Difficult hotel and staff - Well worn hotel
Posted Sep 16, 2016
Millenium Maxwell Hotel is a hotel that does not have a lot going for it. When you check in, the music is so loud in receiving air, and the cigarette smoke from the hotel guests and butts on the floor let you know what kind of experience you are in for. When I arrived at my room (the service staff was still cleaning rooms at 9 pm at night, and working very hard)., thermostat was 60 degrees but the room felt like 90 degrees. When I asked for someone to bring up a key to change rooms, the hotel front desk called one of the staff I was conversing with and asked her to come down and get a key for the lady with "the attitude". I heard the exchange and informed them I was on my way down immediately. The manager kindly escorted me to the next room, with again an AC that was blowing, but only hot air. Apparently, no one has a clue which rooms have working AC. The manager kindly asked me to sit while he located a room on 9th floor and got me in around 10 pm.
The room carpets are worn and and the doors and floorboards are chipped. The bathroom is really a basinett stand and sink in your room, and small shower in the toilet area. The room is pretty small but they have a good business chair to work from, but the lighting in the room is horrible. You cannot read documents or do close work in their poor lighting. Every morning I came down to go to work, and staff was overwhelmed with buses of army kids on their way to basic training or Camp something.