The hotel appeared to be nice on the exterior
Posted Dec 21, 2016 on Orbitz
We arrived at approximately 11:20 PM. upon our arrival, we noticed a dog entering the facility. After checking in, my husband inquired about he dog due to my health condition in addition, I am allergic to dogs The hotel representative/clerk informed my husband the dog belonged to the hotel, lived on premises and would not harm anyone. The dog was not on any leash and was situated three feet of the entrance and within close proximity to the breakfast area. I explained this situation/accommodations were not acceptable, and I would greatly appreciate a refund. Ms. Courtney advise, she would be more than happy to refund the room charge - which she did. To my surprise, the option to remove or move the dog to another location was never an option provided.