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Reviews of Sleep Inn Nashville Downtown Opryland Area

2.5 out of 5
Sleep Inn Nashville Downtown Opryland Area
3200 Dickerson Pike, Nashville, TN

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 1000 reviews" "
Rating 8 - Good. 411 out of 1000 reviews" "
Rating 6 - Okay. 203 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Teresa

Bathrooms in the lobby were out of order…faucet in the room leaks
Stayed 2 nights in Apr 2024

8/10 Good

Nenad

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Mar 2024

6/10 Okay

Nenad

Traveled with family
Ok
Stayed 1 night in Mar 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk guys were helpful and nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Gloria Word

Liked: Cleanliness, staff & service, property conditions & facilities
When visiting Nashville, this Sleep Inn is our halfway stop to the Gulf of Mexico. The price is great! The place is right off I-65 and so convenient for on and off. Plus, the drive to downtown Nashville (Broadway and specifically Printer’s Alley) is a breeze. Breakfast is good, but set your alarm for 6 am or it will be gone. The beds are very comfortable and the room is clean and complete with microwave, frig and coffee. The staff is diligent in making one’s stay a delight.
Stayed 1 night in Mar 2024

8/10 Good

johann

Liked: Cleanliness, staff & service
Disliked: Amenities
Was clean, however, dated
Stayed 1 night in Feb 2024

6/10 Okay

Jodi

Traveled with family
Convenient in that it’s right off the highway, but seemed a sketchy part of town.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not recommended
Room was clean, and is so old that it had a vintage feel. Sadly it is in rough shape. Doors are scratched, everything feels dark and small. The desk staff was extremely rude. The only extras we asked for were a large trash bag so we could clean up the pizza boxes, etc from our dinner rather than leaving them for the staff, and a plunger because the toilet was taking forever to drain. When my husband returned the plunger after doing the maintenance himself the clerk snapped at him to put it back where he found it (she'd handed it to him). The man who checked us in last night was professional, if not friendly.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
3/5 stars
We unfortunately will not be returning to this hotel again. The location, although convenient was short of convenient in all other areas. The turn in is extremely sharp and has a massive speed bump not even six feet into the turn. Hold on to your grandma's dentures, this one is a woozy. Then, expect to wait at the counter for 10-15 minutes behind other patrons as staff laugh and joke with each other behind the closed doors, even after the bell has been rung several times. The breakfast from 6-9 is pitiful. The only warm thing you can have is a stale bagel you placed in the toaster and the things in the fridge, including the yogurt need to be examined closely to ensure it hasn't expired. We came for the weekend, and it was evident there is usually at least fruit, but the basket was empty all three mornings.
Stayed 2 nights in Dec 2023

8/10 Good

Xiao Feng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
So loud. Obnoxious traffic is constant nearby and seems to project clearly into the room. The people staying there were some of the worst I’ve encountered in a while, so you’re sharing your stay with some inconsiderate types more than likely. Cleanliness was fine. Not the most modern place, but not bad if you get in cheap I suppose. Hard pass from me on a future visit
Stayed 2 nights in Nov 2023

4/10 Poor

Melody

Traveled with partner
Disliked: Amenities
This property wasn't as described. The tv was the size of a computer monitor and was everything as very outdated. The breakfast was also terrible and not replenished. Would not stay again.
Stayed 2 nights in Sep 2023

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pool closed after labor day!
Fairly clean and comfortable. Only bad thing, I booked expecting a pool to keep kids busy. But the page forget to tell you the pool closes after Labor Day. So I might have chose a cheaper hotel due to the 1 amenity I wanted they weren't offering. Breakfast was simple no extras bagel cereal and a waffle maker.
Stayed 2 nights in Sep 2023

8/10 Good

leslie

Business traveler
Liked: Cleanliness, staff & service
I know they are redoing the driveway, but it's rough...otherwise, A-OK stay
Stayed 1 night in Aug 2023

8/10 Good

David

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Lynette

Liked: Cleanliness, staff & service, room comfort
Friendly place to stay.
This was a very convenient location for this trip. Breakfast very basic waffle, yogurt, cereal. All the staff was very friendly. Needs some updating but overall good.
Stayed 4 nights in Jul 2023

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
I arrived around 10pm, where I was sitting in my car talking on the phone when someone comes up to me in the parking lot asking me if I was staying at that hotel, what was my room number and what was my name. They had no hotel insignias on any of their clothing, wearing all black, and it felt super sketchy. I was straight up rude to them, and refused to give them any information. At which point they walked into the hotel and after a moment, wrapped up my call, and went into the hotel. This person was indeed the front desk clerk, who was checking if I was supposed to be there or not. I apologized for being rude, but told them, that was very sketchy thing to do. In retrospect, it seems like a risk for the clerk. After checking in, the room has the same bedding as the other Sleep Inn I has stayed in for 2 nights prior. The room smelled like nothing. I know that sounds weird, but not dirty, not stale, not fresh, not like any cleaning agents. Neutral. The actual state of the room, walls, celing, etc... felt like it was 30 years old and in need of updating. And then for breakfast the next morning (arrived @ 8:30AM) was this tiny space the same size as my room with yogurt and cereal, the only hot food was a waffle maker, and toast. no eggs, sausage, fruit, bacon, or anything else. The OJ tasted like cleaner, I would give the Murfreesboro Sleep Inn a 4.5 stars, this location comes in at a 3. If the bedding wasn't the same, it feels like 2 completely different chains.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Jun 2023

8/10 Good

ELAINE

Liked: Staff & service, room comfort
Great customer service. Room chair was quite stained on the arms. Room had been maintained but ready for a facelift
Stayed 2 nights in Jun 2023

10/10 Excellent

Tanja

Good location. Nice people. Clean.
Stayed 5 nights in Jun 2023

2/10 Terrible

Trace

Stayed 1 night in May 2023

6/10 Okay

Deborah

Stayed 3 nights in May 2023

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Jon

Liked: Cleanliness, staff & service, room comfort
Convenient location.. really easy to get around. Only issue we had, were loud “neighbors” kept us awake until late
Stayed 3 nights in Apr 2023

10/10 Excellent

Heath

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite Staff, Clean Facility
The front desk person was very professional and friendly. He was very helpful. The facility was a little older, but very clean and maintained. The rooms were very clean and comfortable and the beds were very comfortable. We will stay here again if we are in Nashville. A nice place and a good value. Close to restaurants of all types and thye had a nice breakfast.
Stayed 1 night in Apr 2023

6/10 Okay

Jeremy

.
Stayed 1 night in Apr 2023

4/10 Poor

Allen

Disliked: Staff & service, property conditions & facilities
Look elsewhere
The paint in the bathroom area was bubbles up and peeling away for the wall for a majority of the toilet and shower area. The shower door didn’t seal so was was able to get on the bathroom floor. The carpet was fraying and coming apart fro where it joined to the bathroom floor. We were in room 119
Stayed 1 night in Apr 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Karen

Stayed 2 nights in Mar 2023

2/10 Terrible

Paul

Stayed 1 night in Mar 2023

10/10 Excellent

sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and quiet. Very pleasant staff. Super friendly.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Kirk

Liked: Property conditions & facilities
Stayed 1 night in Dec 2022

4/10 Poor

Dan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2022
Response from FD on Dec 13, 2022
Thank you for your response

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great. I never felt unsafe, or that my vehicle was at risk. However… 1 mile One Direction was a nice part of town and 1 mile. The other direction was bars on the windows. I would probably travel to pick a dining location if it was after dark.
Stayed 2 nights in Oct 2022
Response from FD on Dec 13, 2022
Thank you for your response

6/10 Okay

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night. Was clean and served the purpose.
Stayed 1 night in Oct 2022

10/10 Excellent

William, Sarnia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure stayed one night. Arrived late, left early. Just needed a good place to rest head.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean. Staff was friendly.
Stayed 1 night in Aug 2022

8/10 Good

patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a good price and was basically clean, the bed was comfortable. The bathroom light was noisy.
Stayed 1 night in Aug 2022

8/10 Good

George

Stayed 2 nights in Aug 2022

6/10 Okay

Pete

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Not impressed never had milk for tea after they put breakfast stufc away at 9 the guy told me I can get milk at 7/11 thought yhat was rude
Stayed 2 nights in Jul 2022

6/10 Okay

Georgia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Julia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all kind, rooms were very clean. It’s a quick 15 minute Uber ride to downtown. Would definitely recommend and would stay again
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep inn
Everything went great , the hotel was exactly what we needed for the week we were there.
Stayed 5 nights in Jul 2022

2/10 Terrible

michael

Traveled with family
Disliked: Amenities, property conditions & facilities
We were not impressed with the outdated facility. The rooms seemed dirty due to the old carpets in them. The towels were very thin, low water pressure and a large chair placed in the middle of everything- a tripping hazard. We also would not call toast, bagels, cereal and coffee breakfast. For the cost, we got screwed and would appreciate a full refund.
Stayed 1 night in Jun 2022

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Jun 2022

4/10 Poor

Zavaan

Disliked: Property conditions & facilities
Breakfast was minimal but okay. Room was fine though walls seemed thin: I could hear the people in nearby rooms. My main concern is with the PARKING LOT. To exit the property, I had to navigate a steep hill onto a busy highway where traffic was descending a blind S curve. The hotel obviously (obvious because the gps map showed the alternate exit which did not exist in real life) used to have a different, safer driveway to use for exiting the driveway but they paved it over in favor of installing a pool.
Stayed 2 nights in Jun 2022

6/10 Okay

Gary M

Traveled with partner
Air freshener was very strong and musky.
Stayed 2 nights in Jun 2022

10/10 Excellent

Gretchen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Met our expectations.
Stayed 1 night in Jun 2022