Ratings based on 391 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, but the bathrooms were really dated.

Posted Oct 3, 2017
Pros: The breakfast was great and the service in the dinning area was very friendly and nice.
Cons: The bathrooms in the rooms should be rupdated.
The beds were very comfortable and the breakfast was great. The bathrooms however really need updating.
Comment from Hotel Management
Oct 7, 2017 by wen, Hotel Management
We appreciate your comments. Thank you for taking the time to share them. It is very nice to hear that you enjoyed our breakfast and your dining experience. We hope that you will visit us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful

Posted Oct 3, 2017
The view is great the room was clean, roomy and conveniently located to everything.
Comment from Hotel Management
Oct 7, 2017 by wen, Hotel Management
It is very nice to hear that you enjoyed the comforts, location and view at Hotel Vue. Thank you for posting these nice comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Olive Branch, MS

Friendly staff

Posted Sep 24, 2017
Friendly staff, very clean room and hotel. Everyone spoke to me everytime they saw me no matter what time of the day or night it was. Would recommend to anyone
Comment from Hotel Management
Oct 7, 2017 by wen, Hotel Management
Your feedback is valuable to us, thank you for sharing these great comments about our staff and the cleanliness of our hotel. I will share these positive comments with our team. They will be happy to hear that you were pleased with their service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Sep 18, 2017
Pros: Everything
Cons: Nothing
Location: Eating and touring
Hotel was very clean, friendly staff, organized and very comfortable.
Comment from Hotel Management
Sep 20, 2017 by wen, Hotel Management
We appreciate your comments, thank you for taking the time to share them. I am happy to hear that you enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from MS

Best View of the River

Posted Sep 5, 2017
Pros: Pool with the view of the river
Cons: Room was muggy and damp but clean
Location: The hop on/hop off bus is worth the money so you can get the lay of the land.
The rooms were a little muggy and damp but the hotel has the best view of the river by far. Good location, great bar (bartenders are great) and breakfast. Good value for the money.
Comment from Hotel Management
Oct 7, 2017 by wen, Hotel Management
Thank you for sharing your comments with us. Your feedback is very important to us. I am pleased that you were satisfied with the service that you received. I am sorry that your room felt muggy, we are going through all of our rooms to make sure the air conditioning is working properly and that every room is fresh and clean for our guests. Thank you again for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice Hotel Overlooking the River. Great View!

Posted Aug 31, 2017
Pros: The view, the staff and the breakfast
Cons: The smells
Location: There are a lot of things to do nearby, museums, antebellum homes and grounds, a Basilica, a church full of historic pictures, shopping, and more.
The hotel is great! The staff was very friendly! They have a very good breakfast. Great view of the river. The room looked very clean. The only drawback for this hotel and the reason I gave it a 4, instead of a 5 is that the 1st floor hallways smell really musty. We stayed on the 3rd floor and the halls smelled fine there, however, when I walked into the room it smelled a little doggy. The room and bathroom were very clean, but it had that dog smell. I looked on the computer and they do allow pets. Not necessarily a bad thing, but maybe people with pets should be put in rooms without carpet. We all know what happens when dogs smell where other dogs have been. The carpets looked clean, but it is really hard to get that smell out. I would probably stay again, but if you have allergies to pets, probably not the place to stay.
Comment from Hotel Management
Oct 7, 2017 by wen, Hotel Management
Thank you very much for this detailed narrative. We value your feedback, thank you for informing us that your room did not feel fresh and clean. We allow small pets under 25 pounds. We also charge a pet fee, as we want to make sure the room is very fresh for the next guest. I am sorry if there were traces remaining in your room. I will pass this along to our housekeeping staff to make sure each room is fresh and ready for the next guest. Thank you for the many positive comments regarding our hotel and the friendliness of our staff. I sincerely hope that you will visit us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Beautiful view

Posted Aug 26, 2017
Gorgeous view of the river. Large rooms and an excellent full breakfast. The best grits ever! Great value and big bang for your buck.
Comment from Hotel Management
Oct 7, 2017 by wen, Hotel Management
It's do nice to hear that we met our expectations! Thank you for staying with us and we hope that you will visit us again in the future.
3 out of 5
by A verified traveler from Jackson, MS

Southern Experience

Posted Aug 24, 2017
When I arrived, there was a wedding in the building plus I'm a minority. I was given a room in a sepearate building as the attendant told me the main building was sold out and I couldn't use the restaurant because everything had been reserved by the wedding party. After going into the room, it had a very old smell and no one else was in the building. I returned to the desk and asked if there was reason that my room wasn't in the main building (pictured and advertised). She was nice enough and provided me with a room in the main building after saying it was sold out. I was the only minority in the building other than the workers and received many unfriendly looks from other patrons. It felt a lot like the old south. I won't be visiting this hotel again.
Comment from Hotel Management
Oct 7, 2017 by wen, Hotel Management
Thank you for taking the time to share your comments. We appreciate your feedback. On the night of your visit, a group held a wedding reception at our property and rented the restaurant and the lounge. I am sorry that the restaurant was reserved that evening. I am glad that our front desk agent was able to relocate your room to the main building as requested. I feel bad that you felt uncomfortable. We want all of our guests to have a great experience at our hotel. I truly hope that you will return in the future and have the opportunity to enjoy all of our amenities. Thank you again for your comments, and for staying with us at Hotel Vue.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bossier City, Louisiana

Posted Aug 23, 2017
Last minute trip for a funeral and it was nice to see the updates and positive changes made to the hotel. Very satisfied and felt safe.
Comment from Hotel Management
Oct 7, 2017 by wen, Hotel Management
Thank you for sharing your comments with us. It is nice to hear that your stay was comfortable and that you felt safe staying at our hotel. Our condolences for your loss. I sincerely hope that you can visit us in the future on a pleasure trip and have the opportunity to enjoy all of our amenities.
4 out of 5
by A verified traveler

Muggy

Posted Aug 19, 2017
Carpet was wet and therefore the room had a damp feel, light bukb in bathroom was out and shower head was broken
Comment from Hotel Management
Aug 22, 2017 by wen, Hotel Management
Thank you very much for taking the time to share your comments. We appreciate your feedback, The wet carpet was due to condensation from the air conditioning unit, I apologize for this, it has since been replaced. I am also sorry about the condition of the shower head, which has been repaired. I am sorry that your room had these issues. I truly hope that you will return in the future to enjoy a comfortable, clean and fresh room with all amenities working properly.