Business hotel in the heart of downtown Nashville.
Posted Oct 8, 2016
Walking into the lobby, you'll be impressed and optomistic; it's imposing, hip and visually attractive. Cool bar steps from the front door. Courteous staff, quick check in. However, once you step into the elevator and arrive at your floor, things become somewhat less impressive. Stayed in a suite on the seventh floor. Worn carpeting, walls in need of repainting. Stains on the bathroom door. None of these issues are deal-breakers, but there was one problem we could not overlook.
There is - apparently - a SERIOUS lack of soundproofing between the rooms. We were awakened at 6am to the sounds of explosive flatulence in the room next door. I mean, the kind of unmistakable sounds that cause you to physically recoil, leap out of bed and evacuate into the adjoining sitting area where you sit horrified that you paid over $600 (including tax) for this experience. For the money, it was not on par with other hotels we've stayed in at this price point. The hotel appears to be a construction from the 60's or 70's and it's time to upgrade the rooms if they intend to keep rates at this level.
Not quite fair to the hotel staff, who are powerless to address this issue and reflect a higher level of quality.
Comment from Hotel Management
Oct 10, 2016 by Dan Deaver, Hotel Management
Dear Nashville Newbi,
While we are pleased to hear that our associates were courteous throughout your stay, we are displeased to know that your experience with us was not up to par. It is our goal to leave each guest with only positive and lasting memories. We greatly appreciate your feedback in regards to the noise issue that you experienced. It is our sincere hope that we may have the chance to welcome you back in the future!