Ratings based on 1,282 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

convient to gov offices

Posted Feb 6, 2016
good employees. cliff & raven tops. really no more needed
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2016
Pros: BEST aspect to hotel is convenience to downtown - walking distance.
Cons: Some hotel rooms are noisy. Bathrooms are old.
Bathrooms need update. Room was noisy. Easy access from interstate.
4 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

great place near downtown

Posted Jan 28, 2016
Pros: clean and good location
Cons: nothing
Location: 3 blocks from broadway and all the music,
Comfortable clean rooms near downtown and all the music and food and bars,
Comment from Hotel Management
Jan 29, 2016 by SL, GM, Hotel Management
Thank you Vicky! Your comments are much appreciated and glad that we meet your needs!
1 out of 5
by A verified traveler

Posted Jan 26, 2016
Pros: the locations
Cons: the people working
It wasn't a good experience. The people at the front desk made us feel as if we were a pain to them. Not polite or welcoming at all.
Comment from Hotel Management
Jan 30, 2016 by SL, GM, Hotel Management
Not sure what the specific circumstances were but that is not the perception we want to portray. My sincere apologies for not meeting your expectations..
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

In the heartland of comfort

Posted Jan 25, 2016
Me and my girlfriend thought we would make a stop in Nashville. We lucked out it was downtown, affordable, and most of all it was awesome.
Comment from Hotel Management
Jan 28, 2016 by SL, GM, Hotel Management
So glad you enjoyed yourselves Roman and appreciate you staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great for the price, friendly staff

Posted Jan 24, 2016
Greeted with great hospitality during the stay. Manager also checked in and made sure there was nothing else to be done. We experienced a rare large snowfall while visiting Nashville & the staff handled it well despite being short staffed because of difficulties with traveling. Overall, I will definitely visit again.
Comment from Hotel Management
Jan 24, 2016 by S. L, GM, Hotel Management
Thanks KRaeB! The snow was a lot more than we expected as driving was very hazardous. Appreciate you acknowledging our efforts to provide good service in spite of. We appreciate you staying with us and I hope you will return back under better weather conditions. Thanks again!
2 out of 5
by A verified traveler

Refurbished Old Facility

Posted Jan 18, 2016
The photos did the hotel more than justice. Lobby was nice. Staff was nice. Location was good. However, I did not read the details closely enough to see that this was not a "Hotel" in the sense that Hotels have interior corridors, and the security I associate with that.. When the elevator door opened and I stepped out onto an exterior "corridor" (balcony) I was surprised, and a little dismayed. I was travelling alone, and did not like that setup. Room was refurbished. Breakfast the next morning was less than you would expect. All for a price near $200.00. For just a little more money, I could have had a lot more hotel. Happy I was only booked there for one evening.
Comment from Hotel Management
Jan 22, 2016 by S.L. GM, Hotel Management
Thanks for the kind comments regarding the staff. Our property photos are online and reflective accurately of our structure. We are sorry that we did not meet your expectations however, you would not have found a better value in Nashville as the downtown rates during your stay were well over $300 excluding breakfast and parking which are free at our property. Keep in mind our hotel is a "boutique" concept which may not be familiar to some travelers. Either way we appreciate you at least giving us a try.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel downtown

Posted Jan 3, 2016
Everything was good Fid not like having to pay the hotel for parking with no other option
Comment from Hotel Management
Jan 6, 2016 by SL, GM, Hotel Management
Glad to know that your stay was good Patty. I do agree with your statement as to parking options for downtown as it's the reason that all of the Nashville properties are now charging for it. Wish we could do more to change that but it's now the norm in high profile cities. Thanks again for staying!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 1, 2016
We enjoyed our stay very much. The staff was attentive and helpful. I was concerned with noise when I realized that the rooms opened to the outside, but we had no problems. Our room was clean and comfortable. We never made it to breakfast but that was a nice plus. The location is perfect for walking to all the downtown hot spots!
Comment from Hotel Management
Jan 4, 2016 by SL, GM, Hotel Management
Thanks for posting your comment regarding your stay. We do offer a great value for a now expensive city. Also, I appreciate the comment regarding the staff service. Thank you so much!
3 out of 5
by A verified traveler from Atlanta

Close to major bars like Honky Tonk, Stage

Posted Dec 28, 2015
Cons: Room could be little spacious
Location: Have Food in Italian Pizza Kitchen that is very near and roam around the bars in 4th Avenue
Room has some wet smell which was uncomforable
Comment from Hotel Management
Jan 6, 2016 by SL, GM, Hotel Management
Dhileep, Appreciate you staying with us. I agree that we could use a little more space and unfortunately we are limited by the original structure. We also apologize if there were any other issues you may have encountered.