Ratings based on 399 Verified Reviews

2.8 out of 5
50% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Apr 4, 2017
Smelly room, the bathroom was moldy smelling , very noisy you can here the freeway and people taking with the window shut
Comment from Hotel Management
Apr 15, 2017 by Manager, Hotel Management
Thank you for sharing your review of our hotel. I apologize for failing to suffice your accommodation needs following your stay here in our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. We hope to have the opportunity to serve you again soon. Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler from GA

Hotel is extremely close to the interstate.

Posted Mar 25, 2017
Tiny inexpensive room, clean, very comfy bed. Perfect for a tired traveler.
Comment from Hotel Management
Apr 8, 2017 by Manager, Hotel Management
Thank you for staying here in our hotel, and for taking note that you were pleased with the status of clean, bed to be comfortable. Thank you for your business, we hope to see you again soon. Kind regards.
3 out of 5
by A verified traveler from Greensburg, IN

Decent, cheap hotel not far from downtown.

Posted Mar 14, 2017
Hotel was under construction. Noisy paper thin walls allowed all traffic noise and every door slam to be heard. Hard to keep a 6 month old asleep. Beds were like concrete. spend the extra money on a nicer hotel..
Comment from Hotel Management
Apr 9, 2017 by Manager, Hotel Management
Your feedback will be escalated. I am very sorry to hear that you and your family were uncomfortable due to the ongoing renovations during your stay at our hotel. I hope we could have the chance to make up for the setback in the future.
3 out of 5
by A verified traveler from Oregon

Outdated, under remodel, not the best place

Posted Feb 23, 2017
Pros: I liked that the evening staff person was friendly. She was knowledgeable about the area as well.
Cons: Don't peer in people's windows in the morning. It is unprofessional, rude, and creepy. The hotel also really needs updates.
Location: There were restaurants nearby and convenient. That made eating out easy on our trip.
The room was decently appointed with enough space to feel comfortable, but the floor felt dirty underfoot. The bathroom left a lot to be desired. There have been remodel efforts recently, and the bathroom sink was beautiful... the toilet and shower area, though, was very lacking. The television offerings were slim. Parking was very minimal for the size of the hotel. The safety of the area felt sketchy. I wouldn't stay here alone as a single woman. During this time, the construction that is going on forced the office to be moved into a guestroom for a makeshift office. It was very tacky and didn't resemble an ounce of professional presence. The evening staff person was fantastic, fun, and friendly. We received late checkout, but it wasn't communicated to the morning staff. At 8am, we had someone trying to come in to clean, and checkout is not until 11 (late checkout is 12pm.) Then, at 11:10, the hotel office staff member was peering into our room through the windows. It was very rude and unprofessional.
Comment from Hotel Management
Mar 7, 2017 by Manager, Hotel Management
I apologize for the discomfort you experienced following your visit here at our hotel. I reported your review to our hotel administrator, so that your comment on the behavior of some staff will be addressed accordingly. We appreciate your time in bringing this concern to our attention. Will help us in a lot of ways as we continue to strive to be able to meet our guests’ expectations. We hope to see you again soon. Kind regards.
3 out of 5
by A verified traveler

Still Under Construction

Posted Feb 10, 2017
Hotel is currently undergoing renovations. Office is crammed into one of the hotel's rooms adjoining the under-construction lobby, and much of their scant parking lot is taken with construction equipment. Once we got into the room and got the heat going, things were ok. That they didn't already have some base level of heat going for a reserved room when the night was going to be below freezing was a little off-putting. But, it was fairly inexpensive, and the room was clean enough.
Comment from Hotel Management
Feb 24, 2017 by Manager, Hotel Management
I am sorry for the inconvenience you experienced due to the ongoing renovations when you visited us. Please know that we value your business, and your comfort is our goal to provide. I hope you will accord us the chance to serve you better in the future. Kind regards.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 15, 2017 on Hotels
2 out of 5
by A verified traveler

Very basic hotel room for low price

Posted Jan 1, 2017 on Hotels
Room was mostly clean, towels stained. No amenities but good price. Located between the highway and a train depot, nothing else in the area but not too noisy.
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Dear guest, I regret that you were unhappy with your stay here in our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. We hope to see you again soon.
3 out of 5
by Steven

Posted Jan 1, 2017 on Hotels
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Dear guest, Thanks so much for your time in completing our survey following your visit here in our hotel. We will do our best to make your next visit a lovely experience. Let us know if you need assistance on your next visit. Have a lovely day!
4 out of 5
by Debora

Convenient to Vanderbuilt Health

Posted Dec 28, 2016 on Hotels
By interstate so it is noisy outside but once you get in your room and turn on the air/heat you don't hear the noise from the interstate traffic.
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Dear Debora, We are working very closely to be able to meet our guests’ expectations. Thank you for staying with us, your comment on the level of noise heard from the streets will be reported to our management for reference. I am sure they will carefully look into this matter and address accordingly. Thank you for your business.
3 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Dear guest, Thank you for taking the time to share with us your review following your visit. I am very glad that we were able to meet your expectations, we will do our best to make your next visit a better experience. Kind regards.