Ratings based on 108 Verified Reviews

4.0 out of 5
91% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from London

Noisy and cold, rude staff.

Posted Oct 27, 2017
Pros: Nothing. Absolutely not even a single thing.
Cons: Polite staff, understand customer needs, better sound proof windows, decent heat.
Location: Navigli is and extraordinary and amazing area in Milan.
Really bad experience in several aspects. Stayed for 3 nights with my family. Stressful check-out, a huge hidden fee appeared after I had fully paid the 3 nights (which was waived with the condition that I booked a minivan clearly overpriced from airport). A rude note from Marco saying that "if your flight gets delayed we will not wait for you" (with these exact words). No alternatives presented, he could not care less for the guests. Room very bad as well. Busy noisy avenue front, trams passing meters from the window. Heat did not work, cold nights, children with severe difficulties to get covered with blankets and sleep. We mentioned the problem to staff that alleged Milan regulation not to use it due to excessive pollution (well, at least pollution is true). I definitely recommend to avoid.
Comment from Hotel Management
Nov 8, 2017 by Cerminara , Hotel Management
Dear Sir we have same idea about You Guest like You better to loose than to find!!! Low cost travellers with high expectations. You just read the rate of accomodation anything else about our property People like You must reserve 5 stars hotel and pay for a 5 stars hotel service We do not like nothing about You so we are rating you as poor Guest See You never Mr Marco Cerminara/Owner
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 30, 2016 on Hotels
4 out of 5
by Thomas from Oslo

Romantic, hip Navigli

Posted Jul 3, 2016 on Hotels
5 min walk to canals of Navigli with lots of restaurants and great nightlife. Good shopping with unique stores.
5 out of 5
by Candida from Skillman, NJ

Family visit to Milan

Posted Jun 23, 2016 on Hotels
Marco was extremely helpful upon check in, allowing us to view several rooms from which we chose ours. The entire staff is friendly and helpful. Housekeeping does an immaculate job. The room was amply sized, with enough room for all our personal belongings, plus kitchenette. A/C worked beautifully. One thing to remember if choosing this aparthotel, is to bring your own toiletries such as soap and shampoo. We will definitely stay here again on our next visit to Milan.
5 out of 5
for Everyone
by A verified traveler

Excellent location and excellent staff.

Posted Mar 22, 2016
Excellent location and excellent staff made this a great base in Milan.
4 out of 5
by Jo-Anne from Toronto

Very good value and convenient location.

Posted Feb 5, 2016 on Hotels
Nice room with functional kitchenette. Good location and convenient for Sunday antique market (last Sunday of month) and lots of nearby restaurants. Also close to metro. Only negative was that the T.V. did not work.
4 out of 5
by Helen from Nigeria

Posted Nov 16, 2015 on Hotels
4 out of 5
by Rachel from Michigan

Posted Oct 25, 2015 on Hotels
Great location but loud street noise outside our window wasn't ideal.
5 out of 5
by Richard from San Diego

Italy Hotel

Posted Oct 17, 2015 on Hotels
enjoyed it very much
3 out of 5
by A verified traveler

Posted Sep 21, 2015 on Hotels
The room was big but the layout of the bathroom was really bad.