Top Hotels Near Need 2 Speed in Reno

"Very basic property, clean attentive attentive staff. Beds are not comfortable and need to be replaced. Not enough power outlets for charging. "

"Comfortable beds"

"Got to the property early, did the pre check in and was told my room number and that I would receive a call when my room was ready. Went back at 3:00 ( official check in time) and was told my room still was not ready and they told me my room a different room number than what they told me before, which leads me to believe my room was given away. They again told me I would receive a call when my room was ready, by 5:30 and I still hadn’t heard from them so I went back and they were able to find me a room at that time but again it was a different room number, which leads me to believe they gave my room away once again. Very unhappy with the customer service of the front desk staff. I paid for a resort fee and didn’t even get into my room until almost 6:30 and then it was time to eat dinner so I didn’t even get to use the resort as I was checking out the next day. "

"Very understaffed. Many times the front desk was unstaffed because they were cleaning and stocking rooms. I waited an hour for the front desk clerk. Bed okay but not great, pillows terrible. only amenities were a small sample size of shampoo/conditioner and 2 small bars of soap. There is no kitchen, staff put small muffins and nutri grain bars on a shelf in the lobby. also had package oakmeal, coffee and tea. No ice available, i was told there are ice trays in the freezer in the room. Everything was clean. No daily maid service. Overall the staff was less than friendly but working so short of staff I sort of understand."

"Nice hotel"

"Great staff and breakfast"

"The condition of the property is ok; most are still working but the upkeep for some is almost lacking. In the kitchen, some of the cookwares, dining wares and silverware should have been replaced; we asked the front desk for replacements but the promises were never kept; we ended up walking to Marshall’s to get what we needed. We ran out of coffee in the room and asked for replenishment but they were completely out in the front desk in many occasions when we asked. This facility seemed to be short staffed in house keeping….; the carpet in one of entrances was always piled up with dried leaves, and some trash in the public areas stayed for days; daily breakfast is helpful, thought many items were out for days never replenished. Overall it is an adequate extended stay facility, we don’t mind coming back in the future. "

"we have a service dog and staff was welcoming and didn't treat us different than other guests, it is not alway the case at other places we have stayed. Thank you we had an enjoyable stay. "

"We had a wonderful stay at this charming three-bedroom house in Reno! The home was spotless and very well maintained, which made it feel comfortable right away. All the amenities were simple and easy to use, making our stay completely stress-free. The location was also great—close to everything we needed while still feeling quiet and relaxing. Would definitely stay here again!"