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Reviews of Land Shark Coco Plum Resort

2 out of 5
Land Shark Coco Plum Resort
West Bay Street, Cable Beach, Nassau, New Providence

Reviews

3.4
Rating 10 - Excellent. 6 out of 221 reviews" "
Rating 8 - Good. 10 out of 221 reviews" "
Rating 6 - Okay. 29 out of 221 reviews" "
Rating 4 - Poor. 53 out of 221 reviews" "
Rating 2 - Terrible. 123 out of 221 reviews" "

4.0/10

Cleanliness

4.6/10

Staff & service

3.4/10

Amenities

3.4/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Teryle

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to have my money back on the hotel, rooms where horrible, the hotel lied to Expedia, this hotel where the Bahamian social workers send their clients. Also there a bar in the middle that stay open late, you can smell marijuana coming from inside
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveler

Stayed 4 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived soon after I booked and there was nobody at the office to open the rooms for me. After waiting about 2 hours and talking with every employee to try to contact the managers/owners of the place, there was no success Regardless of that unpleasent experience, the price looked very dirty, and over crowded
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a reservation for jun 20. At 10 pm nobody in the recepción. Some guest stayed that the lady in the lobby leave the hotel at 8pm. I lost my reservation and sleep in the car
Stayed 1 night in Jun 2021

6/10 Okay

Harry

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from MJ on May 31, 2021
Thank you for your feedback. We well continue to work towards improving our product so that our guest experience is enhanced.

2/10 Terrible

LECLERC

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i'm not going to recommended no one to this hotel
Stayed 1 night in May 2021
Response from Ms. J on May 26, 2021
We are sorry that your experience was not to your standard. We will continue to work with our team and management to rectify all concerns and work towards better customer service.

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2020
Response from Reservation Dept on Jan 4, 2021
Hello Valued Client, Thank you for your review. We are so happy that you enjoyed your stay with us and would love to welcome you back again!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not even a hotel
I have spent more than 30 minutes looking around for the place, no signs with the name .. anything, the taxi driver figure out after talking to locals. Then I stayed at the front desk for 30 minutes more and no one showed up.
Stayed 1 night in Nov 2020
Response from Reservation Dept on Nov 30, 2020
Hello, Thank you for your feedback. We do apologize that you had a difficult time finding the hotel and that the front desk agents were unavailable to meet you. Due to the curfew set in place, there is a limited-time set for check-ins. This information should have been communicated to you by your booking agent. We do apologize for any inconvenience that this may have caused.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room doesn't look like the ad. T.v. is very small and not working properly. Room is clean but very very small
Stayed 1 night in Feb 2020
Response from LANDSHARK on Apr 2, 2020
Hi thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the facilities.

10/10 Excellent

Will, Gimli, Manitoba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I has a nice stay. Comfy bed.:) The room was a room with a nice beach view.
Stayed 2 nights in Feb 2020
Response from LANDSHARK HOTEL on Apr 2, 2020
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a disgusting dirty disaster.
This place is a disgusting dirty disaster. Room looked like no one had been in it for months. Bar is Crazy loud until 2:00 am. Had to walk all around o find someone to open the office in the middle of the day. No towels given, no trash can in the room at all. water barley came out of the shower
Stayed 1 night in Jan 2020
Response from LANDSHARK on Apr 2, 2020
Hi thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the facilities.

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
o no no thank you
Unfortunately I will never stay at this hotel again, every day we needed to ask them to give us more toilet paper and towels and nothing would ever be done without us asking for it to be done. The receptionist was always on the phone and the reception area with always locked, rarely with anyone ever excited to help us. The sink was broken the bathroom toilet did not work well and they put plastic sheets on our bed. I will literally never recommend this place nor will I ever visit it ever again. They need to make a huge change if they ever want better reviews. The only thing good about that place was the bar that was kind of a pop up… However it was blasting till 5 AM every night so if you want to stay somewhere that’s quiet, definitely do not go here
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2019

2/10 Terrible

RODDY

Disliked: Staff & service
Total garbage, no work, no tv , I rather have stayed over night on the floor at the airport
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called them letting them know that my flight was delayed and to hold my room. They didn’t, and I didn’t have a room when I arrived. I had to find another hostel to stay in a 1 in the morning. I want a full refund and compensation for my troubles!
Stayed 1 night in Dec 2019

2/10 Terrible

Lucas, Miami

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really dirty. Shower was barely working. Shower did not even have shampoo. Really sketchy place and super expensive place for the quality received. I have traveled around the world and this is probably the worst hotel I have ever been to
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2019

4/10 Poor

Adriel, Nassau

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
If you're a spring breaker looking for a cheap hotel to sleep in after partying, this place is for you. Otherwise don't bother. No wifi, no guest parking, there 3 days and room not cleaned once.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Tammie, Toronto Canada

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst places I have ever seen. I had low expectations but it was much worse than I thought it would be. Last minute option but will never stay here again.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Stayed 21 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 10 nights in May 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bahamas Resort
The room was nice. Enjoyed having a place to get a few hours of sleep after I arrived in the country before my flight to San Andros.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pictures were way off. Maybe computer generated?
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, not safe, not professional and I requested refund because I was barely there for a minute and I had purchase the insurance and the denied me and not getting a refund so it’s bad on hotel and Expedia Part.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclean, bad location ,no hot water, shower flooded
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Disliked: Amenities
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

2/10 Terrible

Suzette

Disliked: Cleanliness, property conditions & facilities, room comfort
It wasn’t what any pictures looked like. You literally were just sleeping on a box spring mattress and the tv worked but the volume did not. There was false advertsiting about having an airport shuttle because that was a complete lie!
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Raggedy dive! Needs renovation. No remote for .t.v. Room stunk. Pathetic lodging!!!
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can't even find the hotel.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
This property may have potential but it is in need of a complete renovation. No WIFI was available. No hot water was available. Office said phones were not working. I had a friend staying in a separate room and she needed to change rooms three times as her room had no water.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump....for prostitues dont go there you will regret it. The bed sheets are dirty the water didnt work the staff is mean and undriendly really dont go
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst motel I have ever stayed at. Someone opened my room twice last night while I was trying to sleep. Rhe tv didnt work. Lady at front desk did not give me any towels for the room. The room was not up to standards. I would have been more comfy sleeping in my rental car.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Marsha

Liked: Staff & service
Never again
The pictures on the site do not match what the hotel really looks like. No Wi-Fi as the site said they had. Toilet and shower dripped all night. Itchy blankets. Lights by the bed didn't work. No lights in the hall outside the room. Door handle to our room wouldn't have kept a child out let alone anyone who might have tried to break in. Service was good. Very nice employees. Not worth more than $70 - $80 a night. Wouldn't recommend nor would I rebook this place again.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

D, London

Liked: Cleanliness, staff & service, room comfort
Rustic wood wall shows how very unspoilt the place is. Value for money
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Comfortable bed and cozy environment
Stayed 1 night in Aug 2018

6/10 Okay

Chris, Starkville, MS

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Great local Bahamian character, convenient location for airport layover and access to Cable Beach. Mattresses were very old and inadequate and street noise didn't allow for a restful night.
Stayed 1 night in Jul 2018

4/10 Poor

Cassie, Covington, IN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This motel is a place to sleep. Sometimes we got clean towels, sheets and toilet paper sometimes we had to go get them. The light bulb burned out in our room (the main/only light in the room) several days before the end of the stay. This was brought to their attention but never fixed. It was an inexpensive, quiet place to stay and staff was very nice. There are NO extras. There is no coffee pot.
Stayed 7 nights in Jul 2018

2/10 Terrible

Deborah, West Palm Beach

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not clean, plumbing was bad no water .
The location was great , accessible to plublic transportation and restaurants. The price was too high for that type of facility.
Stayed 4 nights in May 2018