Ratings based on 418 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Near quiet residential location

Posted Aug 24, 2017
Had wonderful time in this funky arty hotel.The only thing I think would improve things is to have more storage space for clothes etc
Comment from Hotel Management
Aug 24, 2017 by Alessandro Lucini, Hotel Management
Dear Julia We would like to thank you for your nice comment! We are so glad to hear you have enjoyed our hotel! Each of the 246 rooms has been devised as an autonomous and modular vital space, with inspirations and solutions ideal for every accommodation goal. The room concept is based on the American loft where no space is rigidly divided, but the various settings merge into one another. In every room you have a complimentary coffee station, water, free wifi, new high mattress, three different pillows in each rooms. Moreover, all the year long we provide free bicycle rental to enjoy the city center. Even WhatsApp service is available in order to comunicate with our Guests! We are looking forward to welcoming you soon again! Alessandro Lucini Assistente di direzione
5 out of 5
Recommended
for Everyone
by A verified traveler from england

Great hotel slightly out of the main tourist area

Posted Aug 17, 2017
Great, modern hotel offering a lovely interior and overall pleasant stay. Breakfast is a bit pricey if it's not included, so make sure to locate a nearby cafe.
Comment from Hotel Management
Aug 17, 2017 by Alessandro Lucini, Hotel Management
Dear Angela, thank you for choosing us and for sharing your experience! We are so glad to hear that you have enjoyed your experience at nhow milano and you are satisfied with our service and rooms. Each of the 246 rooms has been devised as an autonomous and modular vital space, with inspirations and solutions ideal for every accommodation goal. The room concept is based on the American loft where no space is rigidly divided, but the various settings merge into one another. Looking forward to welcoming you soon again! Alessandro Lucini Assitente di direzione.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Great staff, service & location

Posted Aug 17, 2017
The hotel is unique by having a display of unique art pieces certain to draw an eye of every visitor to walk the hotel grounds. The hotel staff was kind, helpful and most professional. Every staff member, from the front desk to housekeeping has made sure our stay was comfortable. The hotel location is in walking distance to the Navigli Canal where one can find many restaurants and unique shopes and a short Metro ride to the Piazza del Duomo and The Galleria. When back in Milan, it will be the hotel we come back to.
Comment from Hotel Management
Aug 17, 2017 by Alessandro Lucini, Hotel Management
Dear Tawanna, in behalf of all the Staff, we would like to thank you for your nice comment! We are so glad to hear that you have enjoyed your accommodation experience at nhow milano and you are satisfied with our service. Nhow is close to Corso di Porta Ticinese, particularly in the stretch between the churches of San Lorenzo and Sant’Eustorgio, where you can find many trendy, ethnic-type shops for clothes, furniture etc., and it has also become a focal point of nightlife. Each of the 246 rooms has been devised as an autonomous and modular vital space, with inspirations and solutions ideal for every accommodation goal. The room concept is based on the American loft where no space is rigidly divided, but the various settings merge into one another. As we always strive for delivering excellent service and memorable experience, your positive feedback is indeed encouraging for us to continue doing our best to look after our guests. I really hope to see you soon. Elevate your stay! Alessandro Lucini Assistente di direzione
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Quirky hotel in Milan

Posted Aug 9, 2017
Pros: It's so unusual and very clean.
Cons: Leave more milk in the rooms for the coffee and tea making facilities.
Stayed here for 4 nights. It's a great find, fab quirky and unusual hotel. A bit out of the way but near the canal, which has loads of restaurants and little shops etc, that is very lively at night. Room very clean and we were upgraded on arrival. My only criticism, is they only leave one milk for your coffee in the room when you have 5 pods. We did ask for more, but they still only left one. Only a minor grumble other than that it's fab and I would stay here again,
Comment from Hotel Management
Aug 16, 2017 by Alessandro Lucini, Hotel Management
Dear Chloe, On behalf of all the Staff, we would like to thank you for your nice comment! We are so glad to hear that you have enjoyed your accommodation experience at nhow milano and you are satisfied with our service. Nhow is close to Corso di Porta Ticinese, particularly in the stretch between the churches of San Lorenzo and Sant’Eustorgio, where you can find many trendy, ethnic-type shops for clothes, furniture etc., and it has also become a focal point of nightlife. Each of the 246 rooms has been devised as an autonomous and modular vital space, with inspirations and solutions ideal for every accommodation goal. The room concept is based on the American loft where no space is rigidly divided, but the various settings merge into one another. As we always strive for delivering excellent service and memorable experience, your positive feedback is indeed encouraging for us to continue doing our best to look after our guests. I really hope to see you soon. Elevate your stay! Alessandro Lucini Assistente di direzione
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2017
The hotel combines, art, architecture, interior design and great service to create a unique hotel experience, or at least unique for me. The bed was ridiculously comfortable and large, the high ceiling in our room gave a feeling of great space. The attention to detail was also a breath of fresh air, perhaps a little too sophisticated to be 100% child friendly. There is quite a walk to the local Metro station down some rather narrow streets, but on balance given cost vs quality we were happy to compromise on location, however in its defence the hotel is in an arty and trendy area. We opted not to have food in the hotel as we like to explore, so can't cooment on that aspect. Complimentary coffee in the room courtesy of a coffee machine was appreciated.
Comment from Hotel Management
Aug 2, 2017 by Alessandro Lucini, Hotel Management
Dear Guest, On behalf of all the Staff, we would like to thank you for your nice comment! We are so glad to hear you have enjoyed our hotel and staff! Each of the 246 rooms has been devised as an autonomous and modular vital space, with inspirations and solutions ideal for every accommodation goal. The room concept is based on the American loft where no space is rigidly divided, but the various settings merge into one another. As we always strive for delivering excellent service and memorable experience, your positive feedback is indeed encouraging for us to continue doing our best to look after our guests. I really hope to see you soon. Elevate your stay! Alessandro Lucini Assistente di direzione
4 out of 5
by Mr B from London

Its seen better days

Posted Apr 17, 2017 on Hotels
The hotel probably looked great when it was new but it's now looking tired and dated. Dirty walls, scratched and faded furniture, mouldy bathroom. It's however s great location for design week, any other time it's too far out of the way. Cleaning was poor, toilets not cleaned or even flushed, hot water took 5mins to arrive, no room service. Breakfast was nice though .
Comment from Hotel Management
May 28, 2017
Dear Guest, Thank you for sharing your experience with us on. I'm really sorry to hear that the hotel didn't reach your expectations. I have shared with all the nhow team your comments, this allow us to keep improving and to provide a better service and a better experience. Please for your next stay with us during design week or in any other time of the year contact me directly. I will be more than glad to help you and make you live the real nhow experience. Thank you Niccolo G. Front Office Manager
5 out of 5
by Jill

Interesting and beautiful hotel

Posted Jan 15, 2017 on Hotels
We really enjoyed our stay at the Nhow Milano. The decor throughout the hotel is wonderful, very quirky and arty. We had a good snoop over all of the floors to see the different art displays. The room was lovely, big and spacious, and the shower was glorious. I was also grateful of the coffee machine included in the room. In terms of location, it's not in the heart of the city, but it's only a 10/15 minute walk to the centre and it's quite handy for the Navigli area. Overall I would definitely recommend and I'm keen to stay in other Nhow hotels in other cities!
Comment from Hotel Management
Feb 27, 2017
Dear Guest, In behalf of all the Staff, we would like to thank you for your nice comment! I am very glad to hear you have enjoyed our hotel! Each of the 246 rooms has been devised as an autonomous and modular vital space, with inspirations and solutions ideal for every accommodation goal. The room concept is based on the American loft where no space is rigidly divided, but the various settings merge into one another. As we always strive for delivering excellent service and memorable experience, your positive feedback is indeed encouraging for us to continue doing our best to look after our guests. If you would like to experience another Nhow Hotel, please check on NH web site availability for Nhow Berlin and Nhow Rotterdam. Look forward to see you soon at nhow! Giovanni Testa General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Amazing staff and perfect location

Posted Dec 25, 2016 on Orbitz
We stayed at the NHow Milano for 3 nights. The friendly staff helped us with good recommendations for food and day trip to Como. Modern vibe with a close walk to good restaurants. Would recommend to anyone coming to Milan.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 15, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 7, 2016 on Hotels