Posted Jan 9, 2014
My paper\reservation said luxury room !! what a joke,,,,the room had no clock\ alarm clock, no hot water, the bed only had a tiny sheet no cover, air conditioning had no control and it rattle so loud !! it's either you freeze or turn it off and you can't breath too hot. when it broke down after 2 days they did not want to fix it !
I had to yell and bring my stuff in the lobby and laydown on the cough,,, for them to give me another room!
you just touch the phone you are charged, weather or not you got connection!! and they don't tell you either,,,
even when someone calls you, or even if it's in town,,,, 2 people called me, they never gave me my messages.
you try to speak your best Portuguese no one cares or helps you, only when they found out I was Canadian then they tried to help me and understand. (they thought I was American) and there are NO activities and no entertainments,,, nothing!!
I will never ever go there again!!