I will say the hotel staff was extremely nice and helpful if I had a question. The property as a whole is beautiful but I was underwhelmed with the Coral Towers. I've traveled quite a few places and this is the most expensive hotel with the least nice room. It was decent but not worth the money in my opinion. Also, the air conditioning was broken for about two days during my stay (it was 90+ degrees there). All I got was a sorry left on the answering machine which is not acceptable for the cost of the room. But I suppose the price is more for the property as a whole instead of the room.
Comment from Hotel Management
Aug 24, 2016 by - Atlantis Management Team, Hotel Management
Hi Sha, Thank you for visiting Atlantis. We are pleased that you had great interactions with our staff and enjoyed our property, but are disappointed that not all of your experience was up to your standards. Atlantis has launched its first phase of a $20 million transformation at what is currently known as the Coral Towers. Once all renovations are complete, the hotel will re-open as The Corals Atlantis, a new modern hotel for the resort’s group, leisure, and casino guests. This initial phase of renovations is slated to be complete by spring 2017. During this initial renovation, some rooms, lobby, and guest amenities will remain opened and operational. Atlantis’ anticipated second phase of renovations will be a lobby transformation and new dining concept to begin in early 2017. The resort will share more details of the next phase in the coming months. We hope you will visit us again to see the finished product.