Charm, Comfort, and Kindness!
Posted Apr 5, 2017
I LOVE this guest house, It is perfectly located in the old town within minutes walking distance of all the sites. Inside, you really get the feel of living in a 200 year old mansion. Unlike many renovated old structures, Al-Mutran did an excellent job adding bathrooms and modern plumbing to the guest rooms. (No dripping pipes or non-flushing toilets here.) You feel pampered and calm in this elegant environment. The views from the balconies are STUNNING and romantic; you feel on top of this ancient city. The manager of Al-Mutran has a big heart and wonderful professionalism. He provided the most sensitive and generous customer service that I received in all of Israel. He goes out of his way to make you feel 100% AT HOME, in your own home. My elderly mother couldn't handle the stairs to the upper floors, so the manager immediately swung into action and put her in the family suite on the first floor. All in all, Al-Mutran was my very favorite accommodation in Israel: charm, comfort, and kindness in abundance. DON'T MISS this experience.