward to welcoming you back on your next visit to Nashville.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 6, 2023
We truly appreciate the stellar rating you bestowed on Millennium Maxwell House Hotel Nashville. It's wonderful to know that your stay was enjoyable. We look forward to providing you an equally memorable experience next time.

10/10 Excellent

scott

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 6, 2023
Scott, thank you for your feedback. It's delightful to hear that you enjoyed your stay at the Millennium Maxwell House Hotel Nashville. We're particularly pleased that our team members were able to contribute to your positive experience. We hope to welcome you back soon.

6/10 Okay

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 6, 2023
Savannah, it sounds like you enjoyed your stay at the Millennium Maxwell House Hotel Nashville. We're glad to hear it! Please come back for another visit soon.