Ratings based on 1,393 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from MO

A perfect venue for fun and family

Posted Aug 31, 2015
A master's degree graduation present for my granddaughter. She could not have been more thrilled with all there was to do. The friendliness and helpfulness of the staff is unsurpassable. Fabulous food, she loves sushi. We walked SO much of the beautiful property. We kissed a dolphin! We were fortunate to have perfect weather our entire visit to Atlantis.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Very nice hotel

Posted Aug 31, 2015
The grounds are beautiful. All the hotels are walking distance from each other. We enjoyed the Marina Village the most. The scenery is beautiful. However, it would be helpful if the hotels were all inclusive. The food is very expensive. It would have also been helpful if the water park was left for tourists staying in Atantis. The slides were over populated with outside guests and the lines were ridiculous.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2015
Could be managed better. Room service needs to be reviewed/improved. Check-in was surprisingly sloppy.
Comment from EPC
Aug 30, 2015 by - Atlantis Management Team, EPC
Thank you for choosing Atlantis for your vacation and for sharing your feedback with us regarding check-in and room service. We will pass your feedback along to the appropriate teams so we can enhance the guest experience even more. We hope we have the opportunity to welcome you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelent

Posted Aug 26, 2015
Thank you for such beautiful memories that we brought, and excellent service! Xxxxxxxxxx xxxxxxxxx xxxxxxxxxx xxxxxxxxxxx thank you!
Comment from EPC
Aug 30, 2015 by - Atlantis Management Team, EPC
Thank you for choosing Atlantis for your vacation and for sharing this positive feedback with us! We can't wait to welcome you back in the future to create even more amazing memories. Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Great trip, but pack snacks & bottled water!

Posted Aug 25, 2015
Beautiful facility, staff was always helpful. Only complaint was the food...VERY expensive and not that great. I expected the food to be better. Also we found at least 1 or 2 restaurants to be closed each day. Breakfast at Seagrapes was excellent, about $30/person but was the best food we had during our stay! Pay the extra money to check a bag with bottled water and snacks. We did and it paid off big time! If I would go back, I would stay at The Beach or Coral Towers. Less money but still very nice and clean. These two were connected to the Royal Towers and you didn't have to walk outside and it wasn't that far to walk. However the Reef and Cove Beaches are the place to hang out for the day. Calm water and no one trying to sell you anything!
Comment from EPC
Aug 30, 2015 by - Atlantis Management Team, EPC
Hi Allie - We're so glad you enjoyed your vacation at Atlantis and all of the beautiful amenities! Thank you also for sharing your feedback with us. For your next visit to Atlantis, you may want to explore purchasing a Dining Plan which includes a full breakfast and dinner daily for a fixed price, designed to provide a more-inclusive dining experience for guests. In addition, we also offer affordable outlets such as Quiznos, Starbucks, Johnny Rockets and Marina Pizzeria if you didn't have a chance to visit any of these locations. Thank you again and we look forward to welcoming you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Paradise in Bahamas

Posted Aug 25, 2015
Beautiful Property....pricey food and excursions ..... Wonderful family experience ...... Paradise!!!!
Comment from EPC
Aug 30, 2015 by - Atlantis Management Team, EPC
Thank you for staying at Atlantis and we are so glad you and your family enjoyed your vacation! For your next trip with us, be sure to explore our various dining plans. Atlantis’ Dining Plans include a full breakfast and dinner daily, designed to provide a more-inclusive dining experience for guests. We thank you again and look forward to seeing you back in paradise!
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Posted Aug 23, 2015
Overall we has a great time, food was good, we enjoy the quarter park every day, food was accessible in price and in distance love the fact that they had a lot of little restaurants. They have an amazing aquarium Big selection of species. The beach was close enough We definitely will come back. :)
Comment from EPC
Aug 30, 2015 by - Atlantis Management Team, EPC
Hi Brenda - Thank you for choosing Atlantis for your vacation destination! We're so glad you enjoyed our amazing water park, Aquaventure, your dining experiences, and our open-air marine habitat, The Dig. You are right - The Dig is home to more than 250 marine species and you can spend hours enjoying the view! We are looking forward to welcoming you back to Atlantis soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Posted Aug 23, 2015
Had to switch rooms 3 times due to booking issues made by the hotel and front desk staff was less then helpful. The hotel grounds are beautiful and most of the staff was cheerful and helpful. Recommend it for a one time visit.
Comment from Hotel Management
Aug 27, 2015 by - Atlantis Management Team, Hotel Management
Hi Josh - Thank you for choosing Atlantis for your vacation and we are so glad that you enjoyed the Atlantis grounds! With our 141-acre water park, marine habitats, pools, and beaches, there is definitely a lot to enjoy! We also appreciate your patience and understanding with any room changes. We do hope to welcome you back again for a future visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairfax, VA

Good sized room, nice view, close to attractions

Posted Aug 22, 2015
Pros: The grande aesthetic, the aquariums, the food, the view, and the accessibility to attractions.
Cons: The odorous bathroom water and the speed of service by the staff (AKA check in, the food lines at the water park, and room service.)
Location: The hotel was walking distance to the water parks and other hotels and their attractions. It was also a short walk to the beach.
Great food, nice staff, good entertainment. The room was spacious and offered a nice view of the harbor. The breakfast buffet was slightly expensive but the food it offered was delicious. It was a short walk to the water rides, beaches, and other towers on the island. The staff and locals were very helpful when it came to getting around and going to the down town area. A complaint that we had was that the toilet water had an unpleasant odor to it, which filled up the room one day. We had to open the balcony doors to let it air out. Also we wish that the service was a little faster (We had to wait a long time in lines for almost everything) Other than that, overall it was a pleasant experience.
Comment from EPC
Aug 30, 2015 by - Atlantis Management Team, EPC
Hi Ger - Thank you for choosing Atlantis for your vacation and we are so glad you enjoyed the food, staff, and world-class entertainment Atlantis offers! We are also glad you enjoyed the quick access to the water park, beaches, and more. There's nothing better than having a white-sand beach or relaxing pool just steps away from your room! We thank you for your additional feedback regarding your room and will be sure to share this with our Housekeeping team. We thank you again for being our guest and look forward to seeing you back in paradise!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2015
We went for our honeymoon and it was perfect! The staff was extremely friendly, the room was great and we had a lot to f things to do. It is a little more expensive but completely worth it!
Comment from EPC
Aug 30, 2015 by - Atlantis Management Team, EPC
Congratulations and thank you for choosing Atlantis as the place to celebrate your honeymoon! It was a pleasure having you and we are thrilled that you enjoyed your interactions with our staff and the endless activities Atlantis offers. We hope to welcome you back for many celebrations to come!