Ratings based on 65 Verified Reviews

4.1 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from N

Excellent place to stay!!!

Posted May 17, 2017
The staff are awesome, willing to help you any way possible.
Comment from Hotel Management
May 18, 2017 by Gary, Hotel Management
Thank you so much for your kind review and comments regarding your stay and our staff. We get many favorable comments regarding our staff and they really enjoy taking are of you, our guest. Please come see us again!
1 out of 5
by A verified traveler

Terrible place to stay.

Posted Mar 30, 2017
Pros: Absolutely nothing.
Cons: Everything.
Location: Don't know. Visiting friends.
We arrived at 545pm. We were told we could not check in because employee was on break. Finally she returned. We received our keys and left for supper. Upon our return at 915pm, we could not get into our room. Contacted front desk and maintenance was sent out. We get in finally. The A/C does not work. It is 85 degrees in the room. Another call and another visit from maintenance. It cannot be fixed. We transferred to another room. It is now 945pm. The A/C works but no cable. Another call to the front desk. Informed that a storm came thru LAST WEEK. They are sorry. Go to bathroom. Tub is filthy. No drain in tub just an opening. Disgusted and going to bed. 1030pm get a call from front desk. They will upgrade to a deck room. It has cable. Really???? We decline due to time and we need to be up early. Get up following morning and take shower. The drain does not work. I am standing in shower water that is not hot but lukewarm. After exiting tab, it drains and the blue stuff all over tub is gone. Obviously it had not been cleaned since previous guest. The front desk cannot do anything because it was booked thru Expedia. Not sure I would use Expedia again since this terrible experience. Other rooms were great. Karen Dailey
Comment from Hotel Management
Apr 4, 2017 by Gary, Hotel Management
Dear Karen, I imagine at this point there is not a lot we can say that would tell you how disappointed we are about your stay. We obviously missed the boat in several area. Not normal for us however it certainly effected you and that is unfortunate. I have learned we refunded your money for your stay which was the right thing to do. Please forgive us for falling short as this is not indicative of our usual performance. Respectfully, Gary Grant Director of Sales and Marketing Cypress Bend Resort
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Nice resort on the golf course.

Posted Mar 15, 2017
Pros: great location for the lake, beautiful view of the lake and 18th hole of golf course, staff very friendly
Cons: restaurant was over priced, greens on course were terrible. but it is very early spring. Layout of course is awesome
Location: golf or lake is about it for activities
evrything was just as expected except restaurant prices were obsurd
Comment from Hotel Management
Apr 12, 2017 by Gary, Hotel Management
You are very observant regarding the greens. we are in early stages of fertilizing, and treatments for spring and summer. By June you will notice a BIG difference so please come back and see us. Thank you for your kind comments regarding our staff as they truly enjoy taking care of you, our guest. Best regards, Gary G
1 out of 5
by A verified traveler

Either Expedia screwed up or the Hotel screwed up

Posted Mar 3, 2017
Cons: Obviously reservations
Basically when I got there to check in, I had not room. I showed them the confirmation I had received from Expedia, but still no room. The hotel was booked so we left very upset. In addition to the hotel having issue I will no longer use Expedia. Expedia you are hereby fired.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2017
Pros: in door pool, sauna, on the golf course and lake.
Cons: restaurants could be better.
Location: it is right on the golf course and Toledo Bend lake. lots of seafood and barbque near by to eat. if not there to fish or golf then not much else
a pleasant surprise out in the middle of nowhere. if you love fishing or golfing then this is the place to stay as it sits right on the golf course and lake. it has some wonderful views from the back porch of the hotel and give you everything you need not to have to leave the grounds. the restaurants could be better but all in all it was a great place to stay.
4 out of 5
by james

Posted Feb 20, 2017 on Hotels
Very nice especially considering the alternatives in this area, good boat parking, big rooms and convenient restaurant.
5 out of 5
by TERREL

Great place! One bad apple!

Posted Feb 20, 2017 on Hotels
Came with a friend's church"s sponsored couples retreat and rented an extra night for pre-Valentine's Day night away. Of course the first night was booked by the church and upon checking in we informed the front desk. They upgraded our room at an additional cost which we gladly paid and the next morning one of the front desk clerks brought us a new set of key cards as the church was being checked out. After our group left, we went back to our room using the new key card to enter, changed into our swimwear and went to the nicely heated swimming pool / hot tub. However when we got back to our room, our key cards did not work any longer. So, soaking wet, I walked to the front desk and TAMMY informed me that we had indeed "technically" checked out. She insisted on arguing with me instead of reactivating my card. Finally got my card reactivated and was able to enjoy a lovely dinning experience with my wife at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

lovely area

Posted Feb 9, 2017
Pros: large room
Cons: can't think of anything
Location: didn't really do anything nearby except visit relatives
enjoyed the quietness and location - lovely grounds
5 out of 5
Recommended
for Everyone
by A verified traveler from Burlington, Ontario

Beautiful Resort On The Golf Course.

Posted Feb 7, 2017
Pros: I enjoyed every part of this trip and the resort played a big part in that with their hospitality.
Location: Golfing, Fishing
Very nice staff who couldn't have do anything more to make my stay better. The room was very clean and well maintained. Fresh towels and linens everyday with toiletries. The meals were very tasty and very well prepared at a reasonable price. The location of this resort is nothing more than beautiful and and one of the best areas I've visited. I would love to visit again sometime.
5 out of 5
by Kimberly

Best place to stay in the area

Posted Dec 27, 2016 on Hotels
Pet friendly and overall amazing stay. The staff at this resort are so nice and attentive. The food at the restaurant was incredibly delicious. Thank you for a wonderful stay. We will be returning.