Get an overview of this hotelFamily-friendly hotel with 2 restaurants and full-service spa

Popular property highlights

Breakfast included
Free self parking
Free valet parking
Free WiFi
Outdoor pool

Location

This family-friendly Siem Reap hotel is located near the airport, within a 15-minute walk of Cambodian Cultural Village and War Museum Cambodia. Lucky Mall Super Market and Angkor Shopping Center are also within 3 mi (5 km).

Hotel Features

2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 150 individually furnished rooms feature free WiFi and 24-hour room service. Guests will find upscale amenities like fireplaces and deep soaking tubs, along with thoughtful touches including bathrobes and slippers.

 Guest Highlights

Our Guests Love
  • Pool
  • Overall value of stay
  • Helpful staff

Empress Residence Resort & Spa

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Empress Residence Resort & Spa features an outdoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a 24-hour business center, limo/town car service, and meeting rooms. Event facilities measuring 2970 square feet (276 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. A roundtrip airport shuttle (available 24 hours) and a shopping center shuttle are complimentary for guests. Onsite self parking and valet parking are complimentary.

Empress Residence Resort & Spa has designated areas for smoking.

  • 24-hour front desk 
  • Free airport transportation 
  • Total number of rooms - 150 
  • Number of floors - 5 
  • Number of bars/lounges - 2 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Free shopping center shuttle 
  • Gift shops or newsstand 
  • Hair salon 
  • Computer station 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Meeting rooms 3 
  • Multilingual staff 
  • Free valet parking 
  • Rooftop terrace 
  • Garden 
  • Picnic area 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 276 
  • Number of meeting rooms - 3 
  • Year Built 2012 
  • Number of restaurants - 2 
  • 24-hour business center 
  • Conference space size (feet) - 2970 
  • Conference center 
  • Snack bar/deli 
  • Free self parking 
  • Free pool cabanas 
  • Pool sun loungers 
  • Free parking nearby 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Outdoor pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking, Free parking nearby

Room Amenities

  • Premium TV channels 
  • Fireplace 
  • Air conditioning 
  • Access via exterior corridors 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Electric kettle 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Individually furnished 
  • Free cribs/infant beds 
  • Separate bedroom 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary buffet breakfast is served each morning between 5:30 AM and 10 AM.

Crown Cafe - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

VIP Restaurant - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Dynasty Bar - Overlooking the pool and garden, this bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered.

Royal Pool Bar - This poolside bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby 
  • Ecotours nearby 
  • Bicycle rentals on site 
  • Boat tours nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Orchid Spa. Services include massages, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Steam room in spa 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Hot springs/mineral springs in spa 
  • Massages 
  • Body treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:
  • Christmas Eve (24 December) Gala Dinner per child: USD 32.50 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per child: USD 47.50 (from 6 to 11 years old)
The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway bed fee: USD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Empress Residence
  • Empress Residence Hotel
  • Empress Residence Hotel Siem Reap
  • Empress Residence Siem Reap
  • Empress Residence Resort Siem Reap
  • Empress Residence Resort

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Extra Benefits

Book a stay in any room or rate category and receive the following benefits:

  • Welcome fruit platter in room
  • Airport pickup and drop-off (flight details required)
  • Scheduled shuttle to downtown
  • Access to swimming pool steam room, sauna, jacuzzi and fitness center
  • 20% discount on spa a la carte menu at Mealea Spa
  • 20% discount at all food and beverage outlets
Full details at check-in. Guests must contact the hotel directly with their flight details to arrange pick up; contact information is provided on the booking confirmation email. Other restrictions and blackout dates may apply.


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