Ratings based on 2,251 Verified Reviews

3.1 out of 5
58% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from West Sussex

Hotel within walking distance of downtown

Posted Jun 23, 2017
Pros: Convenient, mini mart was useful, complementary coffee and tea available at all times.
Cons: Maintenance could be a bit better and lobby staff could be a little more attentive
Location: Easy walking distance of downtown Nashville by crossing the John Seigenthaler pedestrian bridge. Thai Phooket restaurant 5 mins walk worth a visit.
Hotel was reasonable, but a bit pricey for the quality of hotel due to the public holiday. Bed was king sized and comfortable, room had fridge, microwave and coffee maker and there was a mini mart in the lobby so it was possible to eat in self catering if you didn't fancy going out. Breakfast was adequate, but plastic knives and forks again! The guitar shaped pool was OK, the pool area a bit rundown and not used very much. Had the pool to myself when there. Downtown is within easy walking distance but we didn't fancy walking it at night across the empty stadium parking lot. There is a good thai restaurant five minutes walk away.
Comment from Hotel Management
Jun 24, 2017 by General Manager , Hotel Management
Pam, thanks for evaluating your stay. We are glad to read you liked your well-appointed room and that our location was perfect needs. We also appreciate your observation and have taken a note of it. Please come back the next time you are in Nashville so we can provide you with a stay that exceeds your expectations. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Great location to the stadium or downtown.

Posted Jun 5, 2017
We checked in late and headed downtown for diner and a quick look at the Nashville night life. The hotel staff was very helpful in offering suggestions where to go for diner as well as landmarks to stop in to see.
Comment from Hotel Management
Jun 6, 2017 by General Manager, Hotel Management
Bennett, thank you for the fantastic review. We are thrilled to read that you loved our helpful associates and convenient location which was perfect for your needs. It was our pleasure serving you, and please visit us again soon at Quality Inn Nashville Downtown. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from North Yorkshire UK

Perfect place to stay

Posted May 31, 2017
Perfect location. There is a shuttle bus but we preferred to walk to Broadway which is about 10-15 minute very pleasant walk. The hotel is very people friendly. No negatives at all. Had a brilliant time. Would def stay there again.
Comment from Hotel Management
Jun 1, 2017 by General Manager , Hotel Management
Wow - Graema, thanks for the awesome feedback. We are delighted to know you were impressed with the every aspect our hotel and that our location was ideal for your trip. It was so good to have you here at Quality Inn Nashville Downtown, and we look forward to having you as our guest again soon. Best Regards, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Easy walk to downtown

Posted May 30, 2017
The management and staff were very helpful and friendly. The room was fine just seemed dingy. Saw a large dead roach on the chair when we went to breakfast. Ants on a tray in the hall when we went back upstairs. Just kind of grossed out by the experience. Overpriced for what you get. Just paying for proximity.
Comment from Hotel Management
Jun 1, 2017 by General Manager , Hotel Management
Thank you for your candid feedback. Although you liked our location and courteous associates, I am sorry for the cleanliness issues you experienced during your stay. I have immediately bought this to the attention of our housekeeping team to ensure no future guest experiences the same. We hope to have another opportunity to make your next visit perfect in every aspect. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Corvallis, OR

Nashville in 2 days

Posted May 25, 2017
Pros: See Above.
Location: The location was great. Right by Stadium. Short shuttle ride to downtown. The list of things to do in music city was endless.
The Quality Inn Stadium was a great experience. The entire staff was knowledgeable, helpful and always ready to provide help and guidance to (we) tourists. The shuttle service was great!!!! The rooms were better than expected, extremely nice and very clean and comfortable. The amenities were all great from those in the room and throughout the hotel, including the free breakfast, parking and guitar shaped swimming pool. I highly recommend Quality Inn.
Comment from Hotel Management
May 26, 2017 by General Manager, Hotel Management
Jeffrey, thank you so much for confirming to others that what a great choice Quality Inn Nashville Downtown is! We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. We appreciate you highlighting the key features of our property and hope to be your hotel of choice every time you visit our area. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2017
Convenient location to downtown. They provide a shuttle to Broadway. The staff was friendly.
Comment from Hotel Management
May 18, 2017 by General Manager, Hotel Management
Thank you for staying at Quality Inn Nashville Downtown. We are thrilled to know you loved all the aspects of your trip, especially our location and the excellent service we provided. We hope we can welcome you back again soon. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Very close to the Broadway area sights.

Posted May 9, 2017
Pros: Room was nice. Location was perfect.
Cons: ??
Location: Perfect location if you're attending a concert at the Ryman. Many music venues, restaurants and shops on Broadway down to 2nd Ave.
Attended an Emmylou Harris concert at the Ryman. Wanted a hotel close by with easy on/off access to Int. 24. We found the Quality Inn to fit the bill. It was an easy and quick drive to the Broadway St. area - maybe 7-8 minutes depending on time of day.
Comment from Hotel Management
May 9, 2017 by General Manager, Hotel Management
Paul & Becky, thanks for reviewing your visit to Quality Inn Nashville Downtown. It’s great to read our location was convenient for your travel plans and you also enjoyed the value we offer. It was a pleasure to have you as our guest, and we hope to see you again soon! Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown with great shuttle service.

Posted May 8, 2017
Pros: Location, shuttle & breakfast.
Cons: Cleanliness of bathroom could be a little better.
Would be perfect if the Titans had a home game....right behind the stadium. Breakfast was nice.
Comment from Hotel Management
May 9, 2017 by General Manager , Hotel Management
Sharon, thank you for evaluating your stay at Quality Inn Nashville Downtown. We are glad to know our location and the shuttle facility were both to your satisfaction. We appreciate you being our guest and hope to see you the next time your travels bring you this way. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location to downtown & stadium

Posted May 5, 2017
Convenient location to downtown & stadium, nice and clean, staff was great, breakfast was average but typical, only downsides would be highway noise and the room was pretty stuffy, either hot or cold with no opening window, and sort of damp. It was clean and comfortable and I would stay again
Comment from Hotel Management
May 5, 2017 by General Manager , Hotel Management
Thank you for your stay with Quality Inn Nashville Downtown. We are happy to know you enjoyed your cleaned room as well as the service provided by our associates. We appreciate your business and look forward to serving you again soon. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Apr 28, 2017
Great Location Nice surprise with the shuttle service Thanks
Comment from Hotel Management
Apr 28, 2017 by General Manager , Hotel Management
Thank you for being our guest at Quality Inn Nashville Downtown. It's good to know our location was ideal for your visit and that you were impressed with our complimentary shuttle to downtown was perfect for your needs. It was a pleasure hosting you, and we look forward to welcoming you back soon! Best Regards, General Manager