Ratings based on 685 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel with lots of things to do

Posted Apr 29, 2017
We loved the luxury of the Cove, at the Atlantis. There was so much to do and see! We will definitely come back!!!
Comment from Hotel Management
May 3, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi Expedia User, Thanks for choosing The Cove! We are excited to hear that you loved your time with us and it certainly sounds like you made the most of your time in paradise. For those reading this review, The Cove is elegantly situated between Cove and Paradise Beaches creating the feeling of being cast away on a private, white-sand sanctuary. The ultra-luxury property was designed by architect Jeffrey Beers to bring high design together with the bluest ocean and mother of pearl hued sand. The result is an open air lobby that rises and sets with the day, an exclusive poolscape that gently skim the private beaches, stunning and sensual rooms and suites, a collection of unparalleled dining and shopping and purposeful service delivered with Bahamian warmth. We can't wait to welcome you back to paradise on future vacations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gig Harbor, US.

Beautiful hotel.

Posted Apr 21, 2017
The hotel is very nice with spacious room and excellent water park. But the meal is very expensive.
Comment from Hotel Management
Apr 27, 2017 by - Atlantis Management Team, Hotel Management
Hi George, Thanks for staying at The Cove! We do appreciate your five-star review and it sounds like you made the most of your time with us. Did you have the chance to explore our various dining plans? Atlantis’ Dining Plans provide a full breakfast and dinner daily, designed to enhance guests’ dining experience. Plus children 11 years and under now eat free with a purchase of an adult dining plan. We look forward to seeing you again soon on future trips.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great stay

Posted Apr 16, 2017
Pros: Club Level, Pools, Marina
Excellent hotel, great staff, location, marina, pools
Comment from Hotel Management
Apr 21, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi JAC, It was our pleasure welcoming you to The Cove! We couldn't be happier that you had an excellent stay with us and it sounds like our staff took great care of you. We do value your five-star review and on your next trip, discover how curious the resident dolphins can be while you kayak among them in their habitat. Our bottlenose dolphins invite you to share their morning joy. See you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

It's big but fun!

Posted Apr 11, 2017
Exceptionally well run for facility of this size. Food and Beverages very expensive but that's life. Great family experience.
Comment from Hotel Management
Apr 17, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi zipster, Thanks for sharing your big fun at The Cove! It sounds like you had a family vacation to remember and Atlantis, Paradise Island evokes a time when the sea gave way to the sky, raising an amazing city into a destination like no other. For your next trip, you will have to join us for our all-new Discover Junkanoo experience, which is a fun, educational, and immersive experience of the greatest cultural event of the Bahamas. Guests of all ages are invited. See you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from columbia, mo

Nice rooms. Beach good.

Posted Apr 4, 2017
Loved the room and view. Room was spotlessly cleaned daily. Thankful for private cove beach, others got very crowded. Seashells on other side, but rough walking and waves. Nice to have choice. Atlantis is huge. Took awhile to figure out. Food was very good. We loved Mosaic breakfast buffet, and 77 West is a must. Both located at base of Cove. Casa D'Angelo was amazing in Royal Tower area. Do the dig and aquarium when there. Marina village was interesting to walk through.
Comment from Hotel Management
Apr 13, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi Kreed, Thanks for sharing your five-star experience at The Cove! It sounds like you loved the view from your room and clearly our staff made your time with us very memorable. Atlantis strives to provide a family-friendly destination filled with activities for guests of all ages, encompassing our water park Aquaventure, an open-air marine habitat, Dolphin Cay interaction and education facility, celebrity-chef dining, 3 white-sand beaches, a world-class casino and more! we value your recommendation to other travelers and do look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Beautiful hotel nice beach

Posted Mar 18, 2017
The Cove is beautiful but she is starting to show some age. The carpets need updated or a good clean. Food is only Average but the staff is great. Expect to drop some money here. You can't dodge spending. You are in their domain. It's a magical place.
Comment from Hotel Management
Mar 23, 2017 by -Atlantis Management Team, Hotel Management
Hi Expedia User, Thank you for taking the time to share your experience at Atlantis. We are happy to hear that you enjoyed meeting our friendly staff, but we are disappointed to hear that the meals you had were not up to Atlantis standards. We hope you come back and visit us soon.
1 out of 5
by A verified traveler

Horrible service!!

Posted Mar 17, 2017
Si msny rules. Never heard if customer service. Had to practically have bloid drawn to l5ay for a coffee
Comment from Hotel Management
Mar 23, 2017 by -The Cove Atlantis Management Team, Hotel Management
Hi Expedia User, Thank you for visiting Atlantis. We are disappointed to hear that you encountered issues with customer service, and we will share your comments with internal teams so we can continue to improve the guest experience. We hope you consider visiting us again in the near future.
5 out of 5
Recommended
for Couples
by A verified traveler from The Villages, FL

Elegant get away

Posted Mar 14, 2017
Pros: Location, facilities, water access and fun
Cons: There was a persistent leak in one of the outside corridors that should've been taken care of
Location: We opted to stay right at the resort and had plenty to do including a dolphin encounter
We were looking for some down time and our stay was perfect - we could be as busy or laid-back as we wanted
Comment from Hotel Management
Mar 23, 2017 by -Atlantis Management Team, Hotel Management
Hi Tina, Thank you for visiting Atlantis. We are thrilled to hear that you enjoyed a perfect stay, and experienced many of our fantastic amenities. It sounds like your time at Dolphin Cay was a highlight of your visit with us. We appreciate your feedback regarding the leak you noticed in the hallway, and we will review the issue with our maintenance teams. We hope you will consider joining us on future trips.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel

Posted Mar 3, 2017
The Cove is a beautiful hotel in a gorgeous setting. The staff are beyond friendly and accommodating. Tons of accessible activities for those who want them and lots of great dining options.
Comment from Hotel Management
Mar 9, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi debbie, Thanks for sharing your five-star experience at The Cove! We couldn't be happier that you found our property to be so beautiful and it sounds like you were in excellent hands with our staff. For your next trip, Atlantis offers a rejuvenating experience for guests at Mandara Spa through a range of traditional European therapies and ancient Balinese healing treatments that invigorate the body and spirit. We hope you will consider this for your next visit to paradise.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

It was an amazing hotel, super clean, well kept

Posted Feb 21, 2017
Pros: Very clean hotel, quiet, tranquil and very comfortable beds.
Cons: It would be nice if they had more people serving and offering drinks on the beach instead of 2 hour intervals, and they need volleyball courts.
Location: Plenty of restaurants, food and ice cream places. Night time Casino for adults. For kids, they have the water parks, and Dolphin pool!
The hotel was a great experience. It's definitely quieter and more tranquil that the Atlantis Towers...and that's exactly what we wanted. The interior hotel staff was very helpful and attentive to our needs. However, areas of improvement, it would be nice if they had more people serving and offering drinks on the beach. We saw a lady walk by every 2 hours? Also...it would have been perfect if the Atlantis set up a volleyball court (or 2) further down the beach. Other than that...it's a wonderful place to visit. Thank you, Matt
Comment from Hotel Management
Feb 27, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi Matt, It was our pleasure welcoming you to Atlantis! It sounds like The Cove was the perfect choice for your stay and we are pleased that our staff made you feel right at home. We will be sure to let Matt know about your review and Atlantis does have lots of kids' activities including Dolphin Cay, Aquaventure, as well as Atlantis Pals, Earth & Fire Pottery studio and movies at Atlantis Theatre. See you back in paradise.