Ratings based on 5,105 Verified Reviews

3.8 out of 5
72% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Love the shuttles!

Posted May 21, 2017
Nice hotel with exceptional staff! Hotel could use some updating but overall amenities and reasonable pricing make up for it! Beautiful pool and really appreciated free shuttles to downtown and free parking!
Comment from Hotel Management
May 21, 2017 by SK, Hotel Management
Thank you staying at Millennium Maxwell House Hotel. We are happy that you enjoyed property including the pool and the shuttle services.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with a nice pool.

Posted May 21, 2017
We were just passing through so this was a short overnight stay. It is easy to access from the highway. Easy to check in and out.
Comment from Hotel Management
May 21, 2017 by SK, Hotel Management
Thank you staying at Millennium Maxwell House Hotel. We are glad that you enjoyed location of our hotel, and thank you for recognizing our front desk staff!
3 out of 5
Recommended
for Everyone
by A verified traveler from Robbinsville, NJ

Comfortable and reasonably priced hotel

Posted May 20, 2017
Modern lobby and common area but our room was dated (very ordinary.) With that said the price was right and not too far from Music row. They offer a shuttle but we used an Uber and got there in 10 minutes.
Comment from Hotel Management
May 21, 2017 by SK, Hotel Management
Thank you staying at Millennium Maxwell House Hotel. We are happy that you enjoyed location of our property.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Great hotel, near attractions!

Posted May 17, 2017
The hotel was wonderful, great staff, very nice pool! Nice little gift shop for souvenirs. Had a nice little bar and restaurant! Overall was a wonderful stay!
Comment from Hotel Management
May 21, 2017 by SK, Hotel Management
Thank you staying at Millennium Maxwell House Hotel. We are happy to hear that you had a wonderful stay and enjoyed our property and the pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel!

Posted May 17, 2017
Pros: Clean, shuttle service, restaurant, lounge, free wifi, friendly staff
This hotel was super.....very clean, great services including free shuttle into the city; staff very friendly and accommodating.
Comment from Hotel Management
May 18, 2017 by SK, Hotel Management
We very much appreciate your posting a review of your experience at the Millennium Maxwell House Hotel Nashville. I am glad that you have enjoyed your stay with us. We look forward to welcoming you back in the near future. Thank you.
2 out of 5
by A verified traveler from Memphis. TN

Nice but need improvement in various areas.

Posted May 16, 2017
Pros: The Historical look and feel.
Cons: Rooms and the Housekeeping staff Ideal of cleaning a room.
Location: Good location
Our rooms were half clean everyday for four day. The same dust on the floor was there the entire time in the bathroom. The Housekeeping staff did not clean the tub or even sweep the bathroom floor during our stay. Did not put tissue in the bathroom one day had to get a roll off the Housekeeping cart.
2 out of 5
by A verified traveler

Posted May 16, 2017
Pros: The food, chicken pot pie was excellent!
Cons: The bathroom needs a complete remodel.
The hotel was nice on the outside but the room was only okay - but the bathroom was awful! The grout was gone and caulked and full of mold!
Comment from Hotel Management
May 21, 2017 by SK, Hotel Management
Thank you staying at Millennium Maxwell House Hotel. Thank you for your feedback, we will address this with our housekeeping manager. We are glad to inform you that our hotel will be renovated in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Vanderbilt Graduation

Posted May 13, 2017
Pros: Great facility. Very quiet. Soft beds.Good service.
Cons: Nothing
Location: Close to everything downtown. Convenient shuttle service to downtown to save on parking costs.
Helpful staff with easy checkin and checkout. The hotel was booked, but it was extremely quiet. The room had everything we needed for our night's stay.
Comment from Hotel Management
May 18, 2017 by SK, Hotel Management
We very much appreciate your posting a review of your experience at the Millennium Maxwell House Hotel Nashville. I am glad that you have enjoyed your stay with us. We look forward to welcoming you back in the near future. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 30, 2017
Nice hotel. Shuttle to downtown was great. Nice rooms.
Comment from Hotel Management
Apr 30, 2017 by SK, Hotel Management
Thank you staying at Millennium Maxwell House Hotel. We are happy that you enjoyed our property and the shuttle services.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and clean and comfortable.

Posted Apr 25, 2017
Pros: Location and room comfort.
Cons: Updating bath and carpeting
Location: Very close to all you want in Nashville.
Hotel was in a great location, offered downtown shuttle service and the room was clean and comfortable. The rooms are not updated, but the bed was good and the shower on the 9th floor had nice hot water and good pressure. Disappointing the pool was closed (seasonal) but it rained so didn't really miss it.
Comment from Hotel Management
Apr 30, 2017 by SK, Hotel Management
Thank you staying at Millennium Maxwell House Hotel. We are happy that you enjoyed our property and the shuttle services. A comfortable bed is always important for a good night sleep.