Altiplanico Puerto Natales

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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Altiplanico Puerto Natales

Altiplanico Puerto Natales

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Huerto Familiar 282, Natales, Magallanes, 6160000

Explore the area

  • Popular LocationCostanera2 min drive
  • Popular LocationMirador Cerro Dorotea2 min drive
  • Popular LocationPuerto Natales Casino3 min drive
  • AirportPuerto Natales (PNT-Teniente J. Gallardo)6 min drive

Choose dates to view prices

About this area

Puerto Natales

Located in Natales, Altiplanico Puerto Natales is on the waterfront. The area's natural beauty can be seen at Mylodon Cave Natural Monument and Cerro Dorotea, while Costanera and Museo Histórico are cultural highlights.

What's nearby

  • Costanera - 2 min drive
  • Mirador Cerro Dorotea - 2 min drive
  • Puerto Natales Casino - 3 min drive
  • Plaza de Armas - 3 min drive
  • Museo Histórico - 3 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive

Restaurants

  • Masay — 3 min drive
  • Pizzeria La Guanaca — 3 min drive
  • Última Esperanza — 3 min drive
  • Santolla — 3 min drive
  • Mesita Grande — 3 min drive

About this property

Altiplanico Puerto Natales

Waterfront hotel with 2 spa tubs and restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, concierge services, and dry cleaning. All rooms are individually decorated and offer free WiFi and safes. Other amenities available to guests include showers, phones, and desks.
Altiplanico Puerto Natales offers 22 accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. This Natales hotel provides complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 spa tubs are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 2 spa tubs

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Portuguese
  • Spanish

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • No elevator (single level property)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Shower
  • Towels

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Switch, and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Altiplanico Puerto Hotel
Altiplanico Sur Hotel
Altiplanico Sur Hotel Puerto Natales
Altiplanico Sur Puerto Natales
Altiplanico Sur Puerto Natales, Aisen Region, Chile
Altiplanico Puerto Natales Hotel
Altiplanico Hotel
Altiplanico
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Hotel
Hotel Altiplanico Puerto Natales Natales
Natales Altiplanico Puerto Natales Hotel
Hotel Altiplanico Puerto Natales
Altiplanico Puerto Natales Natales
Altiplanico Puerto
Altiplanico Sur
Altiplanico Puerto Natales
Altiplanico Puerto Natales Hotel
Altiplanico Puerto Natales Natales
Altiplanico Puerto Natales Hotel Natales

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 65 out of 104 reviews
5 - Excellent 63%
Rating 4 - Good. 30 out of 104 reviews
4 - Good 29%
Rating 3 - Okay. 6 out of 104 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 104 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 104 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Great experience! The staff (especially the front desk) are so helpful. The restaurant is amazing! The lamb was the best I had the whole trip. The rooms are new and clean. The hot tub could be hotter and a little dirty but still fine. It’s a short distance from town but not far and cabs are called from the front desk and get there quickly.
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Great experience! The staff (especially the front desk) are so helpful. The restaurant is amazing! The lamb was the best I had the whole trip. The rooms are new and clean. The hot tub could be hotter and a little dirty but still fine. It’s a short distance from town but not far and cabs are called from the front desk and get there quickly.
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Extremely helpful staff! Luggage storage was great!
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality of staff were unparalleled. The server was full of information and so kind giving the best recommendations as far as food choices to hikes. The food for both dinner and breakfast was some of the freshest and most delicious on the trip. The rooms were very comfortable with excellent views and loved how local culture was implemented. Highly recommend!
Stayed 1 night in Feb 2020

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property is beautiful, the staff is lovely and I like that it is about 1 Mile from downtown. The walk to town is beautiful. We did not eat at the hotel, but it looked amazing. The WiFi doesn’t really work except in the lobby, which was disappointing.
Stayed 1 night in Feb 2020