Ratings based on 668 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
76% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for families

Posted Aug 28, 2015
Had a great time, beautiful pool, great food excellent staff. Highly recommended
3 out of 5
Recommended
for Everyone
by A verified traveler from miami

Nice beach,poor food variety,poor service hotel

Posted Aug 28, 2015
Staff service poor,hotel needs renovations,buffet food poor for the price you pay for all inclusive plan.drinks not all included,rooms clean and confortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel-close to the beach!

Posted Aug 27, 2015
Pros: Everything!
Cons: Not Applicable
Location: The location was great for getting to the airport as well as other things to do!
It was a wonderful experience! We enjoyed everything about our beach vacation!
5 out of 5
Recommended
for Everyone
by A verified traveler from ok

Beautiful views

Posted Aug 26, 2015
Beautiful views from top floor, easy access to pools and beach. Plenty of attraction. Quick commute to airport and downtown naussau. Bus 10 takes you to fish fry and downtown easy pick up in front of hotel. Friendly staff, great food. Recommended is get the level package for exclusive beachside service and premium drink service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Deerfield Beach

Great ambiance right on the beach.

Posted Aug 24, 2015
Have stayed here before. Since my last stay they installed WiFi in the rooms and it works great. The Italian restaurant had small portions so this time I ate at the buffet. Great idea. The selection of food was excellent. My host, Jamal, gave me the VIP treatment. Will do it again.
2 out of 5
by A verified traveler from CA

The hotel is old.

Posted Aug 23, 2015
The buffets is very limited of foods. It's very strict about everything staying in here. The cocktail not goods. It's a long walk from room to the beach.
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Good stay

Posted Aug 23, 2015
My stay at Melia was good. The hotel needs some remodeling with visible areas throughout the hotel that need repair. The beach area is beautiful and I found the food to be good. This is not a 100% all inclusive property allowing other people in public areas. Overall I still would recommend this hotel.
2 out of 5
by A verified traveler from Washington, DC

Hotel appears nice on the beach

Posted Aug 21, 2015
Upon arrival to the hotel, i was very impressed. There was a long wait for check in, but it appeared that everyone had just arrived at the same time. When i enetered my room, i initially thought it was nice. When i looked in the bathroom, i was shocked to see mold and broken fixtures. The bed had split and missing pieces of wood on the footboard. I had to ask housekeeping numerous times for washcloths. We tried to go to all of the restaurants on the property, but you have to make your reservations for every night at check in. When we attempted to make the reservations, all of the places that sounded appealing were booked. So, we couldn't eat dinner on the property except one night. I wasnt upset since the food wasnt very good anyway. The food is very bland and has NO flavor. I was shocked considering its the carribean. We ate at a local restaurant, Twin Brothers, at the "Fish Fry". The food there is AMAZING!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel, close to beach.

Posted Aug 20, 2015
Pros: Everyone is friendly and very helpful. Food is excellent.
Cons: More umbrellas. Plus they need wash clothes we never received any, even when we asked for them.
Location: Not far from airport
Our only problem not enough umbrellas, if you did not get up early in the morning you would not get one. Only 6 umbrellas and some huts which are reserved for the Level guests. Must add more, sun is too hot.
3 out of 5
Recommended
for Couples
by A verified traveler from Southeastern Pa.

Beautiful beach

Posted Aug 20, 2015
Pros: Pools were nice, food was okay room and bed was nice.
Cons: Communication about activities, entertainment was below par compared to other resorts, deejay played same thing every day or night not engaging crowd
Nice hotel but they need more operational elevators. the closer your room was to the beach the farther you had to walk to get an elevator. Our room was six rooms off beachfront and we had to walk about 150 yards just to get to an elevator that didn't allow you access to the main dining room on the first floor.