Hi EdyThank you for your review of Casa Andina Standard Nasca. We're glad to hear that you found the hotel to be very clean, with nice staff and spacious, clean rooms. Your positive feedback is much appreciated!CordiallyRobert MedinaHotel Manager

Hi WalterThank you for sharing your experiencie on ExpediaYour impressions are very important to us Please, be sure that we always seek to ensure our guests' satisfaction and we will definitely be taken into consideration your feedback as it will help us to improve. Kind regards,Robert MedinaHotel Manager

Dear PhilipI appreciate the opportunity to know about your impressions regarding our hotel. We apologize for not getting to meet your expectations on our hotel as well as for any inconvenience you may have presented during your stay. We appreciate the opportunity you give us to improve and we sincerely hope you shall give us the chance to serve you once again at any of our hotels. Kind regards, Robert MedinaHotel ManagerSincerely,XXXXXXXXHotel Manager

Dear KenalynThank you for sharing your positive feedback on the delicious dinner at Casa Andina Standard Nasca. We appreciate your review,CordiallyRobert MedinaHotel Manager

Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Robert Medina. Hotel Manager

Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Robert Medina. Rooms Division Manager.

Hola, Erika: Te agradecemos por la calificación brindada sobre tu experiencia en nuestro hotel. Te invitamos a que visites los demás hoteles de la Cadena, ubicados a nivel nacional. Saludos cordiales, Lizbeth Hualpa Gerente Hotel

Estimado Huésped, Queremos agradecerle por la calificación brindada sobre su experiencia en nuestro hotel. Lo invitamos a que nos visite y conozca los hoteles de la Cadena, ubicados a nivel nacional. Saludos cordiales, Lizbeth Hualpa Gerente Hotel

Dear YZ, Thank you very much for the time taken to share your experience at our hotel. Your impressions are very important for us. On the other hand, we apologize for the inconveniences with the air conditioner and the noisy into the room. Rest assured that we have shared your comments with the corresponding area. We sincerely hope you shall give us another chance to serve you once again at any of our hotels. Kind regards, Lizbeth Hualpa Hotel Manager

Dear Richard, Thank you very much for the time taken to share your experience at our hotel. We are very pleased to know that our hotel, the facilities like the swimming pool and breakfast exceeded your expectations. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Lizbeth Hualpa Hotel Manager

Dear Carmen, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important for us and we are truly pleased to know that you were more than satisfied with our team´s service. At Casa Andina we are proud to have an excellent team with a wonderful service culture. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Lizbeth Hualpa Hotel Manager

Dear Jane, Thank you very much for the time taken to share your experience at our hotel. Your impressions are very important for us. On the other hand, we apologize for the inconveniences with the air conditioner and the lock on the door. Rest assured that we have shared your comments with the corresponding area. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Lizbeth Hualpa Hotel Manager

Dear Natalie, Thank you very much for the time taken to share your experience at our hotel. We are very pleased to know that our location, rooms, the breakfast and out team´s service exceeded your expectations. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Lizbeth Hualpa Hotel Manager

Dear Guest, Thank you very much for the time taken to share your experience at our hotel. Your impressions are very important for us and we are pleased to know that you were more than satisfied with the location and the facilities. On the other hand, we are sharing your comments about the breakfast´s variety with the corresponding area to evaluate improvements to implement. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Lizbeth Hualpa Hotel Manager

Dear guest, Thank you very much for the time taken to share your experience at our hotel. Your impressions are very important for us. On the other hand, we are sharing your comments about the benefit with the corresponding area. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Lizbeth Hualpa Hotel Manager

Dear Guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important for us and we are truly pleased to know that you were more than satisfied with our facilities, the rooms, our natural decoration with palm trees in the middle of the hotel and with our team´s service. At Casa Andina we are proud to have an excellent team with a wonderful service culture. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Lizbeth Hualpa Hotel Manager

Dear Christi, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important for us and we are truly pleased to know that you were more than satisfied with our location, breakfast, facilities and our team´s service. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Lizbeth Hualpa Hotel Manager

Dear Stéphane, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important for us and we are truly pleased to know that you were more than satisfied with our location, breakfast and with our team´s service. At Casa Andina we are proud to have an excellent team with a wonderful service culture. On the other hand, we apologize for the inconveniences with the room´s noisy. Rest assured that we have shared your comments with the corresponding area. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Lizbeth Hualpa Hotel Manager

Dear, MB: Thank you very much for the time taken to share your experience at our hotel, Casa Andina Standard Nasca. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our location. On the other hand, we apologize for the inconveniences with the room. Rest assured that we have shared your comments with the corresponding area. We sincerely hope you shall give us another chance to serve you once again at any of our hotels. Kind regards, Lizbeth Hualpa Hotel Manager

Dear, MB: Thank you very much for the time taken to share your experience at our hotel, Casa Andina Standard Nasca. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our location. On the other hand, we apologize for the inconveniences with the room. Rest assured that we have shared your comments with the corresponding area. We sincerely hope you shall give us another chance to serve you once again at any of our hotels. Kind regards, Lizbeth Hualpa Hotel Manager

Dear Guest, Thank you very much for the time taken to share your experience with us. Your impressions are very important for us and we are truly pleased to know that you were more than satisfied with our facilities like the swimming pool, dining room for breakfast, the rooms and with our property and the natural decoration. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Lizbeth Hualpa Hotel Manager

Dear Susie, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that all of them were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Lizbeth Hualpa Hotel Manager

Dear Cheri, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased that you have had an excellent stay and that our facilities and service provided have met your expectations. In the same way, we are glad that our location has been convenient for you. As you mention, we are in the heart of the town. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Lizbeth Hualpa Hotel Manager

Hello Gino, Thank you for taking the time to comment about your visit to our hotel. I regret all the inconveniences presented; rest assured that we take your comments into account to evaluate the best options available to improve our service. On the other hand, we regret to know about the inconvenience raised regarding the payment of your stay. We would like to take this opportunity to tell you about it. According to our country’s laws, all citizens and permanent residents are affected by the 18% charge for the concept of IGV (General Sales Tax). Tourist and non-residents are exonerated of this tax, but the only way for us to sustain this exoneration, before the taxation entity (SUNAT), is with the TAM card (Andean Migration Card) and the seal on the guest’s passport showing the arrival date, which must be under 60 days. Otherwise, we are forced to charge our guests with this tax. When a reservation is made through Expedia, the charge shows the amount before tax. Since the website cannot determine for sure the nationality of the guest or the term of the stay, it cannot show the accurate tax rate. It’s very important for us to ensure our guests are properly informed of this matter, which is why it is shown in our website, as well as on the Expedia site throughout the reservation process. Once again, we thank you for the time you took to share your comments. Kind regards, Arturo Vilchez Hotel Manager

Dear Helen: Thank you for letting us know about your experience at our Standard Nasca hotel. I am pleased to know that you had an excellent stay and that our facilities met your expectations. Moreover, I am glad to know that our location was convenient for you. Furthermore, I thank you for your good comments regarding our team. It is a great satisfaction for us to have a team that was eager to make you feel at home. I sincerely hope to receive you again. Best regards, Arturo Vilchez Hotel manager

Dear guest, Thank you for taking a few minutes of your time to leave us so good and encouraging comments. It has been a pleasure to attend you at our hotel. I invite you to visit yet more Casa Andina hotels located nationwide. Sincerely, Arturo Vilchez Hotel manager

Dear guest, Thank you for taking a few minutes of your time to leave us such good comments. It is a pleasure for us to know that you have had a wonderful experience at our hotel. We will continue to keep our standards high to assure our guests’ satisfaction. Thank you for your time. We invite you to visit yet more Casa Andina hotels located nationwide. Sincerely, Arturo Vilchez Hotel manager

Dear guest, Thank you for the time taken to let us know about your stay. It is a pleasure to know that our facilities were to your liking. On the other hand, we would like to clarify what happened at the check in. The extra charge was because of the breakfast service, which was not included in the original reservation. However, we understand your frustration and we apologize for not being clear about this information. We regret not having being able to provide a fluent and transparent communication with you. We hope you visit us again in the future so that we are able to offer you an improved service. Sincerely, Arturo Vilchez Hotel manager

Dear guest, Thank you very much for sharing your comments with us about your recent visit to our hotel. It has been a pleasure to meet you. We are very happy to know that we were able to provide an excellent experience and that our team was always ready to give you a kind and efficient service. Thank you once again for your time. We invite you to visit other Casa Andina hotels located nationwide. Sincerely, Arturo Vilchez Hotel manager

Estimado huésped: Muchas gracias por tomarse unos minutos de su tiempo para comentar acerca de su estadía en Nasca. Es bueno saber que nuestra ubicación, fue la más conveniente para su viaje. Gracias nuevamente por su tiempo, esperamos poder atenderle en cualquiera de nuestros hoteles. Atentamente, Arturo Vilchez Gerente de Hotel