Ratings based on 2,199 Verified Reviews

3.1 out of 5
57% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel great service

Posted Apr 22, 2017
Pros: welcoming staff
Canen and Shaquise the hotel staff were the best!
Comment from Hotel Management
Apr 23, 2017 by General Manager , Hotel Management
Thank you for staying with at Quality Inn Nashville Downtown. I am thrilled to read your feedback about the great service you received from our staff and how they exceeded your expectations. I will share your compliment with Canen and Shaquise. It was our pleasure to serve you, and we hope to have you back with us again in future. Best Regards, General Manager
3 out of 5
by A verified traveler

Budget Quality

Posted Apr 15, 2017
If you are on a budget good hotel. Not luxurious but adequate. Free parking and convenient to walk Over bridge to city center where Everything is happening.
Comment from Hotel Management
Apr 16, 2017 by General Manager, Hotel Management
Thank you for reviewing our hotel. We are glad you were happy with our pricing and appreciate you sharing your satisfaction with our amenities and location. We value your business and hope to see you again soon. Best Regards, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to downtown.

Posted Apr 14, 2017
Nice hotel within walking distance of downtown. Much less expensive than the downtown hotels plus free parking. But if you get a room in the back, you are sleeping on the shoulder of the interstate.
Comment from Hotel Management
Apr 14, 2017 by General Manager, Hotel Management
Thank you for your review. We are glad you were pleased with our pricing, amenities and our closeness to downtown. However, we apologize for any inconvenience you had in your room. We value your business and hope we can welcome you back soon. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Flushing MI

Friendly helpful employee Front desk Sequise

Posted Apr 10, 2017
Pros: The gal at the front desk was like our own personal guide Guitar shaped pool with balcony over looking it
Cons: Sequise at the front desk to teach human kindness to all other front desk personal
Location: downtown Nashville Grand Ole opry Country Music Hall Of Fame Studio B
Sequise at the front desk helped us so wouldn't miss the main attractions in Nashville She went over and above expectations. Not to mention the guitar sharped swimming pool....comfy bed and pillows and I think the head of housekeeping who helped us back in our room because we left my grandsons pillow after we checked out..would highly recommend to anyone visiting Nashville Thanks to their wonderful gal at the front desk Sequise she's an asset to this facility
Comment from Hotel Management
Apr 11, 2017 by General Manager, Hotel Management
Kay, many thanks for the amazing remarks regarding your stay at Quality Inn Nashville Downtown and for recommending us. We are glad our location was perfect for your travel plans and the outstanding service was the highlight of your visit. I will definitely share your praises with my housekeeping team as well as with Sequise. We appreciate your business and hope to you see you and your family again soon. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Great hotel

Posted Apr 10, 2017
Hotel was a great location, walking distance to broadway/downtown. People mentioned the noise of the highway but we stayed on the highway side and didn't think it was bad. Staff was very friendly, free breakfast was good, and rooms were clean. Beds and pillows were not bad for this level of a hotel either.
Comment from Hotel Management
Apr 13, 2017 by General Manager, Hotel Management
Kelli, thank you for the nice feedback and for the picture uploaded. We're so glad to read our location was perfect for your needs, and that you were happy with our facilities and service. We hope you will choose Quality Inn Nashville Downtown the next time you visit this area. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Nice to be able to walk downtown.

Posted Apr 10, 2017
Older hotel but staff was great. Had a shuttle downtown but could also walkable to downtown.
Comment from Hotel Management
Apr 11, 2017 by General Manager, Hotel Management
Thank you for staying at Quality Inn Nashville Downtown and for sharing your feedback. We are glad you enjoyed your time with us and that our convenient location and courteous associates made it even better. It was our pleasure hosting you, and we hope to see you again in the future. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

Great hotel experience. Staff very helpful.

Posted Apr 6, 2017
I loved this hotel. Room was modern. Liked the pool. Very helpful staff
Comment from Hotel Management
Apr 7, 2017 by General Manager, Hotel Management
Kim, many thanks for evaluating your stay at Quality Inn Nashville Downtown. We are glad to read you loved our guitar shaped pool and the great service you received from our team. I will share your compliments with them. We hope to see you the next time your travels bring you this way. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Great location...next to Nissan Stadium!

Posted Apr 4, 2017
The friendliest staff ever...always greeting us when we pass them. All willing to help with tourist information..they even printed us out maps. Very clean rooms with all the ammentities. Free parking and a 5 minute shuttle ride to the bars. The continental breakfast was way more than expected too. We will definitely stay there again nextime.
Comment from Hotel Management
Apr 5, 2017 by General Manager, Hotel Management
We appreciate your feedback of your stay at Quality Inn Nashville Downtown. It’s our pleasure knowing you had a wonderful visit and loved our service and the excellent facilities we offer. We can’t wait to welcome you back soon. Best Regards, General Manager
3 out of 5
by A verified traveler from Connecticut

Too noisy Saturday night

Posted Apr 3, 2017
Cons: Noise curfew after 10pm on Fri and Sat night.
Location: Hotel across from stadium, a bit cut off from the downtown.
Too noisy Saturday night late, very loud kids and angry drunks. All gone by Sunday--Wednesday so it was fine after that. TV connection was bad, never improved after we asked to get it fixed. Breakfast was OK, all the basics plus waffles. Staff were very nice.
Comment from Hotel Management
Apr 4, 2017 by General Manager, Hotel Management
Dave, thank you for the feedback regarding your stay with us. We are happy to note that your overall visit was pleasant and you liked our service and facilities. Having said that, I apologize for the inconvenience caused in regard to noise on Saturday from other guests in our hotel, which led to a restless sleep. We hope the positive aspects of your visit will bring you back the next time you are in our area. Best Regards, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from S.

Nice and close to down town activities.

Posted Mar 28, 2017
The hotel location is terrific. The hotel front end staff were awesome. The continental breakfast is very good. The staff at the continental breakfast were kind and friendly. The condition of the hotel needs updated. It had a musty odor and needs a facelift. For the four nights we stayed our room was only cleaned once. There was no soap or shampoo in our room but went to the front desk and we were able get some from hotel staff as well as fresh towels. I would recommend this hotel if you weren't planning on spending a lot of time in your room. There is a huge shortage of hotels. Nashville is a great place to stay - very friendly.
Comment from Hotel Management
Mar 29, 2017 by General Manager, Hotel Management
Sherri, thank for letting us know about your stay at our hotel. We are glad that you enjoyed your overall time with us and liked our convenient location and courteous associates. However, we are sorry that you were disappointed with the condition of our property and will share your concerns with our future enhancement team as we plan any changes. Thanks for being our guest, and we hope to welcome you back soon. Best Regards, General Manager