Ratings based on 418 Verified Reviews

3.7 out of 5
71% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2017
Great stay! We loved downtown! It was close to everyone and everything. So very convenient!
Comment from Hotel Management
Apr 20, 2017 by General Manager, Hotel Management
Thank for choosing The Capitol Hotel Downtown Nashville for your stay. It’s our pleasure knowing you had an enjoyable stay and that our location was perfect for everything you wanted to do on your trip. I hope we will be your hotel of choice every time you visit Nashville. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2017
Great location, amazing breakfast. The Hotel looks a bit rundown on the outside, but the interior is fine.
Comment from Hotel Management
Apr 17, 2017 by General Manager, Hotel Management
Thank you for the positive feedback regarding your stay at The Capitol Hotel Downtown Nashville. We are so glad to read that you liked our breakfast offerings and convenient location. It was a pleasure to have you as our guest, and we hope to welcome you back soon. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from MN

PLEASANTLY SURPRISED AND HAPPY

Posted Apr 15, 2017
Pros: Friendly staff
Location: Endless options for music, food etc.
Never had stayed here, but very friendly staff: Jaimie (front desk) was very accommodating and kind. Valet staff was right there every time we were ready to go somewhere. Clean environment. Great employees here - made it worth it!
Comment from Hotel Management
Apr 16, 2017 by General Manager , Hotel Management
Thank you for your glowing review of the Capitol Hotel Downtown Nashville. We work hard to provide an outstanding experience, so we appreciate you letting us know we are doing just that. I will be sure to share your compliments with Jaimie for a job well done! We appreciate your feedback and hope be of service in future. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

GREAT PLACE, CLOSE TO ACTION

Posted Apr 14, 2017
Pros: BREAKFAST WAS GOOD. SERVICE TOO
GREAT STAY. GOOD LOCATION. STAFF HELPFUL. WALKING DISTANCE TO MOST HOT SPOTS
Comment from Hotel Management
Apr 15, 2017 by General Manager , Hotel Management
Bob, thank you for reviewing your stay at The Capitol Hotel Downtown Nashville. It's good to know you enjoyed your time with us and that our location close to various attractions of the city was perfect for your needs. It was a pleasure hosting you, and we look forward to welcoming you back soon! General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Omaha

Great hotel in downtown Nashville

Posted Apr 6, 2017
This hotel is excellent choice for those who want to stay downtown within walking distance to Broadway. Friendly staff, clean, safe hotel. Also cost about 50% less than the other hotels in same area.
Comment from Hotel Management
Apr 7, 2017 by General Manager, Hotel Management
Elizabeth, thank you for choosing to stay at The Capitol Hotel Downtown Nashville. We appreciate you highlighting the location of our hotel and our affordable pricing. We are glad you enjoyed your stay with us and hope you will come back soon. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Adirondack Coast

Nice hotel at a good rate

Posted Apr 2, 2017
Pros: The staff - always smiling and professional - thank you.
Cons: There is only one elevator and it seemed very, very slow while we were there.
Location: Visit downtown broadway or get on a tour around Nashville and go to the Grand Ole Opry. I would highly suggest putting Nashville on your bucket list!
This was our first time visiting Nashville - the capital is several blocks away from broadway but walkable with a slight incline coming back. Staff was extremely helpful and friendly. As a matter of fact - everyone in Nashville extremely friendly. We had a king size bed on the top floor which was a little small to our liking however, we weren't in our room that often so no worries there. I would definitely recommend the capital for those penny pinchers like me :)
Comment from Hotel Management
Apr 2, 2017 by General Manager, Hotel Management
Maggie, thank you for being our guest at the Capitol Hotel Downtown Nashville and for sharing your feedback! We are pleased you had a great stay and found us to be a good value. I have shared your comments with my team, as feedback such as yours helps us in enhancing our services. I hope we will be your hotel of choice every time you visit Nashville. Thanks again! General Manager
4 out of 5
by A verified traveler

Posted Mar 26, 2017 on Hotels
Comment from Hotel Management
Mar 28, 2017 by James, Hotel Management
Thank you for being our guest at The Capitol Hotel Downtown Nashville. We are glad you enjoyed your overall stay with us. We hope we will be your hotel of choice every time you visit Nashville. Thanks again! General Manager
4 out of 5
by Thomas

Posted Mar 25, 2017 on Hotels
Comment from Hotel Management
Mar 28, 2017 by James, Hotel Management
We appreciate you giving us a nice rating regarding your stay with us at The Capitol Hotel Downtown Nashville. We are glad you enjoyed your time with us. Please keep us in mind the next time your travels bring you back to Nashville. Hope to see you again soon! General Manager
3 out of 5
by Patricia

Nice but has issues

Posted Mar 24, 2017 on Hotels
No microwave, coffee maker didn't work, the staff did apologize and offer to fix but a little too late. The elevator could use some updates. This is very convenient for us and we like the location, have stayed here for the past 5 years but the cost is starting to get out of hand. I think there should be discounts for regulars.
Comment from Hotel Management
Mar 26, 2017 by James, Hotel Management
Patricia, thank you for your loyalty and choosing to stay at our hotel. We are pleased to know you enjoyed your overall stay and that our location was perfect for your needs. However, I am sorry for the issues you experienced during your stay and have shared your concerns with my maintenance team. It was a pleasure hosting you, and we hope to welcome you back soon! General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington state

Good Location

Posted Mar 19, 2017
Pros: We liked the exercise room, the free breakfast, friendliness of the staff, and the walking distance to downtown Nashville.
Cons: There was no room to walk to the bathroom when someone was in the desk chair. Elevator sounded like it was on its last legs.
Location: The hotel was about 7 blocks from the downtown music scene of Nashville, a fairly quick cab ride from the airport, so we didn't need a rental car.
The staff were exceptionally friendly, the breakfast had many tasty choices, both hot and cold, and it was open at 6 to get coffee. We used the exercise room every day, and spent most of the day enjoying the Nashville scene. When we returned to our room, it was always made up. The hotel looked like it had been renovated recently for updated décor.
Comment from Hotel Management
Mar 20, 2017 by General Manager, Hotel Management
Thank you so much for staying with us at The Capitol Hotel Downtown Nashville. I am thrilled to hear you loved our hotel so much. With our excellent location, friendly staff, and clean, well-appointed rooms, we believe our boutique hotel is an excellent choice for anyone visiting the area, and we are glad you agree! Please keep us in mind the next time your travels bring you back to Nashville. Hope to see you again soon! General Manager