Ratings based on 2,025 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
55% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Massachusetts

Hotel was perfect for what we needed!

Posted Jul 22, 2016
Darius - front desk clerk - was beyond helpful in guiding us through town. The room was clean, beds were comfortable, need I say more?
Comment from Hotel Management
Jul 23, 2016 by General Manager, Hotel Management
Thank you for your stay and for your terrific feedback. We are thrilled to read our hotel was what you were looking for and that we were able to meet all your needs and expectations. Thank you so much for commenting about the service you received from Darius and your clean room. The staff at Quality Inn Nashville Downtown is one of the best in town. Our goal is to provide you with a comfortable, stress-free stay, and I am glad we delivered the same. Please come back and stay with us again soon. Best Regards, General Manager
5 out of 5
by A verified traveler

Very nice Hotel!

Posted Jul 17, 2016
Pros: Clean
Cons: Fans in bathroom! To steamy
Location: Great
Quick check in! Very nice staff! Room clean,Good breakfast!
Comment from Hotel Management
Jul 18, 2016 by General Manager, Hotel Management
Thank you for staying at the Quality Inn Nashville Downtown. We are delighted that you loved our front desk service, courteous associates, the breakfast we served, as well as your well-kept accommodations. We also appreciate your observations and have taken a note of it. It was our pleasure serving you, and we hope to welcome you back soon. Best Regards, General Manager
5 out of 5
by A verified traveler

Posted Jul 16, 2016
Very convenient to the stadium. Right across the parking lot
Comment from Hotel Management
Jul 17, 2016 by General Manager, Hotel Management
We appreciate your feedback and are so glad to hear you had a wonderful stay at the Quality Inn Nashville Downtown. Our hotel is perfectly situated for an event or just exploring the sites of Nashville. Thank you for coming to stay with us. We hope we can welcome you back again soon. Best Regards, General Manager
2 out of 5
by A verified traveler

correct pour sommeil lourd

Posted Jul 15, 2016
Le bruit de l'autoroute demeure le principale problème pour passer une bonne nuit. Le reste correspond aux autres Hôtel de la même chaîne et beaucoup moins cher qu'au centre ville, qui s'effectue assez bien à distance de marche.
Comment from Hotel Management
Jul 15, 2016 by General Manager, Hotel Management
Thank you for sharing your feedback, and for being a loyal guest. We are sorry to read the noise from the outside was disruptive to your sleep. We have a variety of room types which may be better for you the next time you stay with us. Thank you for being our guest. Warm regards, Sanjay Patel General Manager
3 out of 5
by A verified traveler from Plano, TX.

Way overpriced for the per night booking

Posted May 18, 2016
Pros: Like I said, the breakfast was the best part.
Cons: I do think people need to know this motel is right next to the interstate, Their sleep will be interrupted if their room backs up to the interstate.
Motel was right next to I-40 interstate highway. Traffic only slowed down from about 3 am to 5 am. The look out of our room window was I-40. The breakfast was probably the best part. However, the did not serve eggs or bacon.
Comment from Hotel Management
May 19, 2016 by General Manager, Hotel Management
Thank you for providing us with a review of your stay. I am pleased that overall you had a comfortable stay, however, we are sorry you found the cost of the room was high. We make it a point to stay competitive in the market. With our location, complimentary breakfast, free parking, and other amenities, along with our newly renovated facilities, we hope you will consider your stay a good value. I apologize for the inconvenience you had with the noise from the interstate, and that the staff couldn't do anything to make your experience more comfortable. Please come back and stay with us again so we can make your next stay excellent. Best Regards, General Manager
4 out of 5
by A verified traveler

Posted May 17, 2016
The staff was great would highly recommend they went out of the way to help
Comment from Hotel Management
May 18, 2016 by General Manager, Hotel Management
I am so happy to hear that our team took such great care of you. The staff at Quality Inn Nashville Downtown is one of the best in town. Our goal is to provide you with a comfortable, stress-free stay, and I am glad we delivered. Please come back and stay with us again soon. Best Regards, General Manager
4 out of 5
by A verified traveler from illinois

My hotel stay

Posted May 14, 2016
Shuttle to downtown. Nice. Breakfast in am. Staff nice. Very small bathroom. That's about all
Comment from Hotel Management
May 15, 2016 by General Manager, Hotel Management
Thank you for staying at the Quality Inn Nashville Downtown and for taking the time to share your review. I am so pleased to hear you enjoyed our complimentary shuttle service and our delicious breakfast. We want our guests to leave the hotel feeling refreshed and rested, so I am happy that was the case with your stay. I will send your compliments to the Chef. Please come stay with us again when you are back in Nashville. Best Regards, General Manager
5 out of 5
by A verified traveler from uk

Very nice hotel close to town

Posted May 13, 2016
Pros: Location pool staff
Cons: Bit more light in the room
Location: Excellent a walk into Nashville Johnny cash museum hunky tonk bar street music museums amphitheater close by never felt threatened even at night
Excellent close to town clean nice pool staff member Stephen very good breakfast nice better than expected
Comment from Hotel Management
May 15, 2016 by General Manager, Hotel Management
Thank you so much for the wonderful review, and we are delighted that you loved all aspects of our hotel, especially our convenient location, and had an excellent stay. Our staff loves to provide a best in class experience, so they will be pleased with your comments. We are glad to hear you loved our guitar shaped pool, it's a must-see in Nashville. Quality Inn Nashville Downtown is perfectly situated for an event or just exploring the sites of Nashville, and I am glad you were here. We hope we can welcome you back again soon. Best Regards, General Manager
2 out of 5
by A verified traveler from Harrisburg, PA

The location was the only plus.

Posted May 4, 2016
The location of this hotel is probably the only reason it's still in business. We had one issue after another. From the bathroom handle not working on the door to being locked out of the pool (which was freezing for an indoor pool!) at 3 pm. If they remodeled and maybe hired some more people this hotel would be a lot better.
Comment from Hotel Management
May 7, 2016 by General Manager, Hotel Management
We appreciate your business. We apologize that you had less than a perfect stay. We pride ourselves on delivering clean, well maintained rooms with friendly service. I will share your remarks with the maintenance team so they can make the needed repairs. Thank you for your patience with our ongoing renovations. We are working hard to provide our guests with the most updated and comfortable stay possible. In 2015 we completed many of the exterior areas of our property. We also updated the guest room bathrooms with granite and installed new microwaves, refrigerators and drapes. We will continue working on the guest rooms as well as other interior areas of our property in 2016. I hope you will come back when our renovations are complete and enjoy all the updates. Thank you for your feedback. Best Regards, General Manager
2 out of 5
by A verified traveler

Posted May 3, 2016
We were in town for the marathon weekend. Continental breakfast served too late on race day and would not accomodate early needs of runners. The gym water cooler and continental breakfast ran out of water; again no additional considerations for the runners.
Comment from Hotel Management
May 6, 2016 by General Manager, Hotel Management
Thank you for selecting our hotel for your recent event. Please accept our apology for not meeting your expectations, and for not making more of an effort to do the extra things for the event participants. We appreciate your feedback and it reminds us that although we are always focused on making things right for our guests, we are so focused that it doesn't allow us to see the simple extra things we can do to make a memorable stay. Please come back to stay with us again the next time you are in the Nashville area. Thanks, GM