Thank you William, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. Please accept our most sincere apologies for the room you were assigned and the unsatisfactory service received. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Elizabeth,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I was happy your stay was nice and quiet. Thank you for your scoring. Feedback from our guests is always encouraged at Red Roof as we aim to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Marissa,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I was happy we were able to provide you with a good stay. Thank you for your scoring. Feedback from our guests is always encouraged at Red Roof as we aim to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you Dave, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Larry, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Nashville Airport. I am sorry that your experience did not meet your expectation due to the quantity of the room not being to your liking. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport, Jacob. The staff and I were happy to see we met your expectations prompting a 5/5 score. We sincerely appreciate your feedback and are happy to hear you had an excellent stay with us, especially regarding that you enjoyed the affordability of our location. Our goal is to provide clean and comfortable accommodations for all our guests and we're proud to have achieved that with your visit.Thank you again for your kind words. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist

Dear Rafael,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Nashville Airport. It's great to see that we earned your 4/5 score. We're sorry to hear about your disappointment regarding the lack of microwave and refrigerator in your room. Upon reviewing our records, it appears that you reserved a standard room, and this specific category does not offer those features. For a stay with the amenities you desire, we suggest opting for a deluxe or superior room. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Samuel,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I'm so glad we earned your 4/5 score. At Red Roof it's good to know that the room was clean, you slept and shower. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

We appreciate the 5 star rating and hope you visit us again. Thank you!

Dear Daniel,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are happy to read that you liked the convenience to the airport. However, your comment of the inconvenience of the deposit will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear James,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I'm so glad we earned your 4/5 score. At Red Roof we are thrilled to read that the bed was comfortable, the reception employees were kind and all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Amy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NASHVILLE AIRPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Karen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. I'm so glad we earned your 4/5 score. At Red Roof we are overwhelmed to read that your visit with us was quiet. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Marie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NASHVILLE AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Thank you for taking a moment to leave a review, Wayne. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the size of the room and the issue you had with the bathroom door. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. However, as it relates to your deposit, usually deposit charged at check-in is refunded at check-out, depending on your financial institution it may take 7-14 business to reflect on your account. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Ursula,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Nashville Airport. It's good to read you found our location to be convenient to your travels. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Denise,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are happy to read that you had a nice visit with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Glenn. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 8/10 score following your stay. I am happy that everything was fine during your visit with us and you appreciated our quietness. However, you stated that the latch on the door seemed inadequate. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Jessica. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Penni, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Nashville Airport appreciate your 5/5 score following your stay. It's great to read that you were pleased with the pet friendliness of our location and the hospitality of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I were happy to see Red Roof met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Penni. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 5/5 score following your stay. I am happy that our cleanliness, pet friendliness and the other highlights pleased you. However, you stated that you were disappointed by the lack of a fridge. Should you require this amenity in the future, please explore our various room options and choose the one that best suits your preference. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Jorge, We at the RED ROOF PLUS+ NASHVILLE AIRPORT appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Genesis, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ NASHVILLE AIRPORT. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello William, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ NASHVILLE AIRPORT and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hi Jeanne,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. However it's nice that you were satisfied with our receptionist services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hi Shalanda,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Nashville Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you enjoyed your stay. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Kiah, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Nashville Airport. I'm disappointed to see that your stay was less than ideal that prompted a 1/5 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Izadora, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Nashville Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Claudine,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Nashville Airport. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean room, reasonable rates and convenient location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

Dear James,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. You indicated that the check in process was poor and that the value to price ratio did not meet your expectations, resulting in your experience being hindered. This was truly disheartening to hear, and we do sincerely apologize. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Very truly yours,Samantha Red Roof Management Rediresponse Specialist

Thank you for taking a moment to leave a review, Lori. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 3/5 score following your stay. I am happy that you found our hotel to be an excellent place to stay near the airport. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Mathew. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 3/5 score following your stay. I am happy that our cleanliness and comfortable bed pleased you. However, you stated that you were not fond of the room's smell. Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Marissa, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN FAIRMONT regarding the helpful staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear David,We appreciate your review following your recent experience at the Red Roof Inn PLUS+ Nashville Airport strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Liza. The staff and I at the RED ROOF PLUS+ NASHVILLE AIRPORT appreciate your 4/5 score. However, you indicated that the size of the bathroom dampened your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. Nonetheless, it's good to hear that otherwise our hotel was nice.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely, Red Roof Management

Hello Crystal, Thank you for writing to us about your recent stay at our hotel Red Roof Inn PLUS+ Nashville Airport. I'm thrilled to read that you were pleased with your recent visit and the convenience of the location being in close proximity to the airport, prompting your 5/5 rating. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Elizabeth, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Nashville Airport. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful, polite and you loved the tranquility of the environment, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Casey, We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Nashville Airport. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and accommodating, prompting your 4/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Philip, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Nashville Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Peter. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Carolyn, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Nashville Airport. It's great to read that you were pleased with the affordability of your room and the hassle free check in and out process you had. However, I sincerely apologize for the odor of the room as you described. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Thank you for sharing your 5/5 rating with us, Greg. Our staff at the Red Roof Inn PLUS+ Nashville Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Thanks for sharing your feedback with us, Tammy. The staff at our Red Roof Inn PLUS+ Nashville Airport was elated to see that we earned your 4/5 score. However, you stated that the property could use some interior and exterior cleaning. As such, your feedback may be taken into account.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure to host you again in the future.Respectfully,Red Roof Management

Thank you for taking a moment to leave a review, Julia. The staff and I at the Red Roof Inn PLUS+ Nashville Airport appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Jawana,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Nashville Airport. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied that the shuttle service was not available the time you needed, unclean tub, sink and floor. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Dear Arnold, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Nashville Airport. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding not being made aware of the deposit policy prior to making your reservation. We are sorry if this caused you any inconvenience. In the future when booking, you can visit our redroof.com website for property details as well as terms and policies. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Charles, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Nashville Airport and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Antonio,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice, quiet room and convenient location. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Red Roof Management

Dear Caleb,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the charges seen on your card. For any billing concerns, we recommend reaching out to your booking platform directly for assistance in resolving any potential charges. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, I do hope that you will return to our hotel, or any of our other brand locations in the future. Very truly yours, Red Roof Management