Ratings based on 132 Verified Reviews

4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Rome, Italy

Beautiful hotel, great location

Posted May 24, 2018
Right in the middle of everything in Rome. Halfway between Vatican and colleseum. Got a free upgrade. Room was gorgeous. Staff helpful. Really awesome!
5 out of 5
by A verified traveler

Posted May 7, 2018
Comment from Hotel Management
May 7, 2018 by VANESSA, Hotel Management
Thank You for the review! RELAIS ORSO
5 out of 5
Recommended
for Everyone
by A verified traveler

Walking to many attractions.

Posted Apr 6, 2018
We like the facility very much. It was close to many attractions. It was a cozy place. Sometimes it was a little noisy outside but not so bad you couldn’t sleep.
Comment from Hotel Management
May 17, 2018 by Relais Orso, Hotel Management
Thank you for your appreciation, we really value our guest satisfaction. We are sorry about the noise you heard, I suppose it can happen sometimes, but we guarantee it's very rare We hope you'll choose us again on your next trip to Rome. Thank you again.
3 out of 5
by A verified traveler from edmonton alberta canada

Great location, ok hotel.

Posted Apr 5, 2018
Location was fantastic. Cute boutique hotel, but certainly doesn’t have the extras required to make it a four star hotel. We requested a crib, but that was missed and the crib wasn’t available apparently. Some improvements would go a long way to really making this place stand out. Better mattresses and bedding, breakfast available, staffed lounge, etc. It should also be noted that it could use a really thorough cleaning. Very very dusty in the room.
Comment from Hotel Management
May 19, 2018 by Relais Orso, Hotel Management
Dear guest, we are sorry you feel like this but we would like to appint that it's clearly written on our page that we have not any breakfast and that the most of our guests find our matresses very comfortable but it's also about personal preferences. We apologize if you found your room dusty and if we took awhile to install the crib for your baby but be sure that if you'll visit us again we will show you how we can do better. Best regards from all our staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Right in the heart of the ancient centre

Posted Mar 17, 2018
Very close to everything in Rome's historic centre. Clean, very friendly and helpful staff. Small but full of character and modern amenities. I highly recommend this boutique hotel.
5 out of 5
by A verified traveler

Stylish hotel in great location

Posted Feb 19, 2018 on Hotels
Fabulous area. Clean and stylish hotel and every one extremely kind and helpful. Will definitely stay there again.
Comment from Hotel Management
Mar 9, 2018 by VANESSA, Hotel Management
your feedback is really important for us. we are glad that you enjoyed your time with us. best wishes, RELAIS ORSO
5 out of 5
Recommended
for Couples
by A verified traveler from London

Nice hotel in good location

Posted Feb 9, 2018
Pros: The staff were fantastic
Location: Very close to Trevi fountains and a short walk from most sites
Spacious room in a good location with lovely accommodating staff and modern facilities
Comment from Hotel Management
Feb 10, 2018 by Vanessa, Hotel Management
Dear Ben, we really appreciate your review. looking forward to have you as our guest in a near future! best regards, Vanessa
5 out of 5
by Michelle m Jones

Posted Nov 28, 2017 on Hotels
Comment from Hotel Management
Dec 18, 2017
Dear Michelle m Jones, We really appreciate your feedback. hope to have you back soon in Relais Orso.
5 out of 5
Recommended
for Everyone
by A verified traveler from TorontoMiamiMilan

Back to Boutique

Posted Sep 2, 2017
After many apartment rentals through EXPEDIA, I'm back to hotel accomodations. Havng a 24 hour reception with professional staff beats trying to rendezvous with a key pass person. I walked by RELAIS ORSO while renting an apartment in Rome earlier in the month. It was a fantastic refuge from the hot and crowded city, with a staff to attend to me, arrangements and details. Loved it.
5 out of 5
by victor

Posted Jun 22, 2017 on Hotels
Couldn't be more perfect.