The hotel location is terrific. The hotel front end staff were awesome. The continental breakfast is very good. The staff at the continental breakfast were kind and friendly.
The condition of the hotel needs updated. It had a musty odor and needs a facelift.
For the four nights we stayed our room was only cleaned once. There was no soap or shampoo in our room but went to the front desk and we were able get some from hotel staff as well as fresh towels.
I would recommend this hotel if you weren't planning on spending a lot of time in your room. There is a huge shortage of hotels.
Nashville is a great place to stay - very friendly.
Comment from Hotel Management
Mar 29, 2017 by General Manager, Hotel Management
Sherri, thank for letting us know about your stay at our hotel. We are glad that you enjoyed your overall time with us and liked our convenient location and courteous associates. However, we are sorry that you were disappointed with the condition of our property and will share your concerns with our future enhancement team as we plan any changes. Thanks for being our guest, and we hope to welcome you back soon.