Ratings based on 25 Verified Reviews

3.8 out of 5
83% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from London

Nice and Comfortable except for...

Posted Oct 10, 2017
Pros: In-room facilities
Location: This is a convenient location to reach Reliance Jio / Reliance Petrochemicals offices
Its a good location though hard to find the first time if drivers dont use a sat nav. It has multiple restaurants, though slightly pricey and the food is a bit bland. Breakfast was good with a lot of options. The room is comfortable with ironing board, iron, etc, etc. Two things that spoiled the experience was that everyday the staff checked with me about the checkout times. Also, there is a hotel car available for drop off but since I did not book directly with them, I had to pay if I needed to use that. This is very strange and I have never encountered anywhere.
5 out of 5
by Sharma

Hotel was cleaned room well maintained good staff

Posted Aug 10, 2017 on Hotels
It was a nice stay .. Ramada is my preferred hotel
Comment from Hotel Management
Aug 22, 2017
Dear Sir. Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Navi_Mumbai_Mumbai
5 out of 5
by Andrea

Relaxing & comfortable

Posted Jun 7, 2017 on Hotels
Great location, service, amenities. Amazing comfort of room which included a massage chair. This room makes you feel at ease & stress free. The room also had a washer so you can wash, but bring your own soap as they do not provide that there.
Comment from Hotel Management
Jun 19, 2017
Dear Sir, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager
3 out of 5
by Sandhya

Posted Jun 3, 2017 on Hotels
It was for wedding function. The rooms were good and staff was nice. Reservation staff was not able to handle the whole booking smoothly.
Comment from Hotel Management
Jun 19, 2017
Dear Sir, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We have escalated your feedback for internet with the concerned department and corrective actions will be taken. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager
5 out of 5
by A verified traveler

Posted May 3, 2017 on Hotels
Although the location was a bit inconvenient, the food and service was excellent!
Comment from Hotel Management
Jun 19, 2017
Dear Mr.Domokos, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager
5 out of 5
by Shashank

Posted Apr 19, 2017 on Hotels
Comment from Hotel Management
Apr 21, 2017
Dear Mr. Shashank, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager
4 out of 5
by Zorinsangi

Posted Mar 23, 2017 on Hotels
It was a short stay but wish it was for more, overall service was good
Comment from Hotel Management
Apr 18, 2017
Dear Guest, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager
2 out of 5
by A verified traveler from Taiwan

Too pricy for a an average business hotel.

Posted Mar 1, 2017
Pros: Not much
Cons: Staff training. Toilet kit. Variety in breakfast.
Location: The only reason people probably come to this hotel is due to its location. Almost every customer is on a business visit to companies nearby.
Terribly long check in time as communication from Expedia wasn't clear. Had to wait in mosquito ridden lobby.
Comment from Hotel Management
Apr 18, 2017 by Front Office Manager, Hotel Management
Dear Mr.Dash, Thank you for taking the time to post your feedback on your recent visit to Ramada, Navi Mumbai. I sincerely regret the inconvenience caused and for not being able to deliver the service standards we set for ourselves. Rest assured the gaps that your valuable feedback as highlighted have been addressed with the concerned team and adequate training in these areas will be carried out to avoid such incidents in the future. It is our constant Endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I trust you will not let this incident mark your perception of our service standards and will give us another opportunity to serve you again. The team and I, look forward to the pleasure of welcoming you back to Ramada, Navi Mumbai in the near future In case of any further assistance, please be free to contact me. Thanks & Regards Seeraj Shejwalkar Asst.Front Office Manager
3 out of 5
by A verified traveler

Its an ADA and not a RamADA proper.

Posted Jan 15, 2017 on Hotels
The room was nice, and the housekeeping was very prompt ! The couple of pointers below were my observations from my stay there. 1. If you love your cigarettes, then this hotel is not for you as the rooms are non-smoking ones. You will need to come to the smoking zone next to the pool where there are only two chairs and on a couple of days there was only one !; or at the entrance to the hotel. 2. The staff especially at the restaurant, don't acknowledge your greetings nor do they smile. In fact I just met two of them who were positive and made the visit to the restaurant worthwhile. One was a junior chef and the other was a young in room dining steward who come to my mind. The others are just stone cold. 3. The Quality of the in room dining menu leaves a lot to be desired and not worth the exorbitant price they fleece you for. 4. The greeting of the Manager at the restaurant during breakfast buffet; is a charade as he /they are more in a tearing hurry to get your room number first ! Very Clinical ! 5. The laundry charges are absolutely ridiculous: I mean if you were to give a "couple" of - shirts, trousers, socks, briefs, one will be looking at a "charge" of around Rs. 1100/ + ! 6. This property is more hype and in no way reflects in service the brand that it endorses ! 7. The security at the entrance greets you first with a hand held scanner; now come on, where is the hospitality in all this; and am still clueless as to what where they looking for ?!
Comment from Hotel Management
Apr 18, 2017
Dear Guest, Thank you for taking the time to post your feedback on your recent visit to Ramada, Navi Mumbai. I sincerely regret the inconvenience caused and for not being able to deliver the service standards we set for ourselves. Rest assured the gaps that your valuable feedback as highlighted have been addressed with the concerned team and adequate training in these areas will be carried out to avoid such incidents in the future. It is our constant Endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I trust you will not let this incident mark your perception of our service standards and will give us another opportunity to serve you again. The team and I, look forward to the pleasure of welcoming you back to Ramada, Navi Mumbai in the near future In case of any further assistance, please be free to contact me. Thanks & Regards Seeraj Shejwalkar Asst.Front Office Manager
4 out of 5
by A verified traveler

Posted Dec 13, 2016 on Hotels
Comment from Hotel Management
Apr 18, 2017
Dear Guest, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager