Ratings based on 2,445 Verified Reviews

4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from m

it's alright

Posted Jun 12, 2017
Recently stayed there for four nights with two girlfriends. The room was big enough for three. Five minutes walk to Atlantis and stay included the use of the Atlantis facilities (which is nice) if you are looking for beach front this is not the place for you. It's probably a 15 min walk. There's is a pool/bar, The bar tenders are very nice. Mike and Jammal.
Comment from Hotel Management
Jun 12, 2017 by RRA, Hotel Management
Thank You! Traveller for your candid review of Comfort Suites Paradise Island. We are glad that you enjoyed your stay with us and we look forward to hosting you on your return trip to Paradise. Have A 'Suite' Day, Rhonda Armstrong Comfort Suites Paradise Island
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 10, 2017
Pros: It was very close to Atlantis and we could use all there amenities and beaches. Also very close to lots of places to eat
Cons: A few of the hotel front desk ladies could have been a little nicer.
Had a great time. Had a couple of issues with our room but the maintenance staff were there within minutes of our phone call to fix the problem. Also housekeeping were very efficient and extra helpful
Comment from Hotel Management
Jun 12, 2017 by RRA, Hotel Management
Dear Guest, Thank you for being candid about your recent stay at Comfort Suites Paradise Island. We are happy to hear that you enjoyed your stay with us. We apologize for failing to meet your expectations in regards to your Front Desk experience. We have forwarded your comments to our Front Desk Manager to ensure that improvements are made in this area. Thank you again and we look forward to hosting you on your return trip to Paradise. Kindest Regards, Rhonda Armstrong Operations Coordinator Comfort Suites Paradise Island
5 out of 5
Recommended
for Everyone
by A verified traveler from danville pa

Absolutely perfect stay!!!

Posted Jun 7, 2017
My husband and I stayed at the comfort inn suites for the past three nights. We were welcomed by Joshua the bell man, who was the most welcoming, personable employee we have ever met!! He helped us store our luggage while they prepared our room and advised us on the local area. The main reason we chose this resort was because of the access to the Atlantis and all of the water activities! We were not disappointed!! All of the staff were pleasant and courteous. The buffet breakfast was perfect! If you are wondering if you should go, GO!!!!!
Comment from Hotel Management
Jun 9, 2017 by RRA, Hotel Management
Dear Shawn & Karen, We are happy to hear that you enjoyed your stay with us. It was our pleasure to serve you. We hope to see you again soon on your return trip to Paradise. Yours Truly, Rhonda Armstrong Operations Coordinator Comfort Suites Paradise Island
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Nice hotel close to Atlantis

Posted Jun 1, 2017
Beautiful experience. Close to shops beach and pools. Shuttle can take you to all the hotels. Access to all of Atlantis
Comment from Hotel Management
Jun 5, 2017 by RRA, Hotel Management
Dear Annetta, Thank you for your wonderful feedback which we will be using to ensure that our guests have a memorable and enjoyable stay. We are glad to hear that you enjoyed your vacation in Paradise and we look forward to hosting you again soon. Have A 'Suite' Day, Rhonda Armstrong Operations Coordinator Comfort Suites Paradise Island
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay!!

Posted May 31, 2017
Pros: Staff was very helpful and happy.
Location: This hotel is right next to Atlantis.
Room was big. Clean. Staff friendly. 10 Minute walk to beach. Close to shops, groceries and liquor store. The hotel also offers a free brkfst buffet in the morning. This comes in handy, because food/drinks in Bahamas is very costly.
Comment from Hotel Management
Jun 1, 2017 by RRA, Hotel Management
Greetings! from Comfort Suites Paradise Island. We are happy to hear that you enjoyed your vacation in paradise. We will continue to work at ensuring our guest’ stay is comfortable and memorable. We look forward to welcoming you back soon. Sincerely, Rhonda R. Armstrong Operations Coordinator Comfort Suites Paradise Island
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2017
Access to atlantis was a big plus! Staff was warm and friendly.
Comment from Hotel Management
Jun 1, 2017 by RRA, Hotel Management
Dear Guest, Greetings! from Comfort Suites Paradise Island. We are happy to hear that you enjoyed your vacation in paradise. We will continue to work at ensuring our guest’ stay is comfortable and memorable. We look forward to welcoming you back soon. Sincerely, Rhonda R. Armstrong Operations Coordinator Comfort Suites Paradise Island
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

Posted May 28, 2017
Great place to stay!! Good price!! Stayed there 5/20-5/27 2017 went with 12other people 8 children 13 years 10 9 steps from Atlantis!! Full access!! Included!!
Comment from Hotel Management
May 29, 2017 by RRA, Hotel Management
Dear David, We are glad to here that your enjoyed your stay with us. Our guest satisfaction is very import to us as we strive to make their stay as enjoyable and memorable as possible. We look forward to welcoming you on your return trip to Paradise! Yours truly, Rhonda Armstrong Operations Coordinator Comfort Suites Paradise Island
2 out of 5
by A verified traveler from boston ma

You get what you pay for

Posted May 28, 2017
We've stayed in this hotel twice now. I know it's a budget hotel and the access to Atlantis is great. However, with that being said I was not expecting a cockroach problem in three of our five rooms. Staff were pretty non Chalant about it which aggravated me even more. The beds-are firm. And I do mean FIRM!!! The free breakfast is a great perk that saves a lot of money but the set up is all wrong and I feel they lay it out that poorly to deter you from getting more or taking advantage of the breakfast all together. Instead of bacon there was corned beef and hash four out of the seven days. The maid service-they do not change the sheets throughout your stay. They do shake the sheets out but a tiny blood stain I got on the sheets remained in the same spot our entire length of stay. I will think twice about the budget choice and probably choose another hotel for more money next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston area

Hotel is great value

Posted May 28, 2017
Hotel provides full breakfast daily, and with the access to Atlantis, it represents one of excellent value. The hotel is clean, and staff is excellent. There are ample restaurants nearby to offset the expensive Atlantis restaurants. We used one of the Atlantis beaches daily and the water is breathtakingly clear and the sand is soft and almost powderly. Great, relaxing vacation.
Comment from Hotel Management
May 29, 2017 by RRA, Hotel Management
Dear Keith, Thank you for being candid regarding your stay with Comfort Suites Paradise Island. Your satisfaction is very important to us and we will be using your feedback to make any necessary improvements. We are glad that you enjoyed your vacation and we look forward to welcoming you on your return trip to Paradise. Yours truly, Rhonda Armstrong Operations Coordinator Comfort Suites Paradise Island
3 out of 5
Recommended
for Families
by A verified traveler from Long Island NY

Good Value Hit and Miss with staff

Posted May 27, 2017
Pros: Access to Atlantis
Cons: Front desk staff and the food.
Location: Atlantis, and easy access to Nassau
This hotel was good value especially for a family. The reviews I read before hand I think were not all hotel guest generated. This is a three star hotel not more. Five or four star hotels don't have broken shower rods, cracks in the pool, noisy air conditioners and mediocre food. About 50% of the staff was very friendly the other half not so much. The front desk staff were anything but friendly or helpful. You got what you paid for and that was an inexpensive room with access to Atlantis and all it had to offer. If I went back with just my wife I would stay somewhere else. With the family I would stay again.
Comment from Hotel Management
Jun 13, 2017 by RRA, Hotel Management
Dear Mike, Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your satisfaction is very important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We apologize for failing to meet your expectations in relation to our Customer Service. We will forward your comments to our Front Office Manager who will make certain that your experience is not repeated. Again we apologize and hope that you would select us as your hotel of choice on a return trip to Paradise. Yours truly, Rhonda R. Armstrong Operations Coordinator Comfort Suites Paradise Island