This was our first and last stay at a Sandals
Posted Jan 12, 2017
Our stay was only OK (at best), not good or great; which was very disappointing considering the cost of the trip and the Sandals reputation. There were a number of things that really dissappointed us with our stay.
First off I will say we have stayed at 5 different all inclusive resorts in different locations, so we knew what to expect, and it did not meet expectations.
By far, the biggest upset was that we both only ate and drank at the resort and we both ended up with FOOD POISONING which ruined 2 days of our stay.
Beyond that, there were very few activities to do, the drinks were poorly made(not even mixed/shaken), restaurant service was very slow (average dinner took 1.5 hours for 2 of us), dirty dishes in the room were not replaced by the cleaning people, the bars smelled extremely bad of old spilled beer, the poolside bars were SWARMING with bees (no one could sit by the bars), the room service menu was a joke for the extra cost, I could go on but I will stop here.
The beach was nice, private island was nice, and food was good until we got food poisoning.
All in all, the service and experience is what I would have expected from an all inclusive that should cost half the price of what I paid to stay at Sandals. This is the most expensive all inclusive we stayed at, and it was by far the worst. I have never got food poisoning from any other all inclusive resort or international vacation.
I am shocked at how high their review rating is. BEWARE!!!