Posted Jan 4, 2015
When we arrived, the staff was very welcoming and got us right into the unit. However, as our stay continued, it got progressively worse. Our washer/dryer combo was broken. They came to fix it but it still did not work. We had awful patio furniture and none for the balconies. We continually found ants all over the unit, even when we ensured no food was left out and all surfaces were clean. We had utensils for a barbecue that we did not have but the other units did. There was only one bar on the property and it had no public facilities. The 'private beach' was extremely small with very little real estate to share with the other tenants. After closer inspection, the furniture throughout the unit was damaged is some way (some of the support rods were missing), there was no fixtures in the shower to support soap and shampoo, we had to lay them on the floor of the shower, lights began burning out after the first day and we ran out toilet paper after the second day.
This is clearly a residential complex that was converted to a resort. The evidence of this was the card access to the room and even then, we were locked out because the card stopped working after 5 days. When we went to get another set, they said the 'system was down' but ironically, they were able to access through a 'master' card.
If these units came available to buy, this would not be a bad decision as all the items stated above are easy fixes. But for a 'resort' affiliate, I would not recommend staying here.