Ratings based on 711 Verified Reviews

2.9 out of 5
56% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville fl

Nice hotei within walking distance of downtown

Posted Jan 16, 2017
Staff were super friendly & helpful the complimentary breakfast was really good the shuttle was always available we will stay there again especially for a football game stadium right across street pool was very nice too
Comment from Hotel Management
Jan 17, 2017 by General Manager , Hotel Management
We appreciate your feedback and are so glad to know you had a wonderful stay with us at Quality Inn Nashville Downtown. We agree that our downtown location is perfectly situated for an event or just exploring the sites of Nashville. I am also pleased to read you received excellent service from our staff and enjoyed the delicious breakfast we serve. Please come stay with us again when you are back in Nashville. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Inexpensive, well-located interior corridor hotel

Posted Jan 8, 2017
Very enjoyable experience. Stayed here for 5 nights over new years, and was very pleasantly surprised at the cleanliness, service, and free breakfast. The hotel is extremely well priced, located centrally to both Downtown and East Nashville, and delivers a perfectly adequate experience. If you don't require any frills or unnecessary luxuries, I would highly recommend a stay here.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Henry, we are so delighted you had an excellent stay with us at Quality Inn Nashville Downtown. It is our goal to deliver a great value at a fair price and your compliments serve as encouragement to all of us. We believe that comfortable accommodations, exceptional customer service, and convenient location make us an excellent choice. We appreciate your business and thanks for recommending us to the future travelers. We hope to welcome you again the next time you're in the area! Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Bridgestone arena

Posted Dec 22, 2016
My daughter and I had a good experience staying at this hotel, everyone was nice and respectful
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Thank you for your stay with Quality Inn Nashville Downtown. We are delighted you had an amazing stay while you were here. Your satisfaction is very important to us as we constantly strive to make your experience a great one. It was our pleasure serving you, and we hope to welcome you and your daughter back soon. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Neat and accessible

Posted Nov 21, 2016
Room was neat. Facilities were good. There is a free shuttle service to the downtown area but it starts only in the afternoon.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Thank you for your stay with us at Quality Inn Nashville Downtown. We are glad you enjoyed your stay with us and your room and our facilities were to your satisfaction. We appreciate your feedback and hope to see you again soon. Best Regards, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to downtown

Posted Nov 8, 2016
Pros: Convince to downtown and freeways
Cons: Honestly, the toilet paper wasn't even hanging, but just sitting on a shelf. Also, it was incredibly thin and not very comfortable to use.
Convenient to downtown, but very hard to get to if there is a Tennessee Titans game.
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you for being our guest. We are glad your overall visit to our hotel was a pleasant one and that you were happy with the convenience of our location to downtown Nashville. We appreciate your feedback and hope to you see you the next time your travels bring you this way. Best Regards, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 25, 2016
Location: great
room was ok. Great location. Do not recommend breakfast.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Thank you for being our guest and taking the time to share your feedback! We are pleased you had an overall pleasant stay and that you loved our convenient location close to the downtown and its attractions. However, I am sorry our breakfast was not to your expectations. I have shared your comments with my Food and Beverage team to look into the areas where we can improve. Please come back and stay with us again so we can make your next stay excellent. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Was there for a Vacation nice place

Posted Oct 25, 2016
Pros: convenient location to downtown
Location: everything
Nice place but very crowded during game day. I would go back and stay.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
We are so delighted you had an excellent stay with us at Quality Inn Nashville Downtown. Being so close to the downtown, our hotel is perfectly situated for an event or just exploring the sites of Nashville. Thank you for choosing us for your stay, and we look forward to welcoming you back the next time you are in Nashville. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Murphy,NC

Right next to the stadium

Posted Oct 25, 2016
Pros: The location/staff.
Cons: A little small our room and the bath needs upgrading.
Location: Great location to the stadium and downtown.
We came in for NFL Colts/Titans game. You can not beat the location. I thing they are in the process of remodeling.They were installing new carpeting. The bath needed updating. Overall experience was great , we will be back next year.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Thank you so much for the fantastic comments about your stay at Quality Inn Nashville Downtown. We are delighted you had a great visit and loved our location next to the stadium and close to all the attractions of Nashville. There is nothing better than just walking across the parking lot to get to the game. We enjoyed hosting you and look forward to welcoming you back. Best Regards, General Manager
2 out of 5
by A verified traveler

Disappointing for the cost.

Posted Oct 10, 2016
Very disappointed in the hotel and staff. Got there just before 3:00 to check in. Didn't get into my room until 3:35. There was also a large dead cockroach in the hallway. Will not go back.
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Thank you for being our guest and for sharing your feedback with fellow travelers. I am sorry for the poor check in experience and for the overall disappointing stay. I appreciate you bringing this to my attention so that our staff can review areas where improvements can be made. We hope you will reconsider another stay with us as we would love the chance to regain your trust in the brand. Safe travels. Best Regards, General Manager
3 out of 5
by A verified traveler from Memphis

Nice hotel close to the stadium.

Posted Sep 26, 2016
It was a mediocre place. The window was the size of a porthole on a ship. Bathroom very small. Mattress not comfortable at all. The only plus is it was close to the stadium and they let us leave are car there during the fame, even though we checked out. That saved about $40 for parking.
Comment from Hotel Management
Sep 27, 2016 by General Manager, Hotel Management
Thank you for your feedback. We are glad you liked our parking facility and our convenient location. At the same time, we also apologize for the concerns you had with your room and the inconvenience it caused. Thank you once again, we hope you will consider staying with us again the next time you are in Nashville. Best Regards, General Manager