Ratings based on 5,172 Verified Reviews

3.8 out of 5
72% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

NICE HOTEL CLOSE TO TOWN

Posted Aug 21, 2017
Pros: I love the fact they have shuttle to and from the airport and down town, this is rad.
I had a great experience with the hotel location and staff very please coming back next month.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Nice hotel within close proximity to downtown.

Posted Aug 16, 2017
Pros: Location & friendly staff.
Location: Not far from the downtown hub.
Friendly staff, clean room, great water pressure. Only complaints, pool closed at 8 pm & no complimentary breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelia

nice hotel not to far away from down town

Posted Aug 12, 2017
Pros: it was clean the employers were polite
Cons: none
Location: There were a lot of food places if you want to go down town and have a few drinks and listen to music meet different people and they were all friendly
we only stayed a few days wish it was more, when we come back i hope to stay at this hotel.
Comment from Hotel Management
Aug 14, 2017 by SK, Hotel Management
Thank you for staying at the Millennium Maxwell House Hotel. We are glad that you enjoyed our location. We are looking forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Staff was nice

Posted Aug 8, 2017
Hotel had a convention and there was no parking. We were parking in the grass. Unfortunately was overcrowded so we changed hotels. Lobby was really nice, rooms need updating. Bathroom is in need of updating. Staff was great!! Very understanding.
Comment from Hotel Management
Aug 14, 2017 by SK, Hotel Management
Thank you for staying at the Millennium Maxwell House Hotel. We apologize for inconvenience. Thank you for acknowledging our staff, they work really hard to satisfy all of our guests.
4 out of 5
Recommended
for Everyone
by A verified traveler from mississippi

Posted Aug 4, 2017
Nice Hotel. Convenient shuttle to downtown. Great food and nice bar area. Staff vey friendly.
Comment from Hotel Management
Aug 7, 2017 by SK, Hotel Management
Thank you for staying at the Millennium Maxwell House Hotel and thank you for your feedback. We are glad that you our hotel meet your expectations including restaurant and the bar area. Hope to see you soon again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Don't stress over bad reviews here

Posted Aug 3, 2017
If you want a downtown price and palace wrong place for you. It's a dated hotel but we use hotels as basecamp and not a place to hang out. Excellent price and value. Easy cab to core area and room was quite comfortable and clean. Just old and could use a refresh but I am sure the price would soar.
Comment from Hotel Management
Aug 7, 2017 by SK, Hotel Management
Thank you for staying at the Millennium Maxwell House Hotel. We will be remodeling our hotel in the near future. Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from traverse city, mi

Perfect spot for families of the Dominican Sisters

Posted Aug 1, 2017
Pros: see above
Cons: open the pool earlier. keep all 3 elevators running. keep both computers in office . keep equipment in exercise room working.
Location: Motherhouse of the famous "Nashville Dominicans". Attend morning Mass, evening prayers, or visit one of these courageous, bright, beautiful women.
Nice quiet hotel, beautiful glass elevators, clean rooms, very friendly and capable staff. Pool was great, although we could have used an earlier opening time.
Comment from Hotel Management
Aug 7, 2017 by SK, Hotel Management
Thank you for staying at the Millennium Maxwell House Hotel. We are please to hear that you enjoyed our hotel and that our staff exceed your expectations. I will talk to upper management on your suggestions, thank you!
2 out of 5
Recommended
for Everyone
by A verified traveler

Dirty room, conveniently located

Posted Jul 25, 2017
I stayed while driving across the country. There was some confusion with my booking but the front desk was very helpful in correcting. I checked in late after 10 hours of driving. Check in was fast and easy and the front desk worker very nice and informative. Parking was free and the lot large however it fills up and spaces are from from the entrance. When I arrived in my room it smelled of coffee (I like coffee so not a huge problem). I went to bed right away as I had a long drive. When i woke in the morning i noticed the coffee smell was coming from the bed sheets. Coffee had been spilled on the side of the bedsheets and floor. There was trash in the trash can and a hair tie on the floor. All this indicated the sheets were not changed and the room not cleaned after previous guest. I spoke with the cleaning lady who was extremely nice and apologetic as she had not been working the day before. She cleaned the room and changed the sheets. Although I was given a discount I feel the room condition was unacceptable. The location was convenient and a free shuttle ran downtown. They could use more frequently running shuttles. I might give the hotel another try but will be sure to check the cleanliness of the room prior to going to sleep.
Comment from Hotel Management
Jul 31, 2017 by SK, Hotel Management
Thank you for staying at the Millennium Maxwell House Hotel. We apologies for the inconvenience that you experienced with your room. This is not our standard and we will address your issue with our housekeeping staff. We are glad that our front desk staff exceed your expectations after a long drive. We are looking forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham UK

Good hotel to explore Nashville from

Posted Jul 25, 2017
Decent hotel with free parking ten minutes from downtown Nashville. Free shuttle bus downtown but don't rely on it for the return journey - a cab back will cost 12 dollars. Great views of Nashville skyline from hotel and nice pool to relax by. Attracts a lot of bachelor parties at weekends. Service in Maxwell Lounge could be better as the bar staff disappear to get food orders.
Comment from Hotel Management
Jul 31, 2017 by SK, Hotel Management
Thank you for staying at the Millennium Maxwell House Hotel. We are glad that you enjoyed our facility and that you had a nice view of the downtown. We apologies for the inconvenience with our lounge staff but this is not our norm.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aus

Great location and pool in Nashville

Posted Jul 21, 2017
Loved this hotel and great shuttle into town the pool area was especially good
Comment from Hotel Management
Jul 24, 2017 by SK , Hotel Management
Thank you for staying at the Millennium Maxwell House Hotel. We are glad that our property met your expectations. Looking forward to your next visit.