Ratings based on 690 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Beautiful hotel staffed by Amazing Friendly people

Posted May 30, 2017
Pros: The hotel was clean and comfortable but the Staff was the icing on the cake. They went above and beyond to ensure my stay was amazing.
Cons: I don't have any upgrades to mention.
Location: As I mentioned previously, my room at the Cove was far enough that we had privacy and total relaxation but close enough to engage in activities.
Our stay was short but incredible. The hotel property and accomodations were above and beyond our expectations. I travel often and I have to say the Atlantis Hotel was one of the nicest places I've stayed. Our room was at the Cove which was a great choice because we like a quieter atmosphere but there was plenty of action and things to do just a short walk to the Royal Tower. The rooms were clean and comfortable, and the Hotel Staff were amazing. My only mistake was not staying longer, but we will absolutely be back soon!
Comment from Hotel Management
Jun 5, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi John, Thanks for sharing your five-star review at The Cove! We couldn't be happier that you had an incredible stay with us and for those reading this review, The Cove is elegantly situated between Cove and Paradise Beaches creating the feeling of being cast away on a private, white-sand sanctuary. The ultra-luxury property was designed by architect Jeffrey Beers to bring high design together with the bluest ocean and mother of pearl hued sand. The result is an open air lobby that rises and sets with the day, an exclusive poolscape that gently skim the private beaches, stunning and sensual rooms and suites, a collection of unparalleled dining and shopping and purposeful service delivered with Bahamian warmth. We value your recommendation to other travelers and we do hope that your first visit to The Cove will not be your last.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2017
The hotel was beautiful and the beach and pool area were close and very nice as well.
Comment from Hotel Management
Jun 5, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi Expedia User, It was a pleasure welcoming you to The Cove! It sounds like you had an amazing time with us and we couldn't be happier that you enjoyed our adults-only ultra-pool as well as our three beautiful white-sand beaches (Atlantis Beach, Paradise Beach, and Cove Beach). Please know, Atlantis has announced a first-of-its-kind shared mission coalition to nurture the Bahamian creative and entrepreneurial community. “Come to Life” is the shared mission storytelling platform and a visual journey that provides an intimate peek into the spirit of the Bahamas through the soul of 15 Bahamian artists, musicians and designers. We encourage you to experience the new 60 second film on our website. We look forward to seeing you again soon on future trips.
4 out of 5
Recommended
for Everyone
by A verified traveler from Istanbul

Good choice

Posted May 27, 2017
We were happy with our overall experience. The room is nice and spacious with views. The only negative was that the extras are very expensive. The staff is friendly
Comment from Hotel Management
Jun 1, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi Engin, It was a pleasure welcoming you to The Cove! We are delighted that you had such a memorable time with us and it sounds like The Cove's ultra-luxurious accommodations were the perfect fit for your visit to paradise. Please know, Atlantis has announced a first-of-its-kind shared mission coalition to nurture the Bahamian creative and entrepreneurial community. “Come to Life” is the shared mission storytelling platform and a visual journey that provides an intimate peek into the spirit of the Bahamas through the soul of 15 Bahamian artists, musicians and designers. We encourage you to experience the new 60 second film on our website. See you back in paradise.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel with lots of things to do

Posted Apr 29, 2017
We loved the luxury of the Cove, at the Atlantis. There was so much to do and see! We will definitely come back!!!
Comment from Hotel Management
May 3, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi Expedia User, Thanks for choosing The Cove! We are excited to hear that you loved your time with us and it certainly sounds like you made the most of your time in paradise. For those reading this review, The Cove is elegantly situated between Cove and Paradise Beaches creating the feeling of being cast away on a private, white-sand sanctuary. The ultra-luxury property was designed by architect Jeffrey Beers to bring high design together with the bluest ocean and mother of pearl hued sand. The result is an open air lobby that rises and sets with the day, an exclusive poolscape that gently skim the private beaches, stunning and sensual rooms and suites, a collection of unparalleled dining and shopping and purposeful service delivered with Bahamian warmth. We can't wait to welcome you back to paradise on future vacations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gig Harbor, US.

Beautiful hotel.

Posted Apr 21, 2017
The hotel is very nice with spacious room and excellent water park. But the meal is very expensive.
Comment from Hotel Management
Apr 27, 2017 by - Atlantis Management Team, Hotel Management
Hi George, Thanks for staying at The Cove! We do appreciate your five-star review and it sounds like you made the most of your time with us. Did you have the chance to explore our various dining plans? Atlantis’ Dining Plans provide a full breakfast and dinner daily, designed to enhance guests’ dining experience. Plus children 11 years and under now eat free with a purchase of an adult dining plan. We look forward to seeing you again soon on future trips.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great stay

Posted Apr 16, 2017
Pros: Club Level, Pools, Marina
Excellent hotel, great staff, location, marina, pools
Comment from Hotel Management
Apr 21, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi JAC, It was our pleasure welcoming you to The Cove! We couldn't be happier that you had an excellent stay with us and it sounds like our staff took great care of you. We do value your five-star review and on your next trip, discover how curious the resident dolphins can be while you kayak among them in their habitat. Our bottlenose dolphins invite you to share their morning joy. See you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

It's big but fun!

Posted Apr 11, 2017
Exceptionally well run for facility of this size. Food and Beverages very expensive but that's life. Great family experience.
Comment from Hotel Management
Apr 17, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi zipster, Thanks for sharing your big fun at The Cove! It sounds like you had a family vacation to remember and Atlantis, Paradise Island evokes a time when the sea gave way to the sky, raising an amazing city into a destination like no other. For your next trip, you will have to join us for our all-new Discover Junkanoo experience, which is a fun, educational, and immersive experience of the greatest cultural event of the Bahamas. Guests of all ages are invited. See you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from columbia, mo

Nice rooms. Beach good.

Posted Apr 4, 2017
Loved the room and view. Room was spotlessly cleaned daily. Thankful for private cove beach, others got very crowded. Seashells on other side, but rough walking and waves. Nice to have choice. Atlantis is huge. Took awhile to figure out. Food was very good. We loved Mosaic breakfast buffet, and 77 West is a must. Both located at base of Cove. Casa D'Angelo was amazing in Royal Tower area. Do the dig and aquarium when there. Marina village was interesting to walk through.
Comment from Hotel Management
Apr 13, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi Kreed, Thanks for sharing your five-star experience at The Cove! It sounds like you loved the view from your room and clearly our staff made your time with us very memorable. Atlantis strives to provide a family-friendly destination filled with activities for guests of all ages, encompassing our water park Aquaventure, an open-air marine habitat, Dolphin Cay interaction and education facility, celebrity-chef dining, 3 white-sand beaches, a world-class casino and more! we value your recommendation to other travelers and do look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Beautiful hotel nice beach

Posted Mar 18, 2017
The Cove is beautiful but she is starting to show some age. The carpets need updated or a good clean. Food is only Average but the staff is great. Expect to drop some money here. You can't dodge spending. You are in their domain. It's a magical place.
Comment from Hotel Management
Mar 23, 2017 by -Atlantis Management Team, Hotel Management
Hi Expedia User, Thank you for taking the time to share your experience at Atlantis. We are happy to hear that you enjoyed meeting our friendly staff, but we are disappointed to hear that the meals you had were not up to Atlantis standards. We hope you come back and visit us soon.
1 out of 5
by A verified traveler

Horrible service!!

Posted Mar 17, 2017
Si msny rules. Never heard if customer service. Had to practically have bloid drawn to l5ay for a coffee
Comment from Hotel Management
Mar 23, 2017 by -The Cove Atlantis Management Team, Hotel Management
Hi Expedia User, Thank you for visiting Atlantis. We are disappointed to hear that you encountered issues with customer service, and we will share your comments with internal teams so we can continue to improve the guest experience. We hope you consider visiting us again in the near future.