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Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Guest reviews

3.8 out of 5 Good
989 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Map

Explore the area

Popular LocationTennessee State Capitol4 min walk
Popular LocationRyman Auditorium9 min walk
Popular LocationBridgestone Arena9 min walk
AirportNashville, TN (BNA-Nashville Intl.)15 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking

About this area

Nashville

Located in Nashville, The Capitol Hotel Downtown, Ascend Hotel Collection is in the city center and near a train station. Ryman Auditorium and Country Music Hall of Fame and Museum are cultural highlights, and some of the area's notable landmarks include Parthenon and Belle Meade Plantation. Looking to enjoy an event or a game? See what's going on at Bridgestone Arena or Nissan Stadium. Our guests appreciate the hotel's location for the sightseeing.
Visit our Nashville travel guide
View in a map
Popular Location

What's nearby

  • Tennessee State Capitol - 4 min walk
  • Ryman Auditorium - 9 min walk
  • Bridgestone Arena - 9 min walk
  • Johnny Cash Museum - 12 min walk
  • Riverfront Park - 14 min walk

Getting around

  • Nashville Riverfront Station - 14 min walk
  • AirportNashville Intl. Airport (BNA) - 15 min drive

Restaurants

  • Craft Bar and Bistro — 1 min walk
  • Puckett's Grocery — 5 min walk
  • Jeff Ruby's Steakhouse — 5 min walk
  • Rippy's Bar & Grill — 9 min walk
  • Tootsie's Orchid Lounge — 9 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

3-star Nashville hotel in Downtown Nashville, walk to Ryman Auditorium
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli, and valet parking. All 100 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find free WiFi and free local calls.
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Choice)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 18.00 per day
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian
  • Spanish

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 18.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

Can I cancel my reservation for free at The Capitol Hotel Downtown, Ascend Hotel Collection and receive a full refund?
Yes, The Capitol Hotel Downtown, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Capitol Hotel Downtown, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
Is The Capitol Hotel Downtown, Ascend Hotel Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Capitol Hotel Downtown, Ascend Hotel Collection?
Valet parking is available for USD 18.00 per day.
What time is check-in at The Capitol Hotel Downtown, Ascend Hotel Collection?
Check-in is from 3:00 PM–anytime.
What time is check-out at The Capitol Hotel Downtown, Ascend Hotel Collection?
Check-out is at 11 AM. Late check-out is available for USD 75.00 (subject to availability).
Where is The Capitol Hotel Downtown, Ascend Hotel Collection located?
Located in Downtown Nashville, this hotel is within a 10-minute walk of Tennessee State Capitol, Ryman Auditorium, and Bridgestone Arena. Country Music Hall of Fame and Museum and Nissan Stadium are also within 1 mi (2 km). Nashville Riverfront Station is 14 minutes by foot.
3.8
Good
989 reviews
5 - Excellent
266
4 - Good
410
3 - Okay
208
2 - Poor
77
1 - Terrible
28

4.1/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Angel was amazing! She was so helpful in the current climate. She was great!
Stayed 1 night in Jul 2020

3/5 Okay

Traveled with family
The rooms are very clean, but they open to the outside and the place appears run down until you get inside them. Parking is narrow and limited. Covid made breakfast pickup only and, despite their best efforts, it was sparse and cold when we grabbed from lobby.
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent customer service! Everyone was so nice and friendly!
Stayed 4 nights in Jul 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and very friendly. The location is very convenient. Its walking distance to downtown.
Stayed 2 nights in Jun 2020

2/5 Poor

Traveled with partner, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
I understand with COVID right now, things are changing; but, having to wait an hour for breakfast when we are told it will only take 10 min, they loose our order and than after replacing it 20 min later it was still taking over 40 min. After an hour I said screw it; we had places to be and I was completely over it by this time. I would suggest finding a new method, because what they were trying to do obviously wasn't working. Besides that, staff were friendly and room was to be expected.
Stayed 1 night in Jun 2020

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