I was disappointed in my stay. The young man at the front desk was most unhelpful. Upon checking in I was informed that I was on the second floor but that there was no elevator. I had injuries on both feet and asked to be moved to the first floor but was told nothing was available. So we went to the second floor room. It wasn’t going to work in my condition. I called down and asked to be moved. The young man at the front desk told me that, yes, he had a double room available and that I should just let him know when we arrived. I reiterated that I was already present and had just checked in and he suddenly said that he had nothing available. I continued asking what he was about to give me when he misunderstood that I wasn’t at the property yet, and he kept telling me only that he didn’t have anything and that maybe he could move me once some truckers left. It wasn’t until my mother went and talked to him and reminded him of the liability of having someone with an injury and no elevator on the second floor that a king room suddenly became available and we were moved.
Also, after the hotel charges were settled, a $193 charge showed up on all 3 room accounts. I called the front desk and the young man was, again, unhelpful. I’m still awaiting a call from the manager he continues to reference.
Overall, would not stay again.