Posted Sep 8, 2016
not happy with check in, was given a key to a room that was already occupied, had to go back down to front desk, then wait for another room, for over an hour, well past check in time
Comment from Hotel Management
Sep 12, 2016 by Online Customer Care, Hotel Management
Thank you for taking time to write your review. We sincerely apologize for the issues incurred during your stay with check in and your key card. We are working diligently to ensure situations of this nature will not occur in the future.