Posted Aug 2, 2016 on Orbitz
First of all, I went off a recommendation from someone to stay here & it was the first AND last time I do that! There were 3 of us staying here: 2 adults & 1 child. 2 each of bath towels, hand towels & face towels were provided. We used 1 towel for the pool so I asked front desk staff, Michelle, for extra towels. And her reply was "weren't there towels in ur room?" I'm like, I paid good $ for a room and I can't get extra towels?! Wth, count them after if u want. I had to explain my towel situation & needs n she was very hesitant at first to fulfill my 2 towel request. At some point, she asked her daughter or assistant or asst daughter to look outside for the security guard (who she was gonna ask to get my 2 towels from towel heaven somewhere). And the daughter asst had nerve to ask ME if if seen the security guard and I looked at her in bewilderment. Anyhoo, no I didn't like this hotel or the front desk staff nor would I ever stay here again. Gurl bye!