Ratings based on 1,255 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel next to everything

Posted Feb 23, 2017
Great service throughout from the doorman, desk , rm svc, svc w/a smile
4 out of 5
Recommended
for Everyone
by A verified traveler from nashville, tn

Great location - pricey, no internet unless $$

Posted Feb 21, 2017
Pros: Location
Arrival is crazy on that street. Hotel was nice, elevators and lots of them but were slow.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville, AL

Luxurious Weekend Stay in Nashville

Posted Feb 20, 2017
Pros: Bridge Lounge, Cleanliness, Friendly Staff, Exercise Room, Comfy Bed, Large Bathroom, View, Fast Room Service, Speedy Valet Parking
Cons: Better in room coffee service - such as a Keurig with different flavors of coffee and hot chocolate
Location: Within walking distance to Bridgestone Arena and restaurants which was very convenient.
We had a corner room on the 10th floor with a great view. Room was clean and comfortable. During our two night stay we used the workout room twice - very nice treadmills - and also went to the Bridge Lounge for coctails a couple of times to unwind from the crowds in the downtown area. Wait staff was friendly and responsive. We had room service twice - late night both times and even with the increased crowd due to the Bon Jovi concert, service was fast and fresh. Overall great experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2017
Great location! Lots of attractions and honky-tonks just steps from the front door.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Close to everything! Concierge staff was great

Posted Feb 7, 2017
Pros: Location, comfort, Staff
Very nice hotel and staff. Great location and close to everything. Starbucks inside the hotel was awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay in downtown Nashville!

Posted Feb 6, 2017
We usually stay in downtown Nashville 2-4 times a year. We always book here and have never been disappointed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great downtown hotel; parking is a challenge.

Posted Feb 6, 2017
Cons: The valet should actually work the line they set up in the street. There should be clearer sign and instructions regarding self parking.
Great hotel but challenges if you have a car. Unless you use valet parking, checking in will be a disaster. Even then, no one was working the valet line set up with cones on the street. Then if you try to self park, the parking for the hotel is shared with the Public Library and not marked for the hotel. The fourth floor parking crossover is a nice feature; however, it's currently masked by a construction zone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017
Great location and very comfortable with a Starbucks on site, what more could you ask for.
4 out of 5
Recommended
for Everyone
by A verified traveler from kingsport TN

Grand 3 day mini vacation

Posted Jan 26, 2017
Very upscale.Close to major attractions & interstate
4 out of 5
Recommended
for Everyone
by A verified traveler from RED BANK N.J

IT LACKED THINGS IMPORTANT TO ME.

Posted Jan 11, 2017
Pros: Location,location location.
Cons: Availability of getting coffee late at night.
Location: BROADWAY AND THE NIGHT LIFE WAS LESS THAN THREE BLOCKS AWAY.
The only way you could get a cup of coffee after 10:00pm was room service .there was no KEURIG coffee machine in the room or a restaurant open where one could purchase a cup of coffee after 10:00pm. The location was excellent the staff was pleasant.