Front of property

Reviews of Springfield Inn TN

2 out of 5
Springfield Inn TN
2001 Memorial Blvd, Springfield, TN

Reviews

6.4
Rating 10 - Excellent. 58 out of 244 reviews" "
Rating 8 - Good. 62 out of 244 reviews" "
Rating 6 - Okay. 34 out of 244 reviews" "
Rating 4 - Poor. 48 out of 244 reviews" "
Rating 2 - Terrible. 42 out of 244 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cynthia

Disliked: Staff & service, amenities, property conditions & facilities
When we got there to check in we realized the property was unacceptable to us. It is an extended stay property that changes the whole vibe of a hotel. We asked to cancel our reservation and was told we’d be charged anyway.
Stayed 1 night in Mar 2024

4/10 Poor

Patrick W

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom nasty need holes in wall fixed never cleaned room
Stayed 6 nights in Feb 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly very clean staff was truly amazing including the younger manager who was there to help with the check in very friendly will definitely stay again if in the area
Stayed 1 night in Feb 2024

2/10 Terrible

Djamel

Stayed 1 night in Feb 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Adrian, Madison

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Debra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I have about this property was the lack of hot water. Otherwise, great!!
Stayed 2 nights in Dec 2023

6/10 Okay

Alisha

Traveled with family
Room was not what I expected for the price. Not even a coffee pot in the room. They have smoking rooms but only list non smoking rooms. You pay ahead and then they charge you an additional fee as a deposit.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sean

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Parking easy
Stayed 2 nights in Nov 2023

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Great area that is convenient to nearby restaurants, stores, etc. But carpet was very dirty, wallpaper was peeling off the wall. Beds and pillows were uncomfortable.
Stayed 1 night in Nov 2023

8/10 Good

Edwin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
My stay at Springfield, Inn
It was not great, but it was not bad either. It was clean. The beds were nice and comfortable. No breakfast they advertised. They need to upgrade their bath towels and use some softener when they wash them. It is located near Lowe's, Wal-Mart and numerous Restaurants. I have no problem staying there again.
Stayed 1 night in Nov 2023

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Blankets were stained, patches on the walls, dirty carpet, dirty shower liner… never again
Stayed 2 nights in Oct 2023

4/10 Poor

Les

Liked: Cleanliness
Disliked: Property conditions & facilities
Very noisy outside and the AC unit as well. Lose laminate flooring between beds. Another guest was assigned same room and had to knock on the door to confirm.
Stayed 1 night in Oct 2023

8/10 Good

Rosemary, Ticonderago

Traveled with family and small children, Business traveler
The room next door made all kids of noise late at night , had to call the front desk to have my room cleaned mold in are shower head so didn’t get to shower at all
Stayed 3 nights in Oct 2023

6/10 Okay

Katharine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not feel comfortable with how check in went. the lobby felt cold and empty. When I checked in the attendant kept my cards for what felt like an uncomfortable length of time and the room had already been paid for so I did not understand why. The floor could have been cleaner.
Stayed 1 night in Oct 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Amy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
False advertising
They were under renovations. No pool. No continental breakfast, no daily maid service. No ice machines. The description did not match the reality. Bedding had burn holes in it in the non smoking rooms.
Stayed 7 nights in Aug 2023

2/10 Terrible

Chester

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When booked the site said pool and breakfast bar. No pool, no breakfast bar. Had a woman beating on our door at 2 am. Had the whole place under construction. Furniture out in the yard. If we thought we could have gotten another place to stay ... we would have. Unsafe, unclean, nothing they advertised. Our sheets were never changed in a week.The only thing we were given was clean towels. Thats it. They cater to long term stays. That should have been a warning.Never again. Pay a few bucks more and stay somewhere safe and clean.
Stayed 3 nights in Aug 2023

2/10 Terrible

Ignisius

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Goood staff but the rooms are dirty, smelly beddings That was a terrible stay

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
dirty dirty
very very nice staff. rooms were disgusting and i’m pretty sure we got one of the nicer ones.
Stayed 2 nights in Jul 2023

6/10 Okay

Gilbert

Stayed 1 night in Jul 2023

8/10 Good

Dossie

Stayed 1 night in Jul 2023

4/10 Poor

Brandon

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It is worth spending a few more bucks and staying at the holiday inn just down the street. The room did not look like it had been cleaned since Clinton was president. The sheets and pillows were stained, there was hair in the bed like the sheets had not been changed from the last guest. I ended up basically checking straight out. Would not recommend this hotel to anyone.
Stayed 1 night in Jun 2023

6/10 Okay

michael

Ceiling cracked and plaster falling down
Stayed 1 night in Jun 2023

10/10 Excellent

Gilbert

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Thomas

Disliked: Staff & service, property conditions & facilities
There is NO pool. There is NO breakfast. No toiletries or coffee in the rooms.

6/10 Okay

Timothy

Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Amanda

Traveled with partner
Liked: Staff & service
Great water pressure in room 209. Best shower ever.
Stayed 2 nights in May 2023

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No breakfast.
Springfield Inn is a dump. Everything is falling apart, towels and sheets are ratted, thin, and frayed. AC didn’t work well. Site says breakfast and shows pictures of breakfast, but there is none. Don’t stay here unless they’ve lowered their prices significantly.
Stayed 1 night in May 2023

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great service, dirty motel
The staff were awesome in working with me however the price did not reflect the condition of the room
Ceiling
Bed linens
Stayed 1 night in May 2023

4/10 Poor

Cameron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT GOOD
Smelt terrible. Like cigarettes and homeless people. Had a non-smoking king room. Was not worth $600 maybe $100. Carpet was disgusting with previous customers bobby pins and crumbs left all over the place. The smell lingered on my clothes was very happy to get home and wash everything. Would not recommend.
Stayed 2 nights in May 2023

4/10 Poor

LG.

Stayed 1 night in Apr 2023

2/10 Terrible

Ken

Stayed 1 night in Apr 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Tabatha

Traveled with family
Liked: Staff & service
Disliked: Amenities
Upon making the reservation, I called regarding late check in. I was told it was fine, and when I arrived my reservation had been cancelled. They did have an available room. The room was tidy but in need of repairs. It was not sound proof by any means- very loud. There was also a $50 refundable fee for room damage coverage, however it did take 5 days to refund back to my form of payment. There was also not a breakfast as indicated there would be. Overall, I drove by this property when my trip brought me back through needing a night's stay.
Stayed 1 night in Mar 2023

2/10 Terrible

Jody

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was terribly dated and dirty. The room appreared to be dated in the eighties. The carpeting was dirty, there was what we believe to be animal hair in the beds. The sheets were moth eaten and had at least one cigarette burn hole in them. The pillows were flat and smelled like febreeze was sprayed on them. The pillow cases were yellowed. There was something stuck on the walls. The bathroom...I dont know where to start! The floor was dirty, the tub was supposed to be cream colored but was gray and dirty. The ceiling texturing was falling off both in the room and the bathroom. If it would not have been late and storming, we would not have stayed overnight here. My roommates would not even get under the covers of the bed, nor did we shower in that room. We left immediately in the morning, disgusted.
Stayed 1 night in Mar 2023

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Better cleanind
Bathrooms were not clean
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
We liked everything about our stay.No complaints.
Stayed 1 night in Mar 2023

4/10 Poor

Grace

It wasn't worth the money i paid for.
Stayed 1 night in Mar 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Many, OSHKOSH

Liked: Staff & service, property conditions & facilities
staff was great. was overbooked but staff accommodated my stay
Stayed 1 night in Mar 2023

2/10 Terrible

Leah

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The floor was filthy, the bedding was ragged with cigarette burns and stains. It was actually a horrible experience.
Stayed 1 night in Mar 2023

10/10 Excellent

Paul H

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

2/10 Terrible

young

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dungeon-feeling, not good. They charge a high dog fee plus tax, which is not disclosed on Expedia. I'd never pay that total price if I knew that ahead of time.
Stayed 1 night in Dec 2022

2/10 Terrible

Marcelina, Clarksville

Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom wasn't clean, my towels were dirty, my bed sheets had stains and hair on them. The toilet wouldn't flush (frozen). No cold water so I couldn't take a shower because the hot water was way too hot.

8/10 Good

JAndrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot better than what I had heard about the property

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Horrible room. Extremely dirty. Refrigerator didn’t work and was nasty. Only one light bulb in room.
Stayed 2 nights in Nov 2022

2/10 Terrible

JOSEPH

Traveled with family
Disliked: Staff & service, amenities
Terrible
Stayed 1 night in Oct 2022

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Very peaceful friendly employees I really enjoyed myself an plan to use the hotel for more trips
Stayed 1 night in Oct 2022

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022