Ratings based on 386 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
64% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from US

If only the rooms were as updated as the lobby.

Posted Oct 20, 2016
Pros: Nothing
Cons: Everything
Location: The only reason we stayed was it was the last room in town and we were in town for a wedding.
Very smelly, sour smell in room upon entry. Cheap and it shows. I'll spend a few extra dollars to not worry about bugs crawling out from under the beds. Entire place needs updating. Smoking rooms permeate the sidewalk area when walking by and up into the upper levels. Just gross, gross, and gross!!
2 out of 5
by A verified traveler from Ca.

Lebanon

Posted Sep 22, 2016
Pros: Not to far from airport
Location: Close to I-40
Room needs lots of repairs and updating. No 24hr staff to check out
1 out of 5
by A verified traveler

Most horrible experience imaginable..

Posted Sep 5, 2016
Pros: Absolutely nothing.
Cons: Everything.
It was so horrible we couldn't stay. The toilet was full of urine. The floor above the bathroom had caved in and urine was pouring down. The bathroom floor was full of water (and who knows what) seeping out onto the carpet. And this was the second room we tried - the first (supposedly non-smoking) had ashtrays and reeked of smoke. We checked in late (about midnight) on a long road trip and the parking lot was full of people and motorcycles and small children running around. Never had such a horrible hotel experience.
Comment from Hotel Management
Sep 8, 2016 by hamal patel, Hotel Management
Thank you for taking the time out to let us know how we are doing at Ramada Inn, Lebanon, Tn. I like to apologizes for the problems you have experienced. Have a great day!
4 out of 5
by Sam

In degrade stages

Posted Aug 29, 2016 on Hotels
Hotel Has crumbling sidewalks and peeling paint. Light bulbs so dim you can stumble around room but you can't read anything. Hotel looked like it was good once but nothing is being spent on upkeep.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thank you for taking the time out to let us know how we are doing at Ramada Inn, Lebanon, Tn. I like to apologizes for the problems you have experienced. Have a great day and come back and see us again soon!
5 out of 5
by John

Posted Aug 28, 2016 on Hotels
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thank you for taking the time out to let us know how we are doing at Ramada Inn, Lebanon, Tn. Glad to hear that you gave us all 5 stars. Have a great day and come back and see us again soon!
1 out of 5
by A verified traveler

Posted Aug 22, 2016 on Hotels
This was not a good place. It had a terrible smell.
Comment from Hotel Management
Aug 25, 2016 by General Manager, Hotel Management
Thank you for taking the time out to let us know how we are doing at Ramada Inn, Lebanon, Tn. I like to apologizes for the problem you have experienced. Have a great day!
4 out of 5
by A verified traveler

Posted Aug 22, 2016
Clean rooms with friendly staff. Good value for the money spent. Descent breakfast included. Pool looked nice and property kept up well.
Comment from Hotel Management
Sep 5, 2016 by HEMLATA PATEL, Hotel Management
Thank you for taking the time out to let us know how we are doing at Ramada Inn, Lebanon , Tn. Glad to hear that you enjoyed your stay with us! Have a great day and come back and see us again soon!
4 out of 5
by John from Erin, Tn

Posted Aug 20, 2016 on Hotels
Stayed for a week, staff was very friendly and helpful.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thank you for taking the time out to let us know how we are doing at Ramada Inn, Lebanon, Tn. Glad to hear that you find our staff friendly and helpful. Have a great day and come back and see us again soon!
3 out of 5
by A verified traveler

Motel not hotel.

Posted Aug 18, 2016 on Hotels
Convenient to highway. Packed into a sea of strip malls. Motel not hotel. Otherwise fine.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thank you for taking the time out to let us know how we are doing at Ramada Inn, Lebanon, Tn. Your feedback is very helpful. Have a great day and come back and see us again soon!
2 out of 5
by Neil from Tampa, FL

Bugs me a bite.

Posted Aug 8, 2016 on Hotels
We respect the Ownership of the Wyndham Brand, and on the surface we thought we had a larger unit than some and it looked like they tried to do some nice things like bedding,etc. However, after sleeping at night we had ants all over the night stand which raised the cleanliness questions. The staff was nice about it and said they would give us a new room and upgrade it. The only reason they could possible consider it an upgrade was that it was one the first floor and closer to the pool. Otherwise the remodel was terrible and the shower area ceiling rotten. There was no water pressure in either of the units we stayed in over two nights. Sorry - this one needs some attention.
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Thank you for taking the time out to let us know how we are doing at Ramada Inn, Lebanon, Tn. I like to apologizes for the problems you have experienced. Have a great day!